Bruk Flooring

Reviews (142)

• C
  Claudia W
  8.33

  Engineered wood installation

  Posted 02 February

  Rafael was friendly and communicative. He gave a good, competitive price - we were happy with the work, save for the finishing details. Although time for the project was tight he said he could finish the nosings and stain them on the stairs - however the were rushed and don’t look good. Stain was left on some of the paintwork on the stairs, which is not great, and the stain was applied patchily. There are also certain areas that are not finished to as good a standard, with gaps etc. Work was good for the price and service, but not perfect.
  
  Verified reviewer
  Job location: SW15

  Response from Bruk Flooring

  Hi Claudia, Thank you for taking the time to leave a review and for the positive comments regarding my communication, pricing, and overall service — I do genuinely appreciate that. I’m sorry to hear that some of the finishing details didn’t fully meet your expectations. I would like to clarify that staining the stair nosings was not originally part of the agreed scope of work. Due to the tight timeframe and as a gesture of goodwill, I offered to help with this as a favour, alongside completing the main job. I did my best to accommodate this additional request within the limited time available.

• 10

  Great workmanship

  Posted 31 January

  Bruk flooring done an amazing job on my house renovation. Couldn’t recommend highly enough.
  Verified reviewer
  Job location: SN6
• 10

  Herringbone flooring

  Posted 20 December 2025

  We had wood herringbone flooring installed by Rafael at Brukflooring and the result is outstanding. He was extremely professional from start to finish, worked with great attention to detail, and delivered a beautiful finish. Highly recommended.
  Verified reviewer
  Job location: TW4
• D
  Dimitris F
  10

  A true craftsman with great sense of aesthetics

  Posted 17 December 2025

  We found Rhafael's profile & looked some examples of his work. It did not take long to decide that we wanted him to install the floors & stairs in our new home & booked a survey. His knowledge, advice and aesthetics were spot on, he did not push for any decisions, explained the process step by step & shortly after gave us a clear quote analysing where the budget would be spent. He works efficiently with precision, with frequent updates, a true craftsman & everything looks amazing. We highly recommend him! (we have received a lot of compliments from contractors visiting for other works!)
  
  Verified reviewer
  Job location: W4
• 6

  Flooring.

  Posted 17 December 2025

  Review: Rhafael did a good job with the flooring itself, and I was happy with the quality of the work he completed. However, he did not come back to install the edging as he promised. Because the job was not fully finished and my time was wasted waiting for him to return, I am giving 3 stars. I am deducting 2 stars for not following through and not completing the work as agreed.
  Job location: TW4
• 10

  Beautiful renovation of old floorboards

  Posted 11 November 2025

  Really pleased with Bruk Flooring's work on old pine floorboards - sanded and varnished to perfection. Rhafael was a pleasure to deal with: very knowledgeable, polite and friendly. You might need to be a bit flexible with dates - they can get booked up.
  Verified reviewer
  Job location: TW14