Twinsun Heating Ltd

Reviews (323)

• 10

  Happy that I'm warm happy that I'm informed ☺️

  Posted 1 day ago

  I dread booking contractors for repairs so it helps when there is a friendly voice on the end of the phone asking the right things. The lady booking in the repair gave me an idea of the cost pior to booking so I wasn't going to be surprised with a huge bill. (It wasn't) she also talked me through an annual service plan which saved me money on the bill. The gentleman who carried out the repair was friendly and explained what needed doing and again at the end of the repair he gave me another update, so I was kept in informed.
  Job location: M23
• N
  Nadine B
  10

  Fixing hot water function on boiler

  Posted 3 days ago

  Excellent service and communication
  Job location: L5
• 10

  Great Customer Service and staff

  Posted 1 week ago

  Great customer service from Jill. Discussed options and also about the plans I could take out as my boiler has been for 36 years. Visit from Andy same day to relight the pilot light which had blown out. Part was cleaned, reset and restarted. Was kept upto date with what was happening and also of the arrival time. Discussed service needed.
  Verified reviewer
  Job location: L9

  Response from Twinsun Heating Ltd

  Thank you so much for your kind words. We really appreciate you taking the time to share your experience. If we can help further please let us know. Thanks again Twin Sun team

• 10

  A pleasure to deal with

  Posted 30 October

  Excellent service and advice given on partially cold radiator was given by this Company, I was kept up to date and they have arranged to carry out a boiler service under the plan which I have just taken out with them and I would recommend this company.
  Verified reviewer
  Job location: L40

  Response from Twinsun Heating Ltd

  Thank you so much for your kind words. We really appreciate you taking the time to share your experience. If we can help further please let us know. Thanks again Twin Sun team

• A
  Andrew M
  10

  Excellent Work, Friendly

  Posted 28 October

  The work, was originally to serviced my boiler and re-install my Hive back to the new "ish" boiler. The engineer, was very polite and quickly informed me that he couldn't be able to install the Hive, due to the Heat pump that was installed with my boiler and would make it very difficult to do so; due to the make of the boiler, and the curve of the way the heating works. (Hard to explain but technical). Boiler: Alpha E-Tech 33 Hybrid So the original price was reduced due to this, and I was happy to go ahead with the service of the boiler. Brilliant company, happy to help customers out with
  Verified reviewer
  Job location: WA3

  Response from Twinsun Heating Ltd

  Thank you so much for your kind words. We really appreciate you taking the time to share your experience. If we can help further please let us know. Thanks again Twin Sun team

• 10

  Panic over!?

  Posted 28 October

  I came home from holiday to find no heating!! I was given their number through CheckaTrade and the lady who answered my query was very helpful. They sent someone the same day. It needed a part but they were back in a couple of days and finished the job.
  Verified reviewer
  Job location: WN4

  Response from Twinsun Heating Ltd

  Thank you so much for your kind words. We really appreciate you taking the time to share your experience. Glad we could help. If we can help further please let us know. Thanks again Twin Sun team