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Vickery Water Softeners Ltd

9.95/10

FAREHAM

Checkatrade member since June 2014
10

Services

  • Emergency Household Water Treatment Service
  • Purifiers
  • Water Filters
  • Water Softeners

Customer Reviews

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9.95 /10

Based on 69 reviews over the past 12 months

Quality of work

9.94

Reliability

9.96

Communication

9.96

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this company for its professionalism, excellent communication, and high standard of workmanship. The team is frequently described as friendly, punctual, and tidy, providing helpful and honest advice without any sales pressure.

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Reviews (848)

  • 10

    Total satisfaction

    Posted 1 day ago

    We were moving into a new build and wanted to install a water softener from the outset. Both Matt & Lindsey guided us through the whole process providing excellent advice on the type & size of water softener that would best suit our needs. The work was carried out to a really high standard with the softener installed in a cupboard under the sink in the utility room. I would 100% recommend this company. They could not have been more helpful and we are delighted with the work that was done. As a result we have exactly what we wanted exactly where we wanted it.
    Verified reviewer
    Job location: SO22
  • 10

    A very happy customer

    Posted 2 days ago

    I was very impressed with Vickery Water Softeners and recommend them without hesitation based on their communication and quality of work. I received a precise arrival time update on the day of installation, which I greatly appreciated. The work itself was completed to a high standard, and it was clear that they took pride in delivering a great service.
    Verified reviewer
    Job location: SO22
  • 10

    Replacement of water softerning system

    Posted 1 week ago

    Vickery were brilliant from the start where a survey was done with propsoed solution to scheduling the work to suit my availability and finally getting the work done. Excellent service. The fitter came on time, explained the work schedule and also laied protective floor covering to minimise any mess whilst work was being carried out. Great service and I have recomended them to friends who were equally impressed.
    Verified reviewer
    Job location: PO15
  • 10

    Small company giving a personal service

    Posted 10 December

    We have had our water softener replaced with a new more up to date ore efficient model. The work was carried out efficiently and courteously and we are very pleased with the outcome.
    Verified reviewer
    Job location: GU31
  • 10

    Thorough and prompt service from Vickery

    Posted 01 December

    Thorough and prompt service from Vickery installing a new water softener. Can recommend without hesitation!
    Verified reviewer
    Job location: SO22
  • Adriana B
    10

    Installing water softener and Quooker tap

    Posted 26 November

    We were very impressed with Vickery Water Softeners. Matt explained all the different options in detail and gave us lots of advice. We were given time to make our decision with no pressure. Dan installed the softener and Quooker tap and was very professional and again took the time to explain how everything worked. We were very well communicated with at all times. We wouldn’t hesitate to recommend Vickery Water Softeners.
    Job location: GU34

Photos

Company Info

Owner

Mr Matt Vickery

Ltd Company

11 years on Checkatrade

VAT Registered

Yes: 127937682

Domestic WorkFree EstimatesCards AcceptedInsurance Work Undertaken

The Vickery family business

We are a small, independent, local family business that believes in the benefits of quality soft water. We want to help improve your family’s health and lifestyle too.

With 25 years experience in the water industry, we, Matt and Lindsey Vickery, pride ourselves on the quality of our work and products, our honest approach to customer service and offering every customer that ‘personal’ touch.

Based in Hampshire, UK

We are based in Fareham and cover the whole of South Hampshire, from the New Forest to Southampton to Portsmouth.


All homes across the south of England suffer from hard water. Over years, chalk and limescale build up in water pipes and appliances, so much so they can stop working. More than this, drinking hard water is shown to be bad for the body. We wanted the best for our children and so invested in a water softener. Now we provide water softener installation services to families and businesses across Hampshire so they too can enjoy the benefits.

Our skilled professional engineers provide you with quality, trustworthy advice based on our many years of water softener installations and water softener servicing across Hampshire.

Benefits of a Water Softener:

  • Save Time - because soft water leaves fewer residues than hard water, you’ll need less time for cleaning
  • Save Money - which means using fewer soap and cleaning products. Better for your budget, better for our planet.
  • Improve Life - of your appliances. Not just washing machines can live longer – kettles, showers, hot water systems…
  • Improve Health - softened water reduces impact of skin issues such as eczema and psoriasis.

Vickery Water Softeners provides quality soft water that gets rid of limescale, so that your family’s health improves and your appliances last longer.

Our family business’s aim is always to provide impartial, trustworthy expertise and a personal, professional service that treats all customers the way that we wish to be treated.

  • Water Softener Installation - We supply and install water softeners across Hampshire.
  • Water Softener Salt - We deliver block, mini-curved and tablet salt for water softeners across Hampshire, UK.
  • Quooker Boiling Taps - We supply and install Quooker Boiling Taps.

What Vickery Water Softeners can do for you

  1. Initial Advice - Many people value and trust our expert insight on water softeners. We are happy to discuss how water softeners can help you and your family.
  2. Survey - Prior to installing, we survey your property to ensure that you get the right product. This assesses the water quality, usage and pressure, and the plumbing system, flow-rate and installation possibilities.
  3. Quote - We then advise on the most suitable water softener system for your family and give an exact quote with no hidden extras.
  4. Your Choice! - We give you all the information you need, answer your questions, and then the choice is yours.

We guarantee there will be no hard sell!


Accreditations and awards

City and Guilds
City and Guilds

This trade passed up to 12 Checkatrade vetting checks

Member since June 2014

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