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B Neale Property Maintenance

10/10

Farnham, Surrey

Checkatrade member since July 2023

Services

  • Emergency Chimney Sweep Service

Customer Reviews

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10 /10

Based on 28 reviews over the past 12 months

Quality of work

10

Reliability

10

Communication

10

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently describe this tradesperson as highly professional, knowledgeable, and exceptionally tidy, frequently praising his excellent communication and helpful advice. He is widely recommended for his punctuality and the high quality of his work, from simple sweeps to full installations.

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Reviews (70)

  • Abrie D
    10

    On time, friendly and professional service and a good price.

    Posted 1 day ago

    Ben was on time, very friendly and took care in doing a professional job. He closed up the wood stove opening before starting, to ensure no soot would mess. He also took the time to give some tips when lighting a fire and which firefighters to use that are very effective on damp days. He also left a brochure on care for the stove and other fire-making tips. On top of all this it was at a good price . I highly recommend Ben as a chimney sweep.
    Job location: RG22
  • Sarah S
    10

    Service and clean log burner and chimney

    Posted 1 day ago

    Ben was knowledgeable, professional, punctual and will definitely use again.
    Verified reviewer
    Job location: RG41
  • Ella P
    10

    Professional, Personable Chimney Sweep

    Posted 1 day ago

    Mr Neale came and swept our chimney last Friday, he was excellent. Very fast to respond to our quote and all further questions etc. we had, happy to answer all questions and arrived when he said he would, friendly bloke. He did a great job with the chimney, left no mess and even informed us that we had the wrong cowl on the top! Would recommend him without a shadow of a doubt. Thanks!
    Verified reviewer
    Job location: GU2
  • Wendy C
    10

    Chimney sweep in our new house.

    Posted 4 days ago

    Ben made the experience as it should be with job around the house, efficient, effective and professional. He came in did a great job, was neat and tidy, communicated well. Hassle free.
    Verified reviewer
    Job location: GU21
  • 10

    Very professional chimney sweep.

    Posted 5 days ago

    We recently had our wood burning stove chimney swept by Ben Neale and we were extremely pleased with all aspects of the service he provided and advice he offered. His price was reasonable, he was very professional and took great care in terms of cleaning the stove and flue. We have no hesitation in recommending him.
    Verified reviewer
    Job location: GU35
  • 10

    We recommend Ben unreservedly.

    Posted 29 October

    Ben swept six chimneys for us yesterday and his service was faultless. He was very thorough, he left everything very clean, he was friendly and very very helpful with kind advice, and he went the extra mile with the application of a little fire cement where needed, and even replaced the decorative pine cones in an unused fireplace. We will definitely use Ben again, and recommend him unreservedly. Thank you Ben.
    Verified reviewer
    Job location: GU27

Photos

Company Info

Owner

Mr Ben Neale

Sole Trader

2 years on Checkatrade

VAT Registered

No

As an OFTECregistered installer and a fully qualified member of The Guild of Master Chimney Sweeps, with nearly 10 years experience in the industry.


I can offer my customers advice on the efficient and clean burning of solid fuels and on any maintenance issues concerning your solid fuel appliance.


Guild membership requires me to carry an extensive range of modern equipment in my van, to be fully insured, and to abide by a rigid code of ethics and professionalism.


Customer satisfaction, safety and cleanliness are my primary objectives, with a Guild of Master Chimney Sweeps certificate being issued at the satisfactory completion of each and every job.

Accreditations and awards

CITY & GUILDS
CITY & GUILDS

This trade passed up to 12 Checkatrade vetting checks

Member since July 2023

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  • County court judgement

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