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Usmans Repairs

9.78/10

Staines

Checkatrade member since April 2025

Accepts Checkatrade Pay

We guarantee the work for up to £1,000 for 12 months. T&Cs apply

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Services

Dishwasher Repair
Electric Oven / Cooker Repair
Emergency Appliance Services / Repair Service
Tumble Dryer Repair
Washing Machine Repair

Customer Reviews

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9.78 /10

Based on 152 reviews over the past 12 months

Quality of work

9.82

Reliability

9.74

Communication

9.78

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this tradesperson for their quick, professional, and friendly service, often highlighting their ability to diagnose and fix problems efficiently. They are also frequently commended for their excellent communication and fair, transparent pricing.

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Reviews (168)

J
Jean A
9.33
Lock on washing machine not locking
Posted 06 August
Usman responded quickly and had ideas what could be wrong. Came the following afternoon and it was quickly fixed as he was knowledgeable. Highly recommend this polite gentleman.
Verified reviewer
Job location: RG12
10
Good quality delivery
Posted 27 July
Very prompt delivery and a nice and able guy. Very presentable snd very happy to recommend hip. Carried out 2 different profects for me.
Verified reviewer
Job location: RG40
A
Anne-Marie W
9.67
Great guy
Posted 25 July
Not the easiest of jobs, but he stuck with it - smiling throughout - and finally got it done.......and on a Saturday too!
Verified reviewer
Job location: RG40
H
Hannah S
10
Put my washing machine back together after I tried to fix it myself 😅
Posted 24 July
It was amazing. I posted the job, requested a quote from him. He called me within five minutes. He was at my flat during rush-hour Friday traffic, the job from requesting to completion was done in just over an hour. He gave me such a fair amazing price for the work done, compared to other businesses I’ve worked in the past with whose callout fee started £120 minimum, before the work is even done. Fantastic communication, no faffing around. I will be recommending him to neighbours. If I need anything in the future, I will be getting in touch with him directly.
Verified reviewer
Job location: UB2
B
Brendan B
0.67
Disatisfied - poor communication.
Posted 16 July
Our cooker went wrong, and a guy from Usmans arrived. He spent maybe 30 minutes at our place, and diagnosed the fault as a failed oven thermostat. He said he would try to get a spare. But then I got no further information, and ended up texting for information three times over five days. I was told the spares organisation was unable to trace a part. Well, that's fair enough, but I shouldn't have to chase. Then I have been billed the full amount - £129, for failing to fix the problem. So I can't recommend Usmans.
Job location: TW10
K
Keith S
10
Dishwasher repair
Posted 15 July
Outstanding! Usman’s communication from first contact to onsite visit has been first class. He’s a polite young man, gave honest assessment and extremely helpful explaining the issue. Would highly recommend.
Verified reviewer
Job location: KT17