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Whitfield Plumbing, Heating & Cooling

9.91/10

Shrewsbury, Shropshire

Checkatrade member since October 2014
10

Services

  • Air Conditioning Installation
  • Air Conditioning Repair
  • Air Conditioning Servicing
  • Emergency Air Conditioning Service

Customer Reviews

Write a review

9.91 /10

Based on 47 reviews over the past 12 months

Quality of work

9.91

Reliability

9.87

Communication

9.91

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently describe this company as professional, reliable, and friendly, frequently praising the high quality and efficiency of their work. A small number of reviewers noted the final cost was higher than expected or that they would have preferred more flexible appointment times.

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Reviews (286)

  • Claire P
    10

    To service the boiler

    Posted 26 October

    We have always used whitfields as they are reliable , reasonably priced and trust worthy … have used for 6 years and wouldn’t use anyone else
    Verified reviewer
    Job location: SY5
  • 10

    I am more than happy with Whitfield plumbing

    Posted 17 October

    The two workmen were very friendly and efficient.. did a thorough annual service
    Verified reviewer
    Job location: SY3
  • Christopher E
    10

    boiler annual service.

    Posted 16 October

    good all round experience, definitely recommend Whitfield heating and plumbing.
    Verified reviewer
    Job location: SY2
  • 10

    Professional company

    Posted 05 October

    Professional service to install a new boiler, company kept me informed of engineers arrival. The engineers were polite friendly, respectful of my property and worked cleanly. Knowledgeable people who explained how to use the boiler and thermostat, even set the auto timer for me at times to suit my schedule. Fully recommend this company and will use them again for all future, boiler, heating and plumbing needs. Highly recommend
    Verified reviewer
    Job location: CW10
  • 10

    Professional, Polite and High Standards of work.

    Posted 30 September

    Whitfield replaced an old boiler system for a newer more efficient system. The service was very professional, they worked efficiently and to a high standard. Everyone was pleasant to deal with and were very accomodating in answering questions and explaining things that we didn't fully understand. Would recommend them and use them again in the future. Thankyou very much
    Job location: SY22
  • 10

    Highly recommended

    Posted 29 September

    Full service for heat pump, cylinder and all associated installation. Competent efficient and very friendly people. Highly recommended
    Verified reviewer
    Job location: SY4

Photos

Company Info

Owner

Mr George Whitfield

Ltd Company

11 years on Checkatrade

VAT Registered

No

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

Boilers, Gas, Oil, LPG, Plumbing, Underfloor Heating, Heat Pumps & Air Conditioning


"Shropshire's Most Reputable Plumbers with the Fastest Response Time"


Established in 2013, Whitfield Plumbing, Heating & Cooling is a family run business based on Battlefield Enterprise Park, Shrewsbury. We have been offering a friendly and reliable service covering the whole of Shropshire for over 10 years.


We pride ourselves on great customer service and always aim for 100% customer satisfaction. Every job is treated as if it was in our own home and we wouldn't want our customers to expect anything less from us.


Call Whitfield Plumbing, Heating & Cooling for FREE Advice or a FREE Quotation.


-Local Family Run Shropshire Business

-Checkatrade Member For 11 Years

-Boiler Installation with 12 Year Parts & Labour Guarantee (0% Finance Available

-Same Day Boiler Repairs

-Boiler Servicing

-Hot Water Cylinder Installation, Servicing & Repairs

-Underfloor Heating Servicing, Repairs & Installation

-Heat Pump Installation, Servicing & Repairs

-Air Conditioning Servicing, Repairs & Installation

-Power Flushing Central Heating with Magna-Clean Technology

-Magnetic Filter Installation & Servicing

-24 Hour Emergency Call Out (Including Weekends & Bank Holidays)

-General Plumbing Jobs, Maintenance & Repairs

-Landlord & Homeowner Gas Safety Certificates

-Gas Cooker/Hob Installations & Safety Checks

-Gas Fire Servicing & Repairs

-Water Heater Installations, Repairs & Servicing


Payment Methods


· Debit/Credit Card (all engineers carry a card machine)

· Cash

· Bank Transfer


The Whitfield Guarantee

All of our workmanship is covered by a 12-month guarantee against defective or poor workmanship from the date of the work completed.


Guarantee

All of our workmanship is covered by a 12-month guarantee against defective or poor workmanship from the date of the work completed.

Cleanliness & Tidiness

We promise to treat your home as if it was our own. Carpet protectors are used, and we will always hoover up leaving your home in a spotless and tidy condition.


Materials

Materials supplied by Whitfield Plumbing & Heating will be covered by the manufacturer’s warranty.

Boiler Guarantee

All Worcester Bosch Boilers fitted by us come with an extended parts & labour guarantee. Up to 12-year parts & labour for Gas Boilers and up to 7-year parts & labour guarantee for Oil Boilers.


Complaint Procedure

We strive to provide a consistent and second to none service with quality workmanship, however if you feel that we have not upheld these standards please let us know by:

We treat all complaints with a priority and aim to resolve any problem quickly with no exceptions and are always happy to re visit any job completed.

Qualifications – fully qualified and experienced.


Uniforms – All staff wear uniforms with our Whitfield logos.


Vehicle – All staff will arrive at your property in a sign written Whitfield van.


Insurance - All staff carry public liability insurance by law to meet with regulations.

Accreditations and awards

City & Guilds Qualified - Level 2
City & Guilds Qualified - Level 2
City and Guilds
City and Guilds

This trade passed up to 12 Checkatrade vetting checks

Member since October 2014

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  • County court judgement

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Business checks

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