B Neale Property Maintenance
Farnham, Surrey
Checkatrade member since July 2023
Services
- Emergency Chimney Sweep Service
- Chimney Relining
- Fireplace Surround
Customer Reviews
Write a review10 /10
Based on 25 reviews over the past 12 months
Quality of work
10
Reliability
10
Communication
10
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this tradesperson for their professionalism, knowledge, and high-quality work across a range of jobs. They are frequently described as tidy, helpful, and an excellent communicator who provides valuable advice.
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Reviews (67)
- WWendy C
10 Chimney sweep in our new house.
Posted 2 days ago
Ben made the experience as it should be with job around the house, efficient, effective and professional. He came in did a great job, was neat and tidy, communicated well. Hassle free.Verified reviewerJob location: GU21 10 Very professional chimney sweep.
Posted 2 days ago
We recently had our wood burning stove chimney swept by Ben Neale and we were extremely pleased with all aspects of the service he provided and advice he offered. His price was reasonable, he was very professional and took great care in terms of cleaning the stove and flue. We have no hesitation in recommending him.Verified reviewerJob location: GU3510 We recommend Ben unreservedly.
Posted 29 October
Ben swept six chimneys for us yesterday and his service was faultless. He was very thorough, he left everything very clean, he was friendly and very very helpful with kind advice, and he went the extra mile with the application of a little fire cement where needed, and even replaced the decorative pine cones in an unused fireplace. We will definitely use Ben again, and recommend him unreservedly. Thank you Ben.Verified reviewerJob location: GU27- CChloe T
10 Excellent customer service
Posted 27 October
Ben was incredibly helpful today. He was honest and charged us according to the work we had done as it ended up not needing the full inspection. We are really impressed with the service Ben provided, he even gave us some how to leaflets and would arguably be considered to have gone ‘above and beyond’ in his customer service today. We look forward to welcoming Ben back for future business.Verified reviewerJob location: GU47 - OOli
10 Chimney sweep
Posted 25 October
Ben was excellent. On time, tidy, generous with advice. Top chap and a top job. Highly recommended.Verified reviewerJob location: GU7 - JJag G
10 Chimney sweep and clearing of gutters
Posted 22 October
Job location: GU15Ben was friendly helpful and professional. Great job as the chimney was swept and thoroughly cleaned. Gutters had been blocked so this is no longer the case. Definitely will be using their services again as planning to book the same tradesman in the spring. Great job and thank you!
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Company Info
Owner
Mr Ben Neale
Sole Trader
2 years on Checkatrade
VAT Registered
No
As an OFTECregistered installer and a fully qualified member of The Guild of Master Chimney Sweeps, with nearly 10 years experience in the industry.
I can offer my customers advice on the efficient and clean burning of solid fuels and on any maintenance issues concerning your solid fuel appliance.
Guild membership requires me to carry an extensive range of modern equipment in my van, to be fully insured, and to abide by a rigid code of ethics and professionalism.
Customer satisfaction, safety and cleanliness are my primary objectives, with a Guild of Master Chimney Sweeps certificate being issued at the satisfactory completion of each and every job.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since July 2023
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