True Damp Specialists

Reviews (8)

• D
  Denise T
  10

  Damp survey

  Posted 06 March

  I have an older property which has had damp problems since I moved in 8 years ago. I have tried several people but none of them have been as helpful as Rob. Rob responded very quickly and came to do his survey within a few days. He talked me through everything he found and produced a detailed report the next day. Highly recommended
  Job location: AL1

  Response from True Damp Specialists

  Hi Denise, Thank you for taking the time to leave such a kind review, I really appreciate it. I’m pleased the survey and report helped bring some clarity after you had been dealing with the issue for some time. Older properties can present a range of moisture-related challenges, so taking the time to properly assess the building and explain the findings is always important. It was a pleasure meeting you and assisting with the investigation. Kind regards True Damp Specialists

• S
  saf n
  10

  Damp survey

  Posted 05 March

  The process from start to finish was outstanding it was a pleasure meeting Rob who explained clear defined steps and detailed knowledge surrounding damp issues. The report was equally impressive lots of detailed analysis along with thermal imaging to show the root cause and added remedial actions to undertake to tackle the issues cant recommend highly enough
  Verified reviewer
  Job location: LU1

  Response from True Damp Specialists

  Hi Saf, Thank you for your kind review, we really appreciate you taking the time to share your experience. I’m glad the survey process and report helped clarify the issues and set out the steps needed to resolve them. Understanding the cause of damp problems is always the most important part of getting the right solution. It was a pleasure meeting you and your wife and carrying out the survey. Kind regards, True Damp Specialists

• A
  Amy P
  10

  Damp survey

  Posted 22 February

  Rob was incredibly thorough and professional while conducting the damp survey on our house. I have just received the report and it is clear that Rob is an expert in his field and has spent a lot of time compiling the report. My son was obsessed with his special ladder and Rob let him climb it and also showed him the thermal images and explained what they meant.
  Verified reviewer
  Job location: LU7

  Response from True Damp Specialists

  Hi Amy, Thank you for such a generous review , I really appreciate you taking the time to write it. I’m pleased the level of detail and clarity in the report came across. Damp investigations should always be thorough and properly explained so homeowners understand exactly what they’re dealing with and why. It was a pleasure to assist and meet you all. Kind regards, True Damp Specialists

• A
  antonio a
  10

  Specialist Damp Survey for Prospective Property Purchase

  Posted 10 February

  Rob carried out a specialist damp survey on a property I am looking to purchase, and his input has been invaluable. He was very responsive in arranging the visit, liaising smoothly with the estate agent and keeping me updated at each stage. On site, he explained his findings in clear, straightforward terms, making the technical aspects easy to understand and always steering the conversation towards practical solutions. The report was detailed, solution-focused, and delivered promptly, which has really helped me make an informed decision about the purchase.
  Verified reviewer
  Job location: LU4

  Response from True Damp Specialists

  Thank you Antonio, I really appreciate the detailed feedback. I’m glad the survey process and report gave you the clarity needed during what is always an important decision. It was a pleasure to be involved. Kind regards True Damp Specialists

• J
  Jesse D
  10

  Honest and comprehensive

  Posted 02 February

  Really pleased with the service and work done by Rob. Provided an incredibly detailed and comprehensive report.
  Verified reviewer
  Job location: LU6

  Response from True Damp Specialists

  Thank you for taking the time to leave a review, Jesse, it’s much appreciated. I’m pleased the report provided the level of detail and clarity you were looking for. All the best going forward. Kind regards, True Damp Specialists

• Y
  Yousuf M
  10

  Prompt professional service

  Posted 01 February

  From communication via checkatrade, to a quick phone call, the job was booked in very quickly and they arrived same day to carry out my survey. I recieved the report which is very detailed and professional that same evening.
  Verified reviewer
  Job location: LU1

  Response from True Damp Specialists

  Dear Yousuf Thank you for taking the time to leave a review, it’s very much appreciated. I’m pleased the survey and report provided the clarity you needed and helped you move things forward with confidence. All the best going forward. Kind regards, True Damp Specialists