UK Water Softeners Limited
Berkshire
Checkatrade member since June 201410
Services
- Water Softeners
- Water Filters
- Purifiers
Customer Reviews
Write a review9.97 /10
Based on 52 reviews over the past 12 months
Quality of work
9.96
Reliability
9.98
Communication
9.96
What customers are saying
AI-generated from customer reviews over last 24 months
This business is highly regarded for its professional, efficient, and friendly service, from the initial enquiry through to installation or repair. Customers consistently praise the knowledgeable and tidy engineers for their high-quality work and honest advice.
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Reviews (664)
9.33 Reliable repair.
Posted 1 week ago
The report was dealt with efficiently and the fault dealt with very quickly indeed and in a pleasant and friendly manner.Verified reviewerJob location: GU1210 Replacement Water Softener
Posted 27 January
Very professional and competent Company. This is the first time that I have used this Company, and I would thoroughly recommend it.Verified reviewerJob location: GU1410 Very competent and efficient tradesman.
Posted 07 January
Appliance tested, necessary work detailed and carried out successfully, job completed and all very competently undertaken. Highly recommended.Verified reviewerJob location: GU3410 Water Softener excess salt usage
Posted 12 December 2025
Carl Galvin came to sort out our water softener which was using too much salt. He quickly identified a leaking valve, replaced it and ran a test on the system. Excellent job from a really nice guy, highly recommend.Verified reviewerJob location: RG2210 Excellent company to deal with
Posted 11 December 2025
Excellent service from sales to installation Family business which we've known for 25 years when they installed our first water softener. Clean efficient installation, we're very pleased as we live in such a hard water area.Verified reviewerJob location: KT1910 Great job
Posted 04 December 2025
Competitive price; job done quickly and accurately. Good communication. Excellent value for money. Highly recommend.Verified reviewerJob location: RG41
Photos
Company Info
Owner
Mr Samuel Thomas
Ltd Company
12 years on Checkatrade
VAT Registered
Yes: 426812105
UK Water Softeners is a family run business since 1995
They have over 10,000 customers in Surrey, Hampshire, and Berkshire
UK Water Softeners offer the complete service from no obligation surveys, Installation of your water softener, and aftercare which includes a reliable salt delivery service. Everything UK Water Softeners do is to the highest standard, in workmanship and in parts used to fit your water softener whilst providing the best customer service to their customers which really comes through in their online reviews.
They specialise in Twin cylinder, Non-Electric, Block Salt Water Softeners, like the TwinTec S4, manufactured by Harvey Water Softeners Ltd (established over 40yrs), and the Infinity T4 water softener which is manufactured by Kinetico (established over 50 years). All of their Water Softeners come with 10-year parts and a 2-year labour warranty.
The plumbers are trained and have worked for the manufacturers, with over 30 years of experience installing water softeners. They are considered the best plumbers in their field as well as being very courteous in your home.
Areas covered:
Aldershot, Arborfield, Ash Vale, Andover, Bagshot, Basingstoke, Berkshire, Binfield, Bisley, Bracknell, Jennetts Park, Bracknell, Brookwood, Burgh Heath, Byfleet Camberley, Caversham, Chertsey, Chilworth, Chobham, Church Crookham, Cobham, Cranleigh, Crowthorne, East Horsley, Elstead, Epsom, Ewell, Fairfields, Farnborough, Farnham, Finchampstead, Fleet, Elvetham Heath Fleet, Feltham, Frimley, Frimley Green, Godalming, Greenham, Guildford, Hampshire, Hartley Wintney, Henley, Hook, Kingston, Kingston-upon-Thames, Knaphill, Leatherhead, Lightwater, Liphook, Milford, Newbury, New Haw, Normandy, Old Woking, Owlsmoor, Pirbright, Pyford, Reading, Richmond, Ripley, Sandhurst, Send, Shalford, Shere, Staines-upon-Thames, Sunningdale, Sunninghill, Surbiton, Surrey, Swallowfield, Tadley, Thatcham, Tilehurst, Tolworth, Twickenham, Twyford, Warfield, West Byfleet, Weybridge, Windsor, Woking, Wokingham, Worplesdon, Wraysbury, Yateley.
If you’re outside our area, we will be happy to put you in touch with your local TwinTec dealer or Infinity dealer
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since June 2014
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