Vickery Water Softeners Ltd
FAREHAM
Checkatrade member since June 201410
Services
- Emergency Household Water Treatment Service
- Purifiers
- Water Filters
- Water Softeners
Customer Reviews
Write a review9.93 /10
Based on 94 reviews over the past 12 months
Quality of work
9.9
Reliability
9.94
Communication
9.94
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this family business for their professionalism, excellent communication, and friendly service. The team is highly recommended for their high-quality, neat installations and tidy work from start to finish.
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Reviews (901)
10 EXCHANGED WATER SOFTNER OLD TO NEW
Posted 12 June
FIRST CLASS SERVICE AND COST, WENT ABOVE AND BEYOND FITTED NEW VALVES AND PIPES, AND STOP COCK WITHOUT ME ASKING, ALL PART OF THE SERVICE MATT SAID.Verified reviewerJob location: SO5310 Highly recommend !
Posted 12 June
From my initial contact with Matt and Lindsey at Vickery Water Softeners the experience has been first class.They were quick to respond and gave expert advice on reviewing the location of our new softener. I chose them because they are a family run business who clearly care about the customer experience and their communication and professionalism demonstrated this.The new pipework is extremely neat and the location of the water softener well thought out to maximise space under our sink. Matt ensured all areas were protected during the work and in short the attention to detail was excellent.Verified reviewerJob location: PO710 Outstanding service
Posted 11 June
Outstanding service! When I found the power is off, I called Lindsey who provided prompt support. Later Dan came and professionally replaced the transmitter. Power was restored immediately, and everything was back up and running in no time. Thank you so much for the prompt, professional, and efficient support. It’s refreshing to receive such excellent customer service. I would highly recommend this company and the team to anyone needing professional, reliable and responsive assistance.Verified reviewerJob location: PO1510 A First Rate, reliable and trusted, local family business.
Posted 03 June
Job location: SO31A well respected and trusted, independent local family business. Widespread recommendation right across social media, also from local businesses and other people we know. Customer care and after sales are exemplary, extending to years after installation. We had our 12 year old water softener replaced with a new model. Very good communication and advice, followed by efficient and tidy work during the actual installation. Highly recommended.- CCraig T
10 Professional Company
Posted 23 May
What can I say this company was a pleasure to deal with. From great communication to a high spec install from Dan. It is nice to know that there are still companies that have high standards. Please keep up the good work, dont change.Verified reviewerJob location: SO16 10 Excellent
Posted 22 May
Excellent service- prompt, efficient and friendly from people who know what they are doing. I’d have no hesitation in recommending these guys.Verified reviewerJob location: SO51
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Company Info
Owner
Mr Matt Vickery
Ltd Company
12 years on Checkatrade
VAT Registered
Yes: 127937682
The Vickery family business
We are a small, independent, local family business that believes in the benefits of quality soft water. We want to help improve your family’s health and lifestyle too.
With 25 years experience in the water industry, we, Matt and Lindsey Vickery, pride ourselves on the quality of our work and products, our honest approach to customer service and offering every customer that ‘personal’ touch.
Based in Hampshire, UK
We are based in Fareham and cover the whole of South Hampshire, from the New Forest to Southampton to Portsmouth.
All homes across the south of England suffer from hard water. Over years, chalk and limescale build up in water pipes and appliances, so much so they can stop working. More than this, drinking hard water is shown to be bad for the body. We wanted the best for our children and so invested in a water softener. Now we provide water softener installation services to families and businesses across Hampshire so they too can enjoy the benefits.
Our skilled professional engineers provide you with quality, trustworthy advice based on our many years of water softener installations and water softener servicing across Hampshire.
Benefits of a Water Softener:
- Save Time - because soft water leaves fewer residues than hard water, you’ll need less time for cleaning
- Save Money - which means using fewer soap and cleaning products. Better for your budget, better for our planet.
- Improve Life - of your appliances. Not just washing machines can live longer – kettles, showers, hot water systems…
- Improve Health - softened water reduces impact of skin issues such as eczema and psoriasis.
Vickery Water Softeners provides quality soft water that gets rid of limescale, so that your family’s health improves and your appliances last longer.
Our family business’s aim is always to provide impartial, trustworthy expertise and a personal, professional service that treats all customers the way that we wish to be treated.
- Water Softener Installation - We supply and install water softeners across Hampshire.
- Water Softener Salt - We deliver block, mini-curved and tablet salt for water softeners across Hampshire, UK.
- Quooker Boiling Taps - We supply and install Quooker Boiling Taps.
What Vickery Water Softeners can do for you
- Initial Advice - Many people value and trust our expert insight on water softeners. We are happy to discuss how water softeners can help you and your family.
- Survey - Prior to installing, we survey your property to ensure that you get the right product. This assesses the water quality, usage and pressure, and the plumbing system, flow-rate and installation possibilities.
- Quote - We then advise on the most suitable water softener system for your family and give an exact quote with no hidden extras.
- Your Choice! - We give you all the information you need, answer your questions, and then the choice is yours.
We guarantee there will be no hard sell!
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since June 2014
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