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Trustmark Roofing & Building

9.63/10

Washington

Checkatrade member since January 2018
5

Services

  • Gutter Repair
  • Concrete / Finlock Guttering
  • Fascia / Soffits Replacement
  • UPVC Guttering
  • Concrete / Finlock Gutter Replacement
  • Emergency Fascia / Soffits / Guttering Service
  • Fascia / Soffits Repair

Customer Reviews

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9.63 /10

Based on 114 reviews over the past 12 months

Quality of work

9.79

Reliability

9.76

Communication

9.57

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently describe this company as professional, efficient, and reliable, often praising the excellent quality of their work. Many reviewers highlight the politeness of the team and appreciate the thorough process which includes a final inspection.

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Reviews (782)

  • 10

    Happy Customer

    Posted 1 week ago

    From Chris coming out to quote the job and clearly explaining all the options, to Jack & Gary carrying out the work, & finally Andy coming to sign everything off - the service from Trustmark Roofing & Building has been exceptional. After having my flat roof “fixed” by another business a couple of years ago, only for it to leak again, I was understandably cautious but I didn’t need to be. They did a fantastic job, gave me a 10 year warranty & most importantly earned my trust. Knowledgeable, friendly and reliable from start to finish. I felt completed reassured throughout! Highly recommended!
    Verified reviewer
    Job location: NE13
  • Michael M
    9.33

    Excellent workmanship and good customer service

    Posted 1 week ago

    We have been so impressed with the workmanship and customer service of this company. We got quotes from a number of other tradesman in the area to replace our roof but this company were the only ones who presented a realistic and costed plan. The work they completed was extensive but consistently of good quality. We found communication with Rob in particular to be excellent. We are very grateful for the ongoing work they are doing without additional charge. We will 100% use this company again for any future work.
    Verified reviewer
    Job location: NE26
  • Liam M
    9.33

    Flashing Replacement

    Posted 24 March

    Contacted for leaking roof, issue was found on initial visit to be flashing around chimney needing replacement. Work was paid for and completed in under a week, bit of communication issue for when specifically the work would start - but very quick, professional and easy to contact. Would recommend
    Job location: DH9
  • 9.67

    Worthy of their excellent rating.

    Posted 22 March

    We chose this company based on their reputation on different review sites and we were not disappointed. They were professional and made sure all our concerns were addressed, even though this required multiple visits. Recommended.
    Job location: NE29
  • 10

    Roof repair and chimney breast pointing

    Posted 20 March

    Roof repair, chimney breast pointing and new lead flashing fitted, bird spikes fitted.
    Job location: NE33
  • 8.33

    Bird and weather proofing of chimney

    Posted 18 March

    Pleasant workers who carried out the job with safety in mind. Listened to our needs, willing to adapt to changes as & when needed to result in a job well done. Final visit by management prior to sign off of completed job a positive touch to end on.
    Job location: NE33

Photos

Company Info

Owner

Mr Christopher Dodds

Ltd Company

8 years on Checkatrade

VAT Registered

Yes: 270108437

Domestic WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

www.Trustmarkroofingandbuilding.co.uk

Why use us?

There are hundreds of roofing companies throughout the Northeast, plenty of them are reputable and very good at what they do but here are a few reasons why we think you should use us:

We are a family-run firm

We have 100% genuine customer feedback from our partners at Check a Trade

We offer an interest free pay monthly option as well as long term low interest options.

All our work is written on proper contracts prior to job start and genuine guarantees are issued upon the work being finished.

All new roofs come with additional 10-year insurance backed warranty backed by the NFRC.

All our site visits/quotations are free of charge and no obligation (as long as you own the property).

We have vast amounts of knowledge about our industry with years of experience.

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since January 2018

Individual checks

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  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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