Your Electrical Solution Limited

Reviews (134)

• 10

  Electrical works

  Posted 22 July

  Will was brilliant from start to finish. Very polite and honest with what works were needed at the time. Would recommend highly.
  Verified reviewer
  Job location: PE2
• 10

  They are very reliable

  Posted 22 July

  Wonderful service! Fast and great with commutation! Would recommend.
  Job location: PE4
• 4.67

  Fire Alarm Inspection

  Posted 07 July

  Understandably they have good response time, however they have expensive service which I did not mind considering it was done within 24hrs. Nevertheless, with all good feedback for electrical installations not good job especially when it comes to fire alarms and safety. I was not happy with service whatsoever (Certificate full of miss spelling) had to call another electrical service company to provide a proper service. Furthermore, I had multiple advisory on the certificate which fire risk assessment and other companies deemed not necessary.
  Verified reviewer
  Job location: PE1

  Response from Your Electrical Solution Limited

  Thank you for taking the time to share your feedback regarding our fire alarm inspection service. We truly appreciate your acknowledgment of our prompt response time and understand your concerns about the overall experience. We regret that our service of testing your fire alarm system did not meet your expectations, We must stress we cannot pass something that is deemed not to standard or safe. Please accept our sincere apologies for the errors on the inspection certificate and for any confusion or inconvenience this may have caused. We strive to maintain the highest standards, and it’s clear we fell short in this instance. We take all feedback seriously and are currently reviewing our documentation and quality assurance processes to ensure better accuracy and consistency moving forward. We welcome you to send the new report which you have obtained to show nothing needs doing to your fire alarm system and that it is all compliant.  If you are open to it, we would like the chance to make things right. Please reach out to our customer service team directly so we can address your concerns in detail and find a resolution. Thank you again for your feedback—it is invaluable in helping us improve

• T
  Tom L
  10

  New sockets installation

  Posted 09 June

  Communication was spot on, work was the same, I won't hesitate to use again for any electrical work on the house.
  Job location: PE2
• 10

  Consumer unit

  Posted 29 April

  Great lads coby and nick turned up on time easy to talk to very professional will not hesitate using this company again
  Verified reviewer
  Job location: PE4
• 10

  Install Ring doorbell, garage & garden lights and cameras.

  Posted 24 April

  Will was helpful in creating a plan for the lights and cameras to meet our needs. His team was outstanding on the installation. They were fast and efficient. They were extremely helpful by setting up the Ring system on our phones and explaining how to use it. They made sure everything was perfect before they left. Will followed up the next day to verify that everything was working and met our needs. I will definitely use them again and highly recommend them to anyone.
  Verified reviewer
  Job location: PE28