Whitfield Plumbing, Heating & Cooling
Shrewsbury, Shropshire
Checkatrade member since 201410
Customer Reviews
Write a review9.88 /10
Based on 53 reviews over the past 12 months
Quality of work
9.9
Reliability
9.83
Communication
9.89
What customers are saying
AI-generated from customer reviews over last 24 months
Whitfield Plumbing Heating & Cooling receives high praise for their prompt service, professional engineers, and thorough work, with many customers highlighting their clear communication and efficiency. While most experiences are positive, some customers have noted unexpected cost increases or desired more precise time slot bookings.
Was this helpful?
Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.
Reviews (271)
10 Annual service
Posted 3 days ago
Always friendly, reliable and professional - thanksVerified reviewerJob location: SY2- AAnonymous
10 New boiler installation
Posted 5 days ago
Whitfield arranged our new boiler for us - it was an excellent and very professional service. We will use Whitfield again.Verified reviewerJob location: TF1 10 Excellent.
Posted 26 May
Job location: SY6Swift service, excellent team worked hard all day. Immaculate clearing up and removal all materials.10 Droning noise
Posted 19 May
I have used this company twice now and have found them excellent in every way prompt service, excellent work ethics explained everything to us . They have lovely staff that are a pleasure to have in your home . So pleased with their service will highly recommend them .Verified reviewerJob location: SY4- AAnonymous
10 Yearly boiler service
Posted 10 May
Engineer on time. Identified themselves and explained all the way through the work they were going to carry out. Polite throughout.Verified reviewerJob location: SY2 10 Deserve their excellent reviews - here’s another.
Posted 06 May
Whitfields serviced an aged boiler, that others had refused to look at and deemed it safe and sound, with some life in it yet. They diagnosed another associated issue and returned promptly to resolve this. They were patient and thoughtful about answering questions and took care to clean up well after themselves. I wouldn’t hesitate to recommend this company, given my experience thus far and I will use them again myself.Verified reviewerJob location: SY1
Photos
Company Info
Owner
Mr George Whitfield
Ltd Company
11 years on Checkatrade
VAT Registered
No
Boilers, Gas, Oil, LPG, Plumbing, Underfloor Heating, Heat Pumps & Air Conditioning
"Shropshire's Most Reputable Plumbers with the Fastest Response Time"
Established in 2013, Whitfield Plumbing, Heating & Cooling is a family run business based on Battlefield Enterprise Park, Shrewsbury. We have been offering a friendly and reliable service covering the whole of Shropshire for over 10 years.
We pride ourselves on great customer service and always aim for 100% customer satisfaction. Every job is treated as if it was in our own home and we wouldn't want our customers to expect anything less from us.
Call Whitfield Plumbing, Heating & Cooling for FREE Advice or a FREE Quotation.
-Local Family Run Shropshire Business
-Checkatrade Member For 11 Years
-Boiler Installation with 12 Year Parts & Labour Guarantee (0% Finance Available
-Same Day Boiler Repairs
-Boiler Servicing
-Hot Water Cylinder Installation, Servicing & Repairs
-Underfloor Heating Servicing, Repairs & Installation
-Heat Pump Installation, Servicing & Repairs
-Air Conditioning Servicing, Repairs & Installation
-Power Flushing Central Heating with Magna-Clean Technology
-Magnetic Filter Installation & Servicing
-24 Hour Emergency Call Out (Including Weekends & Bank Holidays)
-General Plumbing Jobs, Maintenance & Repairs
-Landlord & Homeowner Gas Safety Certificates
-Gas Cooker/Hob Installations & Safety Checks
-Gas Fire Servicing & Repairs
-Water Heater Installations, Repairs & Servicing
Payment Methods
· Debit/Credit Card (all engineers carry a card machine)
· Cash
· Bank Transfer
The Whitfield Guarantee
All of our workmanship is covered by a 12-month guarantee against defective or poor workmanship from the date of the work completed.
Guarantee
All of our workmanship is covered by a 12-month guarantee against defective or poor workmanship from the date of the work completed.
Cleanliness & Tidiness
We promise to treat your home as if it was our own. Carpet protectors are used, and we will always hoover up leaving your home in a spotless and tidy condition.
Materials
Materials supplied by Whitfield Plumbing & Heating will be covered by the manufacturer’s warranty.
Boiler Guarantee
All Worcester Bosch Boilers fitted by us come with an extended parts & labour guarantee. Up to 12-year parts & labour for Gas Boilers and up to 7-year parts & labour guarantee for Oil Boilers.
Complaint Procedure
We strive to provide a consistent and second to none service with quality workmanship, however if you feel that we have not upheld these standards please let us know by:
We treat all complaints with a priority and aim to resolve any problem quickly with no exceptions and are always happy to re visit any job completed.
Qualifications – fully qualified and experienced.
Uniforms – All staff wear uniforms with our Whitfield logos.
Vehicle – All staff will arrive at your property in a sign written Whitfield van.
Insurance - All staff carry public liability insurance by law to meet with regulations.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since 2014
Individual checks
Identification
Proof of address
Financial
Qualifications and accreditations
County court judgement
Open source media
Business checks
Customer Reviews
Company trading history
Company duplication
County court judgement
Public Liability Insurance
Director checks