Reviews

  • 10

    Highly recommended ( again!)

    Posted 29 December 2025

    Brilliant as always. Jake and his team have yet again gone above and beyond on this job. As always professional, friendly , prompt, reliable and honest. I know I can 100% rely on their excellent communication, honest advice and expertise, pricing and finding a way to always solve the issue . I’m really grateful again. Highly recommended!!
    Verified reviewer
    Job location: TW2
  • Sophie
    10

    Bathroom leak

    Posted 22 October 2025

    Great experience, Shane responded quickly and was polite and professional. He easily identified the source of the leak and fixed it without issue. Have already recommended him to neighbours and would definitely contact him in the future, not only for leaks but general plumbing tasks about which he was very knowledgeable.
    Verified reviewer
    Job location: KT9
  • Gavin R
    10

    Identification of leak into bathroom ceiling, resealing of bath and shower room

    Posted 03 October 2025

    Shane responded very quickly to the request for quote, visited the property, identified likely source of leak a d provided a quote. Work then completed eficnetly and to high standard.
    Verified reviewer
    Job location: TW10
  • Gaynor B
    10

    Professional, prompt and friendly service

    Posted 24 September 2025

    Shane answered my enquiry almost immediately and communications were regular and really helpful. Leak detected and works carried out and completed within 48 hours. Shane was experienced and knowledgable. Was kept informed of progress and plan of action throughout. Have already recommended Superior Plumbing to friends and neighbours 🙂
    Verified reviewer
    Job location: TW16
  • JULIE T
    4.67

    We had a leaking shower so needed to find the source of the leak and fix it.

    Posted 19 September 2025

    The plumber isolated the leak, which was behind the tiles. He suggested removing all the tiles and putting up a board to prevent futures leaks. The work took just under three weeks. In the meantime we had no working bathroom. In my opinion the work was carried out adequately. I repeated messaged Jake to put back the shower pole to the correct height and even now 6 months later I’m still waiting. Still being fobbed off because I paid the balance immediately and did not withhold any money until he had done it. I have learnt a valuable lesson with this company.
    Verified reviewer
    Job location: KT6
  • 3.67

    Woulndn't use again.

    Posted 18 September 2025

    The job was for an emergency repair, and recommended plumbers weren't available. Plumber got the job done but was very slow, charging for all the time he spent slow-talking. He also constantly kept trying to upsell. Moreove, he caused accidental damage in the process of doing the work. Wouldn't use again. Would not reccommend.
    Verified reviewer
    Job location: KT5