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Trustmark Roofing & Building

9.7/10

Washington

Checkatrade member since 2018
5

Website

Customer Reviews

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9.7 /10

Based on 176 reviews over the past 12 months

Quality of work

9.82

Reliability

9.73

Communication

9.48

What customers are saying

AI-generated from customer reviews over last 24 months

Trustmark Roofing receives high praise for their excellent workmanship, efficient service, and clear communication throughout projects, with many customers highlighting the professionalism and friendliness of the teams; however, some customers have reported issues with initial responsiveness and higher quotations compared to other companies.

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Reviews (690)

  • 10

    Roof replacement and gable end repair.

    Posted 4 days ago

    The entire experience was extremely positive and totally seamless from the consultation process to post repair checks. The team that prepped the job and those that fitted the roof were approachable, polite and beyond skilled. The attention to detail and craftsmanship was outstanding. Resulting in a beautiful roof that has people stopping in the street to comment enthusiaststically on. It's the little extras like the speed at which the scaffolding went up and came down and the way everything was constantly cleaned and tidied as the job progressed that was so impressive. A 1st class company
    Verified reviewer
    Job location: NE31
  • 10

    Chimney repoint

    Posted 5 days ago

    Great communication throughout, excellent work from the lads! Will definitely recommend. Thanks again.
    Verified reviewer
    Job location: NE31
  • 10

    New roof and guttering

    Posted 5 days ago

    Trustmark has done an excellent job of replacing our crumbling roof, large parts of which dated to the 19th century (and looked it). The guttering was also in desperate need of replacement. The new roof and guttering (now properly mounted) looks superb. It's a relief to find a roofing firm who has actually identified the problems properly and carried out the work to an excellent standard. They got on with it too - the work was completed within a week. In nearly 25 years of living here, these are the only roofers who we can praise for their work.
    Verified reviewer
    Job location: DH6
  • 10

    Flat roof installation on a new extension

    Posted 5 days ago

    Great workmanship, very happy with the outcome.
    Verified reviewer
    Job location: NE31
  • 10

    New flat roof and pitched roof

    Posted 19 May

    Big job on our office roof Good guys and communication was good all the way through
    Verified reviewer
    Job location: NE2
  • 10

    New roof

    Posted 18 May

    The communication from start to finish was top draw .Ross the roofer was quality, nothing was a problem from him and the lads. The price of the full job was very good and the quality of the work was nothing short of excellent. Everything happened as it should have ie day of scaffold going up and coming down, Materials being dropped of , skips being dropped and picked up . On completion of the work our property and next doors left very clean and tidy . 5 star workmanship and quality communication from the management team. Well done done lads , great job and I would highly recommend 👍
    Verified reviewer
    Job location: NE31

Photos

Usworth
Gt Lumley
Co Durham
Rothbury
+186

Company Info

Owner

Mr Christopher Dodds

Ltd Company

7 years on Checkatrade

VAT Registered

Yes: 270108437

Domestic WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

www.Trustmarkroofingandbuilding.co.uk

Why use us?

There are hundreds of roofing companies throughout the Northeast, plenty of them are reputable and very good at what they do but here are a few reasons why we think you should use us:

We are a family-run firm

We have 100% genuine customer feedback from our partners at Check a Trade

We offer an interest free pay monthly option as well as long term low interest options.

All our work is written on proper contracts prior to job start and genuine guarantees are issued upon the work being finished.

All new roofs come with additional 10-year insurance backed warranty backed by the NFRC.

All our site visits/quotations are free of charge and no obligation (as long as you own the property).

We have vast amounts of knowledge about our industry with years of experience.

Accreditations and awards

NFRC CPS
NFRC CPS

This trade passed up to 12 Checkatrade vetting checks

Member since 2018

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