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Plumb London ltd

9.22/10

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Checkatrade member since October 2022

Services

  • Gas Central Heating Servicing / Repair
  • Emergency Central Heating Repair
  • LPG Central Heating Servicing / Repair
  • Gas Boiler Servicing / Repair

Customer Reviews

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9.22 /10

Based on 425 reviews over the past 12 months

Quality of work

9.34

Reliability

9.3

Communication

9.3

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this company for its professional, efficient, and friendly service, with many highlighting the quick response times and high standard of work. While some note that prices can be higher than independents, a small number of reviewers mention issues with follow-up communication and billing.

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Reviews (2352)

  • 9

    Good company

    Posted 4 days ago

    We needed a boiler service and a small leak to be fixed. It was very easy to contact them and book an appointment. The plumber arrived on time, was professional and friendly, and completed the work properly and efficiently, which was much appreciated. The quote for fixing the leak initially missed the discount related to the leak investigation. This is the second time this has happened (I experienced the same issue in the past with this company), but they were happy to correct it once I pointed it out.
    Verified reviewer
    Job location: EC1M
  • 8.67

    Professional and helpful, if a bit more expensive than independents

    Posted 23 December

    Plumb London were very helpful and professional. While there were a couple of issues with scheduling which were unavoidable, the plumber that visited was very skilful, diligent and professional. Work was done to a high standard. Could probably have got the work done cheaper with an independent plumber but I doubt I would have been given the same level of service.
    Job location: E16
  • 10

    Excellent plumbers

    Posted 22 December

    Excelent service . I can't praise them enough. They came to see what was required without asking for a fee (unique in that). They gave me a quote promptly which was very reasonable and comparable to other quotes . And the work was completed as and when promised to a high standard. The office staff were friendly and efficient and the plumber who did the work was excellent. I will certainly use them for any future plumbing jobs
    Verified reviewer
    Job location: SW13
  • 8.33

    Toilet leak

    Posted 22 December

    Efficiently identified the problem and fixed with great communication
    Verified reviewer
    Job location: SW4
  • 9.67

    Would recommend

    Posted 21 December

    Very responsive, friendly, professional and helpful service. Would recommend
    Verified reviewer
    Job location: DA7
  • 8

    Second time using Plumb London

    Posted 19 December

    Great - Got a call from the plumber outlining what the diagnosis was and fixed it within the hour.
    Verified reviewer
    Job location: N5

Photos

Company Info

Owner

Adrian Cronin

Ltd Company

3 years on Checkatrade

VAT Registered

Yes: 881824987

Plumb London, plumbing & heating services, was created over 20 years ago to deliver the kind of service you should expect from any professional plumbing and heating company in London. We pride ourselves on offering a 1st class service to our customers at all times from the initial call to our telephone operative to diagnosing the fault and providing a solution. We will simply never do work that does not need doing and offer an excellent plumbing & heating service at an affordable rate. Many of our customers have been with us years and time and time again recommend friends and colleagues to us.

They also have built up a relationship with a particular engineer who they request over and over as they are happy with the advice and work he has carried out in the past. Our criteria has always been to provide the very best service in its field and we pride our selves on a reputation won by only employing the best craftsmen and engineers available. All our operatives whether in the office or in the field provide a friendly voice/face and will do all possible to solve your plumbing and heating issues and give you peace of mind knowing that all work carried out will be of a professional standard and guaranteed.

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since October 2022

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  • County court judgement

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