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Whitfield Plumbing, Heating & Cooling

9.92/10

Shrewsbury, Shropshire

Checkatrade member since October 2014
10

Services

  • Air Conditioning Installation
  • Air Conditioning Repair
  • Air Conditioning Servicing
  • Emergency Air Conditioning Service

Customer Reviews

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9.92 /10

Based on 45 reviews over the past 12 months

Quality of work

9.93

Reliability

9.89

Communication

9.93

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this company for its professional, prompt, and reliable service. The team is frequently described as knowledgeable, polite, and tidy, with reviewers highlighting the excellent communication and high standard of work.

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Reviews (296)

  • 10

    Excellent service

    Posted 1 day ago

    Very helpful staff, efficient service. Came out to diagnose and assess problem with hot water and returned to carry out work. Great communication at all times. Very tidy workers and pleasant staff would highly recommend company.
    Verified reviewer
    Job location: SY3
  • 10

    Excellent and reliable company.

    Posted 11 December

    Excellent and reliable service from this company. The engineers were knowledgeable and thorough in the repairs undertaken to ensure our immersion worked well and was safe. Would not hesitate to use this company again should the need ever arise.
    Verified reviewer
    Job location: SY7
  • 10

    Professional, efficient and excellent service

    Posted 06 December

    I rang Whitfield Plumbing because I had a leaking hot water cylinder. They were out very quickly to make it safe and returned the next day to replace the cylinder. Throughout, all the team were reassuring and professional and did an excellent job.
    Verified reviewer
    Job location: SY5
  • 10

    Efficient and friendly service

    Posted 30 November

    Excellent service and technical knowledge of our underfloor heating system. Jove carried out a thorough service in a very efficient, helpful and polite manner. We have recommended Whitfield Plumbing and Heating to a number of friends.
    Verified reviewer
    Job location: SY3
  • 10

    Great service

    Posted 24 November

    Great company to deal with Prompt service would highly recommend
    Verified reviewer
    Job location: ST18
  • 10

    Fast, efficient and professional.

    Posted 23 November

    Polite, efficient, hard working, good communications and very professional. Could not have asked for a better performance.
    Job location: WV17

Photos

Company Info

Owner

Mr George Whitfield

Ltd Company

11 years on Checkatrade

VAT Registered

No

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

Boilers, Gas, Oil, LPG, Plumbing, Underfloor Heating, Heat Pumps & Air Conditioning


"Shropshire's Most Reputable Plumbers with the Fastest Response Time"


Established in 2013, Whitfield Plumbing, Heating & Cooling is a family run business based on Battlefield Enterprise Park, Shrewsbury. We have been offering a friendly and reliable service covering the whole of Shropshire for over 10 years.


We pride ourselves on great customer service and always aim for 100% customer satisfaction. Every job is treated as if it was in our own home and we wouldn't want our customers to expect anything less from us.


Call Whitfield Plumbing, Heating & Cooling for FREE Advice or a FREE Quotation.


-Local Family Run Shropshire Business

-Checkatrade Member For 11 Years

-Boiler Installation with 12 Year Parts & Labour Guarantee (0% Finance Available

-Same Day Boiler Repairs

-Boiler Servicing

-Hot Water Cylinder Installation, Servicing & Repairs

-Underfloor Heating Servicing, Repairs & Installation

-Heat Pump Installation, Servicing & Repairs

-Air Conditioning Servicing, Repairs & Installation

-Power Flushing Central Heating with Magna-Clean Technology

-Magnetic Filter Installation & Servicing

-24 Hour Emergency Call Out (Including Weekends & Bank Holidays)

-General Plumbing Jobs, Maintenance & Repairs

-Landlord & Homeowner Gas Safety Certificates

-Gas Cooker/Hob Installations & Safety Checks

-Gas Fire Servicing & Repairs

-Water Heater Installations, Repairs & Servicing


Payment Methods


· Debit/Credit Card (all engineers carry a card machine)

· Cash

· Bank Transfer


The Whitfield Guarantee

All of our workmanship is covered by a 12-month guarantee against defective or poor workmanship from the date of the work completed.


Guarantee

All of our workmanship is covered by a 12-month guarantee against defective or poor workmanship from the date of the work completed.

Cleanliness & Tidiness

We promise to treat your home as if it was our own. Carpet protectors are used, and we will always hoover up leaving your home in a spotless and tidy condition.


Materials

Materials supplied by Whitfield Plumbing & Heating will be covered by the manufacturer’s warranty.

Boiler Guarantee

All Worcester Bosch Boilers fitted by us come with an extended parts & labour guarantee. Up to 12-year parts & labour for Gas Boilers and up to 7-year parts & labour guarantee for Oil Boilers.


Complaint Procedure

We strive to provide a consistent and second to none service with quality workmanship, however if you feel that we have not upheld these standards please let us know by:

We treat all complaints with a priority and aim to resolve any problem quickly with no exceptions and are always happy to re visit any job completed.

Qualifications – fully qualified and experienced.


Uniforms – All staff wear uniforms with our Whitfield logos.


Vehicle – All staff will arrive at your property in a sign written Whitfield van.


Insurance - All staff carry public liability insurance by law to meet with regulations.

Accreditations and awards

City & Guilds Qualified - Level 2
City & Guilds Qualified - Level 2
City and Guilds
City and Guilds

This trade passed up to 12 Checkatrade vetting checks

Member since October 2014

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  • County court judgement

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Business checks

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  • Company trading history

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  • County court judgement

  • Enhanced business check

  • Director checks

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