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Viking Heating

Name: Viking Heating
Address: Tunbridge Wells, Kent
Telephone: 01224 002646
Rating: 9

9.31/10

Tunbridge Wells, Kent

Checkatrade member since June 2023

Customer Reviews

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9.31 /10

Based on 12 reviews over the past 12 months

Quality of work

9.27

Reliability

9.45

Communication

What customers are saying

AI-generated from customer reviews over last 24 months

Viking Heating receives high praise for their excellent and efficient service, with customers frequently highlighting Matthew's professionalism, knowledge, and clear communication; the tracker for arrival times and tidy work are also appreciated. However, a few customers have reported issues with responsiveness and call-out fees for repeat issues.

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Reviews (75)

10
Gas boiler repair
Posted 19 March
Matt did an excellent job and explained what was happening.
Verified reviewer
Job location: TN4
10
Boiler service and LGSR
Posted 15 February
Very good service. Thank you.
Verified reviewer
Job location: TN1
10
Heat Pump
Posted 10 February
Great job. Very attentive and went over and above to find a solution.
Verified reviewer
Job location: RH8
10
Old Leaky Taps
Posted 06 December 2024
Very easy to book, everyone I spoke to on the phone were really friendly and helpful. Sam came over on time, the nicest and very knowledgeable guy. Will definitely use again for any more plumbing issues, thanks!
Verified reviewer
Job location: TN10
10
Plumbing - Water filter fitting
Posted 05 December 2024
Arrived on time. Very courteous. Tidy and professional job. Very helpful regarding other potential plumbing/servicing jobs
Verified reviewer
Job location: TN13
5
Resolve issues with central heating
Posted 29 November 2024
Be very careful with this firm. They completed some work for me and within 2 weeks the issue was back again. They did not respond and after chasing said they will not come out again without an additional £116 call out fee. No guarantee of workmanship. Also, on another issue, they advertise a free quote, however they charged the call out fee to establish in 2 mins that my shower pump was beyond repair - then came back and fitted a new one at market rate with no consideration for the wasted initial call out. Hide behind terms and conditions with zero consideration of customer impact or value.
Verified reviewer
Job location: TN11

Photos

+51

Company Info

Owner

Mr Matthew Dalton

Sole Trader

2 years on Checkatrade

VAT Registered

Yes: 438107012

Domestic WorkFree EstimatesCards Accepted24 Hour Call-out

At Viking Heating we are a husband and wife team with over 8 years of experience. We are based in Tunbridge Wells, and cover a 20 mile radius. As a family run company, we understand how important it is to get a personal level of service with high quality results.

Services we offer:

Gas, Oil and LPG appliance servicing, installation and repairs
Central heating installation and upgrades
Smart thermostats and boiler controls
Emergency call-outs
General plumbing maintenance
Landlord safety certificates
And much more....

Why choose us?

Supporting female trades #womenintrades
You will get to speak to one of the business owners
Gas safe registered
Oftec Registered
Water regulations trained (WRAS)
Unvented hot water specialists
Enhanced DBS checked for your peace of mind
Fully insured and City and Guilds Qualified
Transparent pricing
We could go on...

Rest assured, when you call us at Viking Heating, you will be getting a 5* service at a competitive price. Our mission is to deliver excellence. And we achieve it! See for yourself and call us today!