Whitfield Plumbing, Heating & Cooling
Shrewsbury, Shropshire
Checkatrade member since October 201410
Customer Reviews
Write a review9.89 /10
Based on 49 reviews over the past 12 months
Quality of work
9.91
Reliability
9.83
Communication
9.91
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this company for its professional, reliable, and efficient service, highlighting clear communication and tidy workmanship. A small number of reviews mention unexpected costs or a lack of flexibility with appointment times.
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Reviews (274)
10 Heating system upgrade
Posted 3 days ago
Gave me the quote on the Tuesday and i had three gas engineers at my house on the Thursday, new boiler fitted, system flushed out and thirteen new thermostats to replace old ones, very clean, tidy and professional workforce considering that the new boiler was totally different fitting wise from the old one, highly recommend 👍Verified reviewerJob location: TF910 Efficient, reliable, good quality work!
Posted 1 week ago
Very impressed with the whole process, smooth from start to finish. Great communication from George throughout, everything happened exactly as planned, and the lads that came were well-presented, friendly and worked together in an organised and efficient manner. Great service, great people - highly recommend!Verified reviewerJob location: SY210 Fast Installation of new boiler
Posted 19 June
Whitfield Plumbing & Heating are by far the best company I have come across in the plumbing / heating industry. I’ve had years of disappointing experiences with plumbers not turning up, and poor workmanship etc etc. I contacted George to quote for a new oil boiler. He quoted for the job within an hour and because they have boilers in stock they managed to fit it the following day, as we were slightly desperate. They are very professional and well run company. Highly recommended.Verified reviewerJob location: TF910 Annual service
Posted 12 June
Always friendly, reliable and professional - thanksVerified reviewerJob location: SY210 New boiler installation
Posted 10 June
Whitfield arranged our new boiler for us - it was an excellent and very professional service. We will use Whitfield again.Verified reviewerJob location: TF110 Excellent.
Posted 26 May
Job location: SY6Swift service, excellent team worked hard all day. Immaculate clearing up and removal all materials.
Photos
Company Info
Owner
Mr George Whitfield
Ltd Company
11 years on Checkatrade
VAT Registered
No
Boilers, Gas, Oil, LPG, Plumbing, Underfloor Heating, Heat Pumps & Air Conditioning
"Shropshire's Most Reputable Plumbers with the Fastest Response Time"
Established in 2013, Whitfield Plumbing, Heating & Cooling is a family run business based on Battlefield Enterprise Park, Shrewsbury. We have been offering a friendly and reliable service covering the whole of Shropshire for over 10 years.
We pride ourselves on great customer service and always aim for 100% customer satisfaction. Every job is treated as if it was in our own home and we wouldn't want our customers to expect anything less from us.
Call Whitfield Plumbing, Heating & Cooling for FREE Advice or a FREE Quotation.
-Local Family Run Shropshire Business
-Checkatrade Member For 11 Years
-Boiler Installation with 12 Year Parts & Labour Guarantee (0% Finance Available
-Same Day Boiler Repairs
-Boiler Servicing
-Hot Water Cylinder Installation, Servicing & Repairs
-Underfloor Heating Servicing, Repairs & Installation
-Heat Pump Installation, Servicing & Repairs
-Air Conditioning Servicing, Repairs & Installation
-Power Flushing Central Heating with Magna-Clean Technology
-Magnetic Filter Installation & Servicing
-24 Hour Emergency Call Out (Including Weekends & Bank Holidays)
-General Plumbing Jobs, Maintenance & Repairs
-Landlord & Homeowner Gas Safety Certificates
-Gas Cooker/Hob Installations & Safety Checks
-Gas Fire Servicing & Repairs
-Water Heater Installations, Repairs & Servicing
Payment Methods
· Debit/Credit Card (all engineers carry a card machine)
· Cash
· Bank Transfer
The Whitfield Guarantee
All of our workmanship is covered by a 12-month guarantee against defective or poor workmanship from the date of the work completed.
Guarantee
All of our workmanship is covered by a 12-month guarantee against defective or poor workmanship from the date of the work completed.
Cleanliness & Tidiness
We promise to treat your home as if it was our own. Carpet protectors are used, and we will always hoover up leaving your home in a spotless and tidy condition.
Materials
Materials supplied by Whitfield Plumbing & Heating will be covered by the manufacturer’s warranty.
Boiler Guarantee
All Worcester Bosch Boilers fitted by us come with an extended parts & labour guarantee. Up to 12-year parts & labour for Gas Boilers and up to 7-year parts & labour guarantee for Oil Boilers.
Complaint Procedure
We strive to provide a consistent and second to none service with quality workmanship, however if you feel that we have not upheld these standards please let us know by:
We treat all complaints with a priority and aim to resolve any problem quickly with no exceptions and are always happy to re visit any job completed.
Qualifications – fully qualified and experienced.
Uniforms – All staff wear uniforms with our Whitfield logos.
Vehicle – All staff will arrive at your property in a sign written Whitfield van.
Insurance - All staff carry public liability insurance by law to meet with regulations.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since 2014
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