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TW Facilities Management Limited

10/10

Newcastle upon Tyne

Checkatrade member since April 2022

Customer Reviews

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10 /10

Based on 11 reviews over the past 12 months

Quality of work

10

Reliability

10

Communication

10

Reviews (67)

  • 10

    EICR Inspection and report

    Posted 08 May

    Great experience dealing with TW. Good quote, prompt arrival and great communications. Definitely recommended and will use again, thank you TW.
    Job location: NE3
  • 10

    Issue with sockets

    Posted 16 April

    Had a botched job done by a previous tenant that left a plug not working, Thomas repied instantly and came out within 2 hours to have a look and get this fixed for us - nice easy job thankfully! Really nice guy, very professional and tidy thanks so much!
    Verified reviewer
    Job location: NE11
  • 10

    Electric socket

    Posted 23 March

    Tom was kind enough to understand the situation. Turned up at the house to change the nearly burnt and busted electric main socket as his first job for the day. He is friendly and very professional. He sorted the job quickly and left the site clean and tidy. Will hire him again no doubt.
    Verified reviewer
    Job location: NE6
  • 10

    Remove broken hob, replace with new one

    Posted 13 March

    Quickly received quote, arranged time for work to begin. Promptly arrived and completed job in good time
    Verified reviewer
    Job location: NE6
  • 10

    New interlinked optical smoke, carbon monoxide, heat alarms fitted and tested

    Posted 26 February

    Cant rate TW Facilities Management Ltd (Tom) highly enough. Tom helped and advised me from start to finish. Always got back to me when he said he would, and turned up at the job-site when he also said he would to. He give me a very good quote for the work, either he supply and fit, or i supply and he just fit. Completely took the stress out of me having to worry about the job . First class service wish there were more quality professional trades people in other sectors like Tom. Many thanks from a very happy customer.
    Verified reviewer
    Job location: NE40
  • 10

    Electric charger, pendant detached.

    Posted 19 February

    Well communicate and responsible. Very approachable. Highly recommended.
    Verified reviewer
    Job location: NE10

Photos

Company Info

Owner

Mr Thomas Whitfield

Ltd Company

3 years on Checkatrade

VAT Registered

No

Domestic WorkCommercial WorkFree EstimatesInsurance Work Undertaken24 Hour Call-outCards Accepted

Hi, I'm Tom...I started TW Facilities Management Ltd with the vision of creating a reliable, quality driven and proud trade service to both domestic and commercial customers in the North East. Over 15 + years I've worked as a JIB Approved Electrician right up to an Operations Manager for a national UK Business. The goal for TW-FM is to establish trust, offer competitive rates and maintain great communication with customers. Our aim is to give you the confidence to call us again in the future.

TW-FM is built from a sound knowledge of learning the industry originally from an electrical background, from being an apprentice to a time served JIB approved electrician and continuing to develop skills by moving into a multi skilled engineer role covering a wide range of electrical/mechanical breakdown/install and planned maintenance jobs, which allows us to take into account various systems and understand how property’s work. This allows us to give customers sound advice that they can have confidence in. We want to deliver quality work and be a business you can rely on when work or advice is needed. A business that you wouldn't hesitate to call again and recommend.

Accreditations and awards

City & Guilds Qualified - Level 3
City & Guilds Qualified - Level 3

This trade passed up to 12 Checkatrade vetting checks

Member since 2022

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