Misterwatersoftener
Hemel Hempstead, Hertfordshire
Checkatrade member since July 201310
Public liability insurance is unverified
Services
- Water Softeners
- Emergency Household Water Treatment Service
Customer Reviews
Write a review5.86 /10
Based on 3 reviews over the past 12 months
Quality of work
5.5
Reliability
5
Communication
5.5
Reviews (91)
- VVishal S
0.67 Disappointed, do not recommend them for water softener service or repairs
Posted 4 days ago
I had a Water2Buy water softener which needed a service after 5 years according to manufacturer's recommendation. Unfortunately, the manufacturer went bust so most of the companies that I contacted via Checkatrade refused to service it. Mister Water Softener agreed but I made a mistake and did not ask for a written quote on what work would be carried out as a part of the service. They charged me £125 for work that I could have done myself. The engineer than ran a couple of cycles and tested water hardness again. Concluded my softener is broken and offered to install a new Harvey for £1300.Verified reviewerJob location: HA5 10 Service of water softener
Posted 5 days ago
Job location: WD5Service of my water softener- brilliant service today from Brian. Arrived on time and very professional. He took time to explain the process he would undertake ,and what to check for.I was impressed by his knowledge of the softener, attention to detail, cleanliness. He showed me the results of water tests reassuring me the machine was working correctly. He checked all components and the cycle.He explained what i should look out for and how to deal with a major leak should it occur.Overall, I would highly recommend a service with this company. Thank you Brian for providing a First class service9 Check our water softener
Posted 10 June 2025
Job location: HP4This plumber does not deal with our make of softener. We have contacted the manufacture for help.10 Installation of new Water Softener
Posted 23 December 2023
Mark is fantastic - very helpful, informative, and responsive, and he did a fantastic quality job installing my new water softener. I am very happy with his work and very happy with the results - I now have softened water in my property and the change is amazing!Verified reviewerJob location: HP310 Block salt delivery
Posted 20 December 2023
Fabulous customer service - delivery on the same day as order!!!Verified reviewerJob location: KT1210 Delivered salt blocks
Posted 03 November 2023
Ordered my salt blocks on the Thursday and they were delivered on Friday. Free delivery and good prices. I will definitely be ordering from them again in the future!Verified reviewerJob location: TW18
Company Info
Owner
Mr Mark Ryan
Sole Trader
13 years on Checkatrade
VAT Registered
Yes: 162878474
Mister Water Softener have been selling water softeners and drinking filters for more than ten years. Softening and purifying domestic water supplies throughout local areas, such as Hertfordshire.
We are suppliers of the country’s leading non-electric block salt water softener.
We provide a free survey and consultation of your property to produce the best possible installation to suit your needs and follow up with an unrivalled after care service.
Wherever the household stopcock may be situated we plumb the water softener in the most suitable manner after consultation with our clients.
The water softeners are designed and made in the UK. They are the most advanced block salt softener available today.
It carries a 10-year manufacturer’s warranty, is compact, efficient and easy to load.
Please visit our website for more information about us: Misterwatersoftener
Accreditations and awards
