The First Step Flooring Company.

Reviews (64)

• 10

  Flooring in my front room.

  Posted 08 April

  Great company, reasonable priced would recommend to friends and family. Thank you
  Verified reviewer
  Job location: KT15
• 5

  Wooden floor installation

  Posted 26 March

  The floor got placed - good job in some parts, not great in others. Took much longer than anticipated. One day they didn’t show up (when the job was already late) and they didn’t let us know until 9:30am that day. Keep finding issues with the floor and the skirting is not great. Already having the skirting replaced at a huge cost. We were told the gaps in the skirting would be closed - that didn’t happen. We did have a chevron wooden floor installed - I guess it’s a boring job if you do most of the house as was the case with us. But I am disappointed.
  
  Verified reviewer
  Job location: KT12
• 10

  Remove existing engineered wood flooring and install new engineered wood flooring.

  Posted 24 March

  Very clear and concise communication. Detailed outline and invoices for work before, during and after installation. Good advice on decisioning when I needed to make decisions on options.
  Verified reviewer
  Job location: SW2
• 10

  LVT throughout living room kitchen and hallway

  Posted 20 February

  They did a great job laying LVT in our living room / kitchen and hallway. Very accommodating and helpful, ensuring minimal disruption and made the timings work for our family. The floor looks great, we would definitely recommend.
  Verified reviewer
  Job location: KT12
• 10

  Lvt flooring in kitchen extension and downstairs

  Posted 15 February

  We had LVT installed in our kitchen extension and down stairs area. Everyone that came was very friendly and Sam was very transparent and easy to deal with. We will recommend them to our friends and use them again should the need be.
  Verified reviewer
  Job location: GU15
• 10

  Bathroom Floor Fitting

  Posted 12 November 2024

  Great fellas, who really helped us make the right decisions and talked us through the different options. Took genuine pride in the quality of their work and finishing to a high standard, going the extra mile in some extra tidying up too. Very knowledgeable about their craft and flooring, sorting out what was a shabby job from previous owners. Would highly recommend.
  Verified reviewer
  Job location: KT7