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Whitfield Plumbing, Heating & Cooling

9.97/10

Shrewsbury, Shropshire

Checkatrade member since October 2014
10

Services

  • Air Conditioning Installation
  • Air Conditioning Repair
  • Air Conditioning Servicing
  • Emergency Air Conditioning Service

Customer Reviews

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9.97 /10

Based on 45 reviews over the past 12 months

Quality of work

9.96

Reliability

9.98

Communication

9.98

What customers are saying

AI-generated from customer reviews over last 24 months

Customers overwhelmingly praise this trade for being professional, efficient, and friendly. Reviewers consistently highlight the team's prompt communication, politeness, and the tidy quality of their work from start to finish.

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Reviews (314)

  • 10

    Emergency Response

    Posted 5 days ago

    I contacted Whitfield Plumbing after accidentally putting a nail through a central heating pipe under the upstairs floorboards. George couldn’t come out that evening, but he was upfront about that, talked me through what to do, and arrived the next morning as promised. He repaired the pipe properly using copper and solder, carefully lifted and replaced the floorboards, and made sure the heating system was fully restored before leaving. professional, honest, reliable and hardworking throughout - I would highly recommend George (Whitfield Plumbing) and would not hesitate to use him again.
    Verified reviewer
    Job location: SY3
  • 10

    Replacement of bathroom basin mixer tap

    Posted 19 May

    Always worrying when a plumbing problem occurs but the Whitfield plumber made it an easy and pleasant experience. Not only did we get an estimated arrival time, we were able to track his progress towards us. The old tap was removed and the new one fitted with no fuss at all. Normal service resumed in the twinkling of an eye.
    Verified reviewer
    Job location: SY6
  • 10

    Faulty toilet with dated parts and kitchen combi tap replacement.

    Posted 18 May

    Overall an excellent experience with Whitfield Plumbing and Heating. Great service and our Plumbing issues quickly resolved. Very happy.
    Verified reviewer
    Job location: SY3
  • 10

    boiler service

    Posted 06 May

    boiler service
    Job location: SY1
  • 9.67

    New shower

    Posted 23 March

    Very good service from Whitfield told me what it would cost and fitted new shower and took old one away and left no mess
    Job location: CW10
  • 10

    Excellent service

    Posted 19 March

    Boiler needed repairs. They arrived very quickly, did the job very efficiently and kept me regularly informed of the progress. Recommended.
    Job location: SY1

Photos

Company Info

Owner

Mr George Whitfield

Ltd Company

12 years on Checkatrade

VAT Registered

No

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

Boilers, Gas, Oil, LPG, Plumbing, Underfloor Heating, Heat Pumps & Air Conditioning


"Shropshire's Most Reputable Plumbers with the Fastest Response Time"


Established in 2013, Whitfield Plumbing, Heating & Cooling is a family run business based on Battlefield Enterprise Park, Shrewsbury. We have been offering a friendly and reliable service covering the whole of Shropshire for over 10 years.


We pride ourselves on great customer service and always aim for 100% customer satisfaction. Every job is treated as if it was in our own home and we wouldn't want our customers to expect anything less from us.


Call Whitfield Plumbing, Heating & Cooling for FREE Advice or a FREE Quotation.


-Local Family Run Shropshire Business

-Checkatrade Member For 11 Years

-Boiler Installation with 12 Year Parts & Labour Guarantee (0% Finance Available

-Same Day Boiler Repairs

-Boiler Servicing

-Hot Water Cylinder Installation, Servicing & Repairs

-Underfloor Heating Servicing, Repairs & Installation

-Heat Pump Installation, Servicing & Repairs

-Air Conditioning Servicing, Repairs & Installation

-Power Flushing Central Heating with Magna-Clean Technology

-Magnetic Filter Installation & Servicing

-24 Hour Emergency Call Out (Including Weekends & Bank Holidays)

-General Plumbing Jobs, Maintenance & Repairs

-Landlord & Homeowner Gas Safety Certificates

-Gas Cooker/Hob Installations & Safety Checks

-Gas Fire Servicing & Repairs

-Water Heater Installations, Repairs & Servicing


Payment Methods


· Debit/Credit Card (all engineers carry a card machine)

· Cash

· Bank Transfer


The Whitfield Guarantee

All of our workmanship is covered by a 12-month guarantee against defective or poor workmanship from the date of the work completed.


Guarantee

All of our workmanship is covered by a 12-month guarantee against defective or poor workmanship from the date of the work completed.

Cleanliness & Tidiness

We promise to treat your home as if it was our own. Carpet protectors are used, and we will always hoover up leaving your home in a spotless and tidy condition.


Materials

Materials supplied by Whitfield Plumbing & Heating will be covered by the manufacturer’s warranty.

Boiler Guarantee

All Worcester Bosch Boilers fitted by us come with an extended parts & labour guarantee. Up to 12-year parts & labour for Gas Boilers and up to 7-year parts & labour guarantee for Oil Boilers.


Complaint Procedure

We strive to provide a consistent and second to none service with quality workmanship, however if you feel that we have not upheld these standards please let us know by:

We treat all complaints with a priority and aim to resolve any problem quickly with no exceptions and are always happy to re visit any job completed.

Qualifications – fully qualified and experienced.


Uniforms – All staff wear uniforms with our Whitfield logos.


Vehicle – All staff will arrive at your property in a sign written Whitfield van.


Insurance - All staff carry public liability insurance by law to meet with regulations.

Accreditations and awards

City & Guilds Qualified - Level 2
City & Guilds Qualified - Level 2
City and Guilds
City and Guilds

This trade passed up to 12 Checkatrade vetting checks

Member since October 2014

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  • County court judgement

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Business checks

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  • Company trading history

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  • County court judgement

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