Reviews

Christy was great

Appreciated the service and workmanship displayed when challenged with a complexed lock. Would recommend.

Keys had been stolen on a Sunday evening. Marco came promptly and did careful work. One Chubb and one 'yale' type lock replaced. The bill was huge £1368. Both locks were more expensive than needed, especially the 'yale' type. I was led to believe it was the only one that could be fitted to this electric lock. I complained and Roland agreed to refund £120 emergency call out charge (which he had not mentioned in the phone call) and an additional £50. The take home message, I think, is that they are good but make absolutely sure they are not fitting better locks than needed.

Great communication and quick service

From getting in touch to get the appointment, everything was smooth and professional. Darren did a perfect job and even helped with fixing another part of the door. Great service, can only recommend them.

Very quick response, I received a call within a minute of submitting the quote request, and the job was completed same day. Agreed 2-3pm, at 4pm I called as nobody had arrived and no communication received. Arrived 4.30pm and completed the work in 10 minutes but charged almost 3 times the quoted price. I appreciated the quick response but was disappointed by the sudden price change considering photos the door/lock were provided at the time of the quote.