Reviews

  • Steve P
    10

    Fitted new boiler part.

    Posted 1 day ago

    Returned from holiday to find water dripping from ceiling below boiler. investigation found leaking secondary expansion vessel on our Potterton combi boiler. Spoke to West Sussex Plumbing at around 10am and they located the part needed and were round to replace the part and stop the leak by 11am, job finished by around 12noon. Can't ask better than that! Adrian (along with Lucca) did a great job and helpfully explained what he was doing as he went along.
    Verified reviewer
    Job location: RH12
  • 10

    Great service and customer experience.

    Posted 08 January

    Adrian replaced our old boiler in the loft today, and we are really pleased with the whole experience. He made sure everything was running smoothly and took the time to explain how the new control panel works. He left the area clean and tidy and was extremely polite and friendly throughout. We would definitely recommend him — excellent service and great value for money.
    Verified reviewer
    Job location: RH13
  • Justina P
    10

    Installing combi boiler to replace old system and removing old water tank, extending outside flue

    Posted 19 September 2025

    Very happy with West Sussex Plumbing & Heating. Matt gave a clear and thorough quotation, and Adrian did an excellent job over 3 days. He worked hard, kept me informed, and solved issues quickly. The team showed real care with my home, removing shoes and using floor protection. Professional yet personal service – not corporate – and I’ll definitely use them again. Thanks Adrian for all your hard work!
    Verified reviewer
    Job location: BN5
  • 10

    Fix shower thermostatic controls

    Posted 16 June 2025

    We had Izzy round to replace some thermostatic cartridges in 2 showers today. Unfortunately the supplier had listed the wrong parts on their site, however Izzy was able to restore one of the originals to working order (regrettably the 2nd was beyond repair). As a number of reviewers here and on Google Reviews have already said, colleagues from West Sussex Plumbing are incredibly professional, knowledgeable and reliable. Communication was excellent and I really felt that Izzy was determined to do all he could to sort things for us. Genuinely impressed with the service and competitive pricing!
    Verified reviewer
    Job location: RH12
  • 10

    Installation of new cooker and taking the old one away.

    Posted 16 June 2025

    Adrian was amazing he came and uninstalled my old cooker and installed a new one. He was punctual, polite, he then took my old cooker away with him. Thank you very much. Will definetly be using this company again and highly recommend.
    Verified reviewer
    Job location: RH19
  • 10

    Boiler service

    Posted 04 June 2025

    Diligent and knowledgeable engineer, happy with level of detail in their service report. Would happily use this company again for other work.
    Verified reviewer
    Job location: RH13