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B Neale Property Maintenance

10/10

Farnham, Surrey

Checkatrade member since July 2023

Services

  • Emergency Chimney Sweep Service

Customer Reviews

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10 /10

Based on 29 reviews over the past 12 months

Quality of work

10

Reliability

10

Communication

10

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this tradesperson for their excellent communication, professionalism, and tidy workmanship, often highlighting their reliability and helpful, expert advice.

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Reviews (73)

  • Bruno M
    10

    Excellent from A to Z

    Posted 2 days ago

    Great experience with Ben. He’s reliable and, most importantly, has a skill that unfortunately, many tradespeople in the building industry seem to lack: clear communication. He kept me informed throughout the entire process, which made a big difference. I’m no chimney expert, but Ben arrived fully equipped and successfully removed mortar that four other chimney sweepers had previously refused to tackle. Excellent work all round.
    Verified reviewer
    Job location: GU22
  • Caroline P
    10

    Brick slips fitted

    Posted 24 November

    First class job done by Ben. Excellent communication in the run up to the job. Good price for a good job well done. No hesitation in recommending Ben.
    Verified reviewer
    Job location: GU35
  • Gary C
    10

    Chimney swept. Line fitted. Stove reinstalled.

    Posted 20 November

    Ben was great from start to finish. Adapting and changing track as the job requirement changed and developed. Great communication throughout. Job was done to a high standard with a great explanation of what had been done, and how to handle the stove moving forward, to finish off with.
    Verified reviewer
    Job location: GU24
  • Abrie D
    10

    On time, friendly and professional service and a good price.

    Posted 10 November

    Ben was on time, very friendly and took care in doing a professional job. He closed up the wood stove opening before starting, to ensure no soot would mess. He also took the time to give some tips when lighting a fire and which firefighters to use that are very effective on damp days. He also left a brochure on care for the stove and other fire-making tips. On top of all this it was at a good price . I highly recommend Ben as a chimney sweep.
    Verified reviewer
    Job location: RG22
  • Sarah S
    10

    Service and clean log burner and chimney

    Posted 10 November

    Ben was knowledgeable, professional, punctual and will definitely use again.
    Verified reviewer
    Job location: RG41
  • Ella P
    10

    Professional, Personable Chimney Sweep

    Posted 10 November

    Mr Neale came and swept our chimney last Friday, he was excellent. Very fast to respond to our quote and all further questions etc. we had, happy to answer all questions and arrived when he said he would, friendly bloke. He did a great job with the chimney, left no mess and even informed us that we had the wrong cowl on the top! Would recommend him without a shadow of a doubt. Thanks!
    Verified reviewer
    Job location: GU2

Photos

Company Info

Owner

Mr Ben Neale

Sole Trader

2 years on Checkatrade

VAT Registered

No

As an OFTECregistered installer and a fully qualified member of The Guild of Master Chimney Sweeps, with nearly 10 years experience in the industry.


I can offer my customers advice on the efficient and clean burning of solid fuels and on any maintenance issues concerning your solid fuel appliance.


Guild membership requires me to carry an extensive range of modern equipment in my van, to be fully insured, and to abide by a rigid code of ethics and professionalism.


Customer satisfaction, safety and cleanliness are my primary objectives, with a Guild of Master Chimney Sweeps certificate being issued at the satisfactory completion of each and every job.

Accreditations and awards

CITY & GUILDS
CITY & GUILDS

This trade passed up to 12 Checkatrade vetting checks

Member since July 2023

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  • Qualifications and accreditations

  • County court judgement

  • Open source media

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  • Company trading history

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  • County court judgement

  • Enhanced business check

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