Reviews

  • Sam A
    10

    He did a great job, nice guy 👍

    Posted 1 day ago

    He communicated well what he was going to do and helped me set up the system after he finished installing
    Verified reviewer
    Job location: M46
  • 10

    good service

    Posted 3 days ago

    Jill from the office staff promptly arranged for Andrew to come around between jobs to sort a small problem out with rads. which he quickly resoled. Was kept up to date on timings so could not fault them at all, would highly recommend.
    Verified reviewer
    Job location: L40
  • 10

    Happy that I'm warm happy that I'm informed ☺️

    Posted 4 days ago

    I dread booking contractors for repairs so it helps when there is a friendly voice on the end of the phone asking the right things. The lady booking in the repair gave me an idea of the cost pior to booking so I wasn't going to be surprised with a huge bill. (It wasn't) she also talked me through an annual service plan which saved me money on the bill. The gentleman who carried out the repair was friendly and explained what needed doing and again at the end of the repair he gave me another update, so I was kept in informed.
    Job location: M23
  • Nadine B
    10

    Fixing hot water function on boiler

    Posted 5 days ago

    Excellent service and communication
    Job location: L5
  • 10

    Great Customer Service and staff

    Posted 05 November

    Great customer service from Jill. Discussed options and also about the plans I could take out as my boiler has been for 36 years. Visit from Andy same day to relight the pilot light which had blown out. Part was cleaned, reset and restarted. Was kept upto date with what was happening and also of the arrival time. Discussed service needed.
    Verified reviewer
    Job location: L9

    Response from Twinsun Heating Ltd

    Thank you so much for your kind words. We really appreciate you taking the time to share your experience. If we can help further please let us know. Thanks again Twin Sun team

  • 10

    A pleasure to deal with

    Posted 30 October

    Excellent service and advice given on partially cold radiator was given by this Company, I was kept up to date and they have arranged to carry out a boiler service under the plan which I have just taken out with them and I would recommend this company.
    Verified reviewer
    Job location: L40

    Response from Twinsun Heating Ltd

    Thank you so much for your kind words. We really appreciate you taking the time to share your experience. If we can help further please let us know. Thanks again Twin Sun team