Reviews

  • Amanda M
    1.67

    Check the the labour and materials used on the quote carefully BEFORE you pay him

    Posted 17 February

    Sam built a pergola for me but unfortunately he massively overestimated the time and materials required. I paid because I didn't want him to be out of pocket, but he then refused to refund me anything. 40 emails and nearly a year later the court have found in my favour, but he has still not paid what the court says he owes. To cap it all off, the pergola was not fit for putpose and I had to have the roof replaced.
    Verified reviewer
    Job location: GU21
  • 10

    Great job!

    Posted 02 December 2025

    Sam came to lay LVT in our new extension & kitchen/living area. From the outset, communication was good & we are very pleased with the end result. Would definitely recommend.
    Verified reviewer
    Job location: GU14
  • 10

    Parquet flooring in garden room

    Posted 16 July 2025

    Excellent work carried out by Sam and team. Floor looks amazing.
    Verified reviewer
    Job location: GU7
  • 10

    Kitchen Vinyl floor tiling.

    Posted 24 June 2025

    I had a great experience with Sam, he visited me promptly to listen to what I wanted and provided information and a quote the same day. We then scheduled in the work and it was completed by Sam and his college to a very high standard within the time agreed and cost quoted. I wouldn't hesitate to use The First Step Flooring company again.
    Verified reviewer
    Job location: SL4
  • 10

    Complete reflooring

    Posted 02 May 2025

    Great communication and work
    Verified reviewer
    Job location: SW2
  • 10

    Flooring in my front room.

    Posted 08 April 2025

    Great company, reasonable priced would recommend to friends and family. Thank you
    Verified reviewer
    Job location: KT15