Reviews

Excellent work carried out by Sam and team. Floor looks amazing.

I had a great experience with Sam, he visited me promptly to listen to what I wanted and provided information and a quote the same day. We then scheduled in the work and it was completed by Sam and his college to a very high standard within the time agreed and cost quoted. I wouldn't hesitate to use The First Step Flooring company again.

Great communication and work

Great company, reasonable priced would recommend to friends and family. Thank you

The floor got placed - good job in some parts, not great in others. Took much longer than anticipated. One day they didn’t show up (when the job was already late) and they didn’t let us know until 9:30am that day. Keep finding issues with the floor and the skirting is not great. Already having the skirting replaced at a huge cost. We were told the gaps in the skirting would be closed - that didn’t happen. We did have a chevron wooden floor installed - I guess it’s a boring job if you do most of the house as was the case with us. But I am disappointed.

Very clear and concise communication. Detailed outline and invoices for work before, during and after installation. Good advice on decisioning when I needed to make decisions on options.