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B Neale Property Maintenance

10/10

Farnham, Surrey

Checkatrade member since July 2023

Services

  • Emergency Chimney Sweep Service

Customer Reviews

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10 /10

Based on 25 reviews over the past 12 months

Quality of work

10

Reliability

10

Communication

10

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this tradesperson for their professionalism, knowledge, and high-quality work across a range of jobs. They are frequently described as tidy, helpful, and an excellent communicator who provides valuable advice.

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Reviews (67)

  • Wendy C
    10

    Chimney sweep in our new house.

    Posted 2 days ago

    Ben made the experience as it should be with job around the house, efficient, effective and professional. He came in did a great job, was neat and tidy, communicated well. Hassle free.
    Verified reviewer
    Job location: GU21
  • 10

    Very professional chimney sweep.

    Posted 2 days ago

    We recently had our wood burning stove chimney swept by Ben Neale and we were extremely pleased with all aspects of the service he provided and advice he offered. His price was reasonable, he was very professional and took great care in terms of cleaning the stove and flue. We have no hesitation in recommending him.
    Verified reviewer
    Job location: GU35
  • 10

    We recommend Ben unreservedly.

    Posted 29 October

    Ben swept six chimneys for us yesterday and his service was faultless. He was very thorough, he left everything very clean, he was friendly and very very helpful with kind advice, and he went the extra mile with the application of a little fire cement where needed, and even replaced the decorative pine cones in an unused fireplace. We will definitely use Ben again, and recommend him unreservedly. Thank you Ben.
    Verified reviewer
    Job location: GU27
  • Chloe T
    10

    Excellent customer service

    Posted 27 October

    Ben was incredibly helpful today. He was honest and charged us according to the work we had done as it ended up not needing the full inspection. We are really impressed with the service Ben provided, he even gave us some how to leaflets and would arguably be considered to have gone ‘above and beyond’ in his customer service today. We look forward to welcoming Ben back for future business.
    Verified reviewer
    Job location: GU47
  • Oli
    10

    Chimney sweep

    Posted 25 October

    Ben was excellent. On time, tidy, generous with advice. Top chap and a top job. Highly recommended.
    Verified reviewer
    Job location: GU7
  • Jag G
    10

    Chimney sweep and clearing of gutters

    Posted 22 October

    Ben was friendly helpful and professional. Great job as the chimney was swept and thoroughly cleaned. Gutters had been blocked so this is no longer the case. Definitely will be using their services again as planning to book the same tradesman in the spring. Great job and thank you!
    Job location: GU15

Photos

Company Info

Owner

Mr Ben Neale

Sole Trader

2 years on Checkatrade

VAT Registered

No

As an OFTECregistered installer and a fully qualified member of The Guild of Master Chimney Sweeps, with nearly 10 years experience in the industry.


I can offer my customers advice on the efficient and clean burning of solid fuels and on any maintenance issues concerning your solid fuel appliance.


Guild membership requires me to carry an extensive range of modern equipment in my van, to be fully insured, and to abide by a rigid code of ethics and professionalism.


Customer satisfaction, safety and cleanliness are my primary objectives, with a Guild of Master Chimney Sweeps certificate being issued at the satisfactory completion of each and every job.

Accreditations and awards

CITY & GUILDS
CITY & GUILDS

This trade passed up to 12 Checkatrade vetting checks

Member since July 2023

Individual checks

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  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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