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Ultra Bathroom Installations Ltd

9.51/10

New Malden

Checkatrade member since March 2020
5

Services

  • Bathroom Designer
  • Bathroom Fitter
  • Disabled Bathrooms / Showers
  • Wet Rooms
  • Bathroom Supplier
  • Bathroom Supply & Fit

Customer Reviews

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9.51 /10

Based on 25 reviews over the past 12 months

Quality of work

9.52

Reliability

9.4

Communication

9.6

What customers are saying

AI-generated from customer reviews over last 24 months

The majority of customers praise this company for their professionalism, high standard of work, and clear communication throughout their projects. However, a small number of reviewers reported issues with post-completion problem solving and communication.

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Reviews (146)

  • Alex N
    10

    Full Bathroom Fitting

    Posted 1 day ago

    EJ was our point of contact and from the first visit it was clear how passionate he was, as well as committed to completing the job to the highest standard. He walked us through the whole process, communicated extremely clearly, and responded to all queries almost immediately. He created 3d renders for us and altered them 3-4 times with no complaint. Artan did the entire fit. he worked from 8am to 5pm each day, solidly. The quality of his work was to the highest standard. They completed the job on time and on budget, with the quote they provided being very competitive. We strongly reccomend.
    Verified reviewer
    Job location: SW12
  • 10

    Professional, Proactive & Highly Recommended Bathroom Renovation

    Posted 2 days ago

    Ultra Bathrooms were excellent from start to finish. Even before we agreed the work, they proactively contacted suppliers to confirm exactly which plumbing supplies and accessories were included in the order, helping avoid any surprises. I was kept informed about what to order and when to ensure everything arrived on time. The quote was clear, detailed, and transparent, with any extras agreed upfront. They fully renovated my en-suite bathroom with great workmanship and attention to detail. Professional, reliable, and highly recommended.
    Verified reviewer
    Job location: SE1
  • 0

    Problematic, stressful – 3 bathrooms and a cloakroom

    Posted 5 days ago

    The job ran Apr–Jun25 and was so problematic that we considered cancelling the contract halfway through. A chipped £700 shower tray was “repaired” with grout and sanded down causing further damage. Ultra only agreed to replace the tray months later. EJ stopped attending site, communicated only via WhatsApp, and has left snags unresolved. Selected for strong Checkatrade reviews and a reassuring sales pitch from EJ didn’t match the reality, the after sales conduct was unprofessional, dismissive, and far below the standard promised. The overall experience was stressful and deeply disappointing.
    Verified reviewer
    Job location: SM7
  • 10

    Highly recommend Ultra Bathrooms!

    Posted 28 January

    EJ and his team were friendly, efficient and professional at all times. From the start, communication was clear and they explained the whole process and took the stress out of everything. Costing was transparent and they helped to source all the necessary items. On the job they worked quickly and neatly, always tidying up after themselves and reporting progress at the end of each day. The quality of the work was excellent, and when they encountered difficulties they were able to provide solutions that were resolved quickly. I am very happy with the end result and would highly recommend them!
    Verified reviewer
    Job location: SW9
  • Ben W
    10

    Experienced fitters, great at identifying and avoiding potential issues!

    Posted 12 January

    EJ performed the initial assessment, and ultimately it was his experience that made me choose to go with ultra over the other fitters. The price was fair, and he identified numerous potential issues, as well as solutions well in advance. He was friendly and flexible, working with me to achieve the best bathroom whilst keeping everything feasible. The filters themselves were great, and when we encountered an issue with uneven joists it was resolved quickly with minimal impact to the completion date. Have already recommended Ultra to a neighbour ☺️
    Verified reviewer
    Job location: SW9
  • 10

    Highly Professional and Reliable Team

    Posted 06 November 2025

    EJ and the team are very professional and efficient. The entire renovation took 12 working days, and I’m really happy with the results — a beautiful bathroom with a powerful shower. The final cost was almost the same as the initial quote, and the materials purchasing process was very transparent. EJ was highly responsive, answered all my questions, and took the time to explain the technical details. I would definitely recommend them to anyone planning a bathroom renovation.
    Verified reviewer
    Job location: NW6

Photos

Company Info

Owner

Michelle O'Neil

Ltd Company

6 years on Checkatrade

VAT Registered

Yes: 343954089

Domestic WorkFree EstimatesInsurance Work Undertaken

Welcome to Ultra Bathroom Installations, we are based in New Malden and have a combined experience of over 30 years in bathroom renovations.


We constantly strive and thrive in building bespoke bathrooms and wet rooms that change the whole look and feel of your home.


We are experts in all fields of bathrooms, plumbers and tiler’s, experienced in joinery along with all aspects of bathroom renovation and also wall and floor tiling.


We provide designer bathrooms without designer prices.


We provide a full bathroom fitting service which includes:


  • en-suite bathrooms
  • wet rooms
  • tiling
  • plumbing


So, everything is taken care of in house by our team of dedicated bathroom fitters, so you can relax knowing your next bathroom is taken care of to a professionally high standard.

This trade passed up to 12 Checkatrade vetting checks

Member since March 2020

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