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UK Water Softeners Limited

9.99/10

Berkshire

Checkatrade member since June 2014
10

Services

  • Water Softeners
  • Water Filters
  • Purifiers

Customer Reviews

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9.99 /10

Based on 50 reviews over the past 12 months

Quality of work

9.98

Reliability

10

Communication

9.98

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this company for its professional, friendly, and efficient service from initial contact to installation and repairs. The engineers are frequently highlighted for their high-quality, tidy workmanship and helpful, honest advice.

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Reviews (674)

  • 10

    Super Water Softener Installer

    Posted 1 week ago

    What a lovely local British company. Our 20 year old water softener was noisy. I made the call for an inspection. The engineer Andrew is such a nice gentlemen. He was very patient when discussing the options on what to do next and gave me the time to make up my mind without hurrying me.. Very conscientious and his work is of such a high standard. Meticulous detail. Took a lot of trouble routing the new pipes. Amazingly our original water softener was supplied by Andrews dad Kevin Goody. This is such a nice local family concern. Deserve our support.
    Verified reviewer
    Job location: GU17
  • 10

    New softener installed

    Posted 24 April

    Our old water softener stopped working and UK Water Softeners provided an excellent service and installation of our new softener. They were able to use the pipework already in place which kept disruption to a minimum. All the staff I have dealt with have been professional, friendly and efficient. I wouldn't hesitate to use them again.
    Verified reviewer
    Job location: GU47
  • 10

    Water softener repair

    Posted 02 April

    Brilliant service from Carl repairing our Water Softener. It’s years old but Carl was able to replace the parts and get it working again. Really great to get reassuring service like this.
    Verified reviewer
    Job location: RG29
  • 10

    Family run business

    Posted 31 March

    Had a new water softener installed by Andy. He was in time asked to take shoes off to come in and completed work in professional manner. Totally cleaned up after. Provided a 5☆ service
    Job location: KT17
  • 10

    Great service

    Posted 30 March

    We contacted them late morning and by midday had been contacted by Carl who came to us within the hour. He explained our options, with no pressure to use the company for any of them. We went for a new water softener and it was fitted by Carl quickly, quietly without any fuss.
    Verified reviewer
    Job location: GU46
  • Malcolm V
    10

    Remove old tap, water heater and filter. Install new water softener, tap and filter.

    Posted 19 March

    Start to finish very good, from initial consultation through to installation. Good communication, knowledgeable people, helpful and efficient. Punctual intaller, very competent and helpful. Top class company.
    Verified reviewer
    Job location: GU51

Photos

Company Info

Owner

Mr Samuel Thomas

Ltd Company

12 years on Checkatrade

VAT Registered

Yes: 426812105

Domestic WorkFree EstimatesCards Accepted

UK Water Softeners is a family run business since 1995

They have over 10,000 customers in Surrey, Hampshire, and Berkshire

UK Water Softeners offer the complete service from no obligation surveys, Installation of your water softener, and aftercare which includes a reliable salt delivery service. Everything UK Water Softeners do is to the highest standard, in workmanship and in parts used to fit your water softener whilst providing the best customer service to their customers which really comes through in their online reviews.

They specialise in Twin cylinder, Non-Electric, Block Salt Water Softeners, like the TwinTec S4, manufactured by Harvey Water Softeners Ltd (established over 40yrs), and the Infinity T4 water softener which is manufactured by Kinetico (established over 50 years). All of their Water Softeners come with 10-year parts and a 2-year labour warranty.

The plumbers are trained and have worked for the manufacturers, with over 30 years of experience installing water softeners. They are considered the best plumbers in their field as well as being very courteous in your home.


Areas covered:

Aldershot, Arborfield, Ash Vale, Andover, Bagshot, Basingstoke, Berkshire, Binfield, Bisley, Bracknell, Jennetts Park, Bracknell, Brookwood, Burgh Heath, Byfleet Camberley, Caversham, Chertsey, Chilworth, Chobham, Church Crookham, Cobham, Cranleigh, Crowthorne, East Horsley, Elstead, Epsom, Ewell, Fairfields, Farnborough, Farnham, Finchampstead, Fleet, Elvetham Heath Fleet, Feltham, Frimley, Frimley Green, Godalming, Greenham, Guildford, Hampshire, Hartley Wintney, Henley, Hook, Kingston, Kingston-upon-Thames, Knaphill, Leatherhead, Lightwater, Liphook, Milford, Newbury, New Haw, Normandy, Old Woking, Owlsmoor, Pirbright, Pyford, Reading, Richmond, Ripley, Sandhurst, Send, Shalford, Shere, Staines-upon-Thames, Sunningdale, Sunninghill, Surbiton, Surrey, Swallowfield, Tadley, Thatcham, Tilehurst, Tolworth, Twickenham, Twyford, Warfield, West Byfleet, Weybridge, Windsor, Woking, Wokingham, Worplesdon, Wraysbury, Yateley.


If you’re outside our area, we will be happy to put you in touch with your local TwinTec dealer or Infinity dealer

Accreditations and awards

United Kingdom Water Treatment Association
United Kingdom Water Treatment Association

This trade passed up to 12 Checkatrade vetting checks

Member since June 2014

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