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Westflow Ltd

9.98/10

SURBITON

Checkatrade member since February 2016
10

Services

  • Gas Boiler Installation
  • Gas Central Heating Installation
  • Gas Safety Checks - CP12
  • Gas Cooker Installation
  • Air Source Heat Pump Installation - ASHP
  • Gas Boiler Servicing / Repair
  • Smart Thermostats
  • Emergency Central Heating Repair
  • Gas Central Heating Servicing / Repair

Customer Reviews

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9.98 /10

Based on 30 reviews over the past 12 months

Quality of work

10

Reliability

9.93

Communication

10

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this company for its professionalism, excellent communication, and reliability. The engineers are frequently described as punctual, friendly, and tidy, completing work efficiently and to a high standard.

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Reviews (383)

  • 10

    Professional Plumbing and Heating Company.

    Posted 5 days ago

    Our boiler packed up so obviously we were left without hot water and gas central heating. It was suspected that it was due to low boiler pressure. We were sent one of Westflow's engineers, a very pleasant and obliging young man, Joe, who discovered that a hose was leaking from multiple points, causing water loss. Joe diligently repaired and capped the hose and ensured the boiler was working properly before leaving. I can't fault this company who I have dealt with previously and will have no hesitation in using them again. Highly recommend Westflow.
    Verified reviewer
    Job location: KT17
  • 10

    Very pleased

    Posted 12 January

    Excellent work and good value. An unforeseen problem meant that the work took longer than expected but still only charged the original quotation price.
    Verified reviewer
    Job location: SW20
  • 10

    Boiler fitting and maintenance

    Posted 30 December 2025

    We have found Westflow to be a great company to use, having now had several boiler and heating jobs completed by them. We have found the team highly professional; communication is great and the work carried out in a tidy and conscientious manner. We would highly recommend Westflow and will certainly request their services as and when needed in future.
    Verified reviewer
    Job location: KT5
  • 10

    How to give a top class service.

    Posted 15 December 2025

    My Worcester Bosch boiler needed a strip down service and as my usual engineer has just retired, I looked on line and Westflow were on of the recommended companies by Bosch. I telephoned and spoke to an actual person not a bot. Darren was extremely efficient in arranging an engineer to come with updates. All work efficiently carried out as arranged. It is not often that I go back to a company and make a point in praising them for being so efficient but Westflow are a prime example of how to handle a customer with top class performance and told them so. I have no hesitation in recommending them
    Verified reviewer
    Job location: KT6
  • 10

    Great Westflow Service

    Posted 13 December 2025

    The Westflow engineer arrived on time and completed the service on my boiler. It was a very smooth operation conducted in a friendly manner.
    Verified reviewer
    Job location: KT19
  • 10

    Replacement of a gas boiler, hot water cylinder and removal of a filler and expansion tank

    Posted 08 December 2025

    I contacted Westflow Ltd to replace a gas system boiler & hot water cylinder after finding them on the Worcester Bosch website as accredited installers. Throughout the entire process from making initial contact until the work was completed, Barnaby and his team were polite, friendly, professional, knowledgeable, flexible and efficient. I appreciated Barnaby's site visit once the quote had been agreed as it provided an opportunity to walk thru the intended solution and fine-tune some details regarding the work required. Westflow Ltd are now my go to company for all things heating and plumbing.
    Verified reviewer
    Job location: KT2

Photos

Company Info

Owner

Mr Barnaby West

Ltd Company

10 years on Checkatrade

VAT Registered

Yes: 272591879

Domestic WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

Barnaby West, with more than 20 years' experience in the plumbing and heating industry, founded Westflow. We are specialist heating engineers in Surbiton, Surrey who provide boiler, heating, gas safe certification and plumbing services. Westflow provide excellent personal service in all aspects of plumbing and heating at competitive prices. We are fully insured up to £5,000,000 and covered for all the work we carry out. We can offer up to 12-years guarantee on Worcester Bosch Boilers.

  • Home Heating Services
  • Boiler and unvented cylinder services
  • Boiler Installation & Repair
  • Gas Safe Certification
  • Free quotation & Interest Free credit available


Do you have a fault with your boiler, heating system or a plumbing issue? Time for a new heating system?

Westflow heating engineers will guide you in vastly improving efficiency for your home, fix any problems and keep your property gas safe.

We will help you to get great value and explain the lifetime financial and environmental value of a new heating system.

Great service from experienced and qualified engineers, check our feedback.


Our extensive range of services include.


  • Boiler Installations
  • Boiler Servicing
  • Boiler Repairs
  • Under floor heating
  • Radiators
  • General Plumbing
  • Power Flushing
  • Plumbing Repairs

Experienced, reliable, and trustworthy tradesman fully insured

*EMERGENCY 24 HOUR CALL OUTS*

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since February 2016

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  • Qualifications and accreditations

  • County court judgement

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  • County court judgement

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