Reviews

  • Adrian D
    10

    Balcony door lock mechanism jammed

    Posted 23 April

    Christy was great
    Job location: SW8
  • 8

    Great workmanship

    Posted 29 March

    Appreciated the service and workmanship displayed when challenged with a complexed lock. Would recommend.
    Verified reviewer
    Job location: SE18
  • Julia F
    9

    Rather expensive but good work

    Posted 27 March

    Keys had been stolen on a Sunday evening. Marco came promptly and did careful work. One Chubb and one 'yale' type lock replaced. The bill was huge £1368. Both locks were more expensive than needed, especially the 'yale' type. I was led to believe it was the only one that could be fitted to this electric lock. I complained and Roland agreed to refund £120 emergency call out charge (which he had not mentioned in the phone call) and an additional £50. The take home message, I think, is that they are good but make absolutely sure they are not fitting better locks than needed.
    Verified reviewer
    Job location: NW5
  • Natalie H
    10

    Fixing a jammed door

    Posted 22 March

    Great communication and quick service
    Job location: SM5
  • Mags H
    10

    Lock change and mechanism repair.

    Posted 16 February

    From getting in touch to get the appointment, everything was smooth and professional. Darren did a perfect job and even helped with fixing another part of the door. Great service, can only recommend them.
    Verified reviewer
    Job location: N12
  • Dave S
    7.33

    Replaced broken lock

    Posted 10 February

    Very quick response, I received a call within a minute of submitting the quote request, and the job was completed same day. Agreed 2-3pm, at 4pm I called as nobody had arrived and no communication received. Arrived 4.30pm and completed the work in 10 minutes but charged almost 3 times the quoted price. I appreciated the quick response but was disappointed by the sudden price change considering photos the door/lock were provided at the time of the quote.
    Verified reviewer
    Job location: E4

    Response from Quality Locksmiths

    Hello Dave, hope you are well.Thanks for your feedback. Just to clarify, we advised in advance that our starting price is £49, and locks start from £35 depending on the type and complexity. Final pricing can vary based on what’s required. We always aim to be transparent! We do our best to make all customers happy :)