Quality Locksmiths

Reviews (184)

• A
  Adrian D
  10

  Balcony door lock mechanism jammed

  Posted 23 April

  Christy was great
  Job location: SW8
• 8

  Great workmanship

  Posted 29 March

  Appreciated the service and workmanship displayed when challenged with a complexed lock. Would recommend.
  Verified reviewer
  Job location: SE18
• J
  Julia F
  9

  Rather expensive but good work

  Posted 27 March

  Keys had been stolen on a Sunday evening. Marco came promptly and did careful work. One Chubb and one 'yale' type lock replaced. The bill was huge £1368. Both locks were more expensive than needed, especially the 'yale' type. I was led to believe it was the only one that could be fitted to this electric lock. I complained and Roland agreed to refund £120 emergency call out charge (which he had not mentioned in the phone call) and an additional £50. The take home message, I think, is that they are good but make absolutely sure they are not fitting better locks than needed.
  Verified reviewer
  Job location: NW5
• N
  Natalie H
  10

  Fixing a jammed door

  Posted 22 March

  Great communication and quick service
  Job location: SM5
• M
  Mags H
  10

  Lock change and mechanism repair.

  Posted 16 February

  From getting in touch to get the appointment, everything was smooth and professional. Darren did a perfect job and even helped with fixing another part of the door. Great service, can only recommend them.
  Verified reviewer
  Job location: N12
• D
  Dave S
  7.33

  Replaced broken lock

  Posted 10 February

  Very quick response, I received a call within a minute of submitting the quote request, and the job was completed same day. Agreed 2-3pm, at 4pm I called as nobody had arrived and no communication received. Arrived 4.30pm and completed the work in 10 minutes but charged almost 3 times the quoted price. I appreciated the quick response but was disappointed by the sudden price change considering photos the door/lock were provided at the time of the quote.
  Verified reviewer
  Job location: E4

  Response from Quality Locksmiths

  Hello Dave, hope you are well.Thanks for your feedback. Just to clarify, we advised in advance that our starting price is £49, and locks start from £35 depending on the type and complexity. Final pricing can vary based on what’s required. We always aim to be transparent! We do our best to make all customers happy :)