Ultraheat Plumbing And Heating Services Ltd

Reviews (537)

• 10

  Great experience highly recommend

  Posted 27 January

  Had a great experience with Ultraheat who fixed our valve when we were without hot water. Richard was very friendly and fixed the valve swiftly. The company were also very communicative and booking was hassle-free. Would recommend.
  Job location: BH23
• 1.67

  So much for emergency plumbers

  Posted 02 January

  Had Ultraheat service my boiler in mid December. Heating and hot water went off on Saturday 27thg Dec. Rang emergency no - did expect a reply on Sunday. Nothing. Rang office first thing Monday morning, all lines busy, left a message, as it was stated they would return my call. It is now Friday 2nd Jan. I have not heard anything. As they state that they are emergency plumbers I am les than impressed. Needless to say I will not be using them again.
  Verified reviewer
  Job location: BH22

  Response from Ultraheat Plumbing And Heating Services Ltd

  Over Christmas we aim to help everyone that calls us out of hours, but there are days when the office is closed. We try to reply to all messages and texts left for us on the emergency mobile number but we cannot reasonably call back every number that calls without leaving a message. Our call logs note that the customer called the mobile number on Saturday and Sunday 27th/28th December but did not leave a voicemail. Customer states ‘all lines were busy’ in the office on 29/12/2025 but the office was closed. Our voicemail states our intention to reply on our return to work 05/01/26. To be left a review like this and an official complaint about our service was surprising. The customer did not leave a voicemail or send a message to the mobile but instead left it on our closed office line which clearly stated that the office was closed and call backs would happen on our return to work. We hope that potential customers reading this review are not put off, at Ultraheat we take great pride in the service we offer our customers as proven by our fantastic track record and hundreds of positive reviews.

• A
  Amrutpal S
  10

  Happy Customer Review - thanks Ultraheat

  Posted 29 December 2025

  Thanks Baily for providing a fantastic experience in the complicated job of replacing conventional with combi boiler, this required extensive work to relocate boiler. That was just one part but he rightly detected that pluming was quite aged (steel), this sometimes gives rusted water. All in all the overall work included, replacing boiler, upgrading the gas line, drainage, replacing steel, , running gap pipe to kitchen for gas hob and replacing electric shower, replacing control valves. He managed to get as many as people to complete the job in 3 days. 2nd Day there were 6 professional peopl
  Job location: BH8
• 10

  Ultraheat - prompt, friendly and professional. Highly recommended.

  Posted 08 October 2025

  First had to call Ultraheat out to rectify some faults that the previous owners had neglected to tell us about. This was in January and they attended very quickly and sorted the problems for us at a very reasonable rate. Have again used them to service our boiler and once again attended very quickly and did a great job. I am a plumber but not Gas Safe registered and therefore always observe what is being done - I am very impressed with the Ultraheat team and would highly recommend.
  Verified reviewer
  Job location: BH22
• 10

  Reliable

  Posted 03 October 2025

  We have used UltraHeat several times, for having our boiler serviced, plus three new radiators fitted. Each time they have been reliable, professional and on time. Their quality of workmanship is excellent and I would be happy to recommend them to family and friends.
  Job location: BH11
• 10

  Boiler service

  Posted 23 August 2025

  I would highly recommend Ultraheat as they have always provided us with a friendly efficient and professional service.
  Verified reviewer
  Job location: BH22