Reviews

He communicated well what he was going to do and helped me set up the system after he finished installing

Jill from the office staff promptly arranged for Andrew to come around between jobs to sort a small problem out with rads. which he quickly resoled. Was kept up to date on timings so could not fault them at all, would highly recommend.

I dread booking contractors for repairs so it helps when there is a friendly voice on the end of the phone asking the right things. The lady booking in the repair gave me an idea of the cost pior to booking so I wasn't going to be surprised with a huge bill. (It wasn't) she also talked me through an annual service plan which saved me money on the bill. The gentleman who carried out the repair was friendly and explained what needed doing and again at the end of the repair he gave me another update, so I was kept in informed.

Excellent service and communication

Great customer service from Jill. Discussed options and also about the plans I could take out as my boiler has been for 36 years. Visit from Andy same day to relight the pilot light which had blown out. Part was cleaned, reset and restarted. Was kept upto date with what was happening and also of the arrival time. Discussed service needed.

Excellent service and advice given on partially cold radiator was given by this Company, I was kept up to date and they have arranged to carry out a boiler service under the plan which I have just taken out with them and I would recommend this company.