B Neale Property Maintenance
Farnham, Surrey
Checkatrade member since July 2023
Customer Reviews
Write a review10 /10
Based on 12 reviews over the past 12 months
Quality of work
10
Reliability
10
Communication
10
What customers are saying
AI-generated from customer reviews over last 24 months
Ben is highly commended for his excellent workmanship, knowledge, and punctuality, with customers frequently highlighting his tidiness and clear communication; customers also appreciate his helpful advice and proactive approach to problem-solving.
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Reviews (51)
10 Chimney swept and a cap
Posted 30 June
Job location: GU12To remove a dead bird, to fully sweep the chimney and add a cap on the chimney to prevent this happening again. Also a new vented panel behind my electric fire.10 Removal of bird, chimney swept and a new cap and base panel inside.
Posted 30 June
Job location: GU12Ben was excellent, came out quickly, unfortunately the bird was dead. He recommended things to do to prevent this happening again. I had these done as we have lots of magpies. Done in quick time, initial visit Friday and work I asked for done Monday morning. very clean, no sign he had been here at all, and it was pretty dirty in the chimney.10 Stove repair
Posted 19 June
Very good. Ben was professional, punctual and informative. Conducted a smoke test but gave me some tips too.Verified reviewerJob location: GU410 Source and fit metal flu extension
Posted 04 March
From initial enquiry, to completion of the job, Ben was nothing short of outstanding. He replied same day to my initial enquiry and communicated at every stage about the progress of sourcing discontinued materials with suitable alternatives. He fitted the flu extension with skill and expertise. He was the utmost professional and I would thoroughly recommend him to anyone considering using his services. Awesome job.Verified reviewerJob location: RG4210 Chimney Sweep/Inspection
Posted 05 February
Chimney for the gas fire wasn't working properly on a recent gas safety check. Contacted Ben for a sweep and he came to inspect. Unfortunately the reasons for the system not working are structural and not something sweeping can solve. However Ben was knowledgeable and able to explain the situation, and suggest alternatives. Also great communication and punctuality.Verified reviewerJob location: RG1210 Air brick installation and fire place maintenance
Posted 21 December 2024
Great! Was happy to answer questions and provided a great overview on how to make an efficient fire (there was soo much I was not aware about!). Left the house very clean and was very polite. Would recommend!Verified reviewerJob location: GU51
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Company Info
Owner
Mr Ben Neale
Sole Trader
2 years on Checkatrade
VAT Registered
No
As an OFTECregistered installer and a fully qualified member of The Guild of Master Chimney Sweeps, with nearly 10 years experience in the industry.
I can offer my customers advice on the efficient and clean burning of solid fuels and on any maintenance issues concerning your solid fuel appliance.
Guild membership requires me to carry an extensive range of modern equipment in my van, to be fully insured, and to abide by a rigid code of ethics and professionalism.
Customer satisfaction, safety and cleanliness are my primary objectives, with a Guild of Master Chimney Sweeps certificate being issued at the satisfactory completion of each and every job.
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This trade passed up to 12 Checkatrade vetting checks
Member since 2023
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