Tru-Heat Limited

Reviews (199)

• 10

  Boiler service

  Posted 6 days ago

  Ross came to see me for the annual boiler service. He called me to let me know he was on his way, arrived in the timeslot, checked the boiler over and explained how we can optimise our boiler. I asked him about thermostats and he gave great advice, taking the time to explain. I really like his customer service and would really recommend Tru-Heat.
  Verified reviewer
  Job location: E3
• 10

  Boiler service and repair.

  Posted 01 March

  Very efficient and very clear advice. Recommended by me.
  Verified reviewer
  Job location: W1U
• 10

  Water tank repair

  Posted 07 January

  The heating piece was corroded in my water tank. Tru-Heat made an estimate based on a picture and my explanation. He came with a titanium replacement piece on the day he said he would come. He was very efficient on the job. A shelf had to be partly removed in order to fit the piece in the water tank, he helped me empty the shelf and put back the stuff on it once the job was done.
  Verified reviewer
  Job location: NW3
• 10

  RADIATOR FITTING

  Posted 26 October 2024

  Ross worked very hard and explained all that he and Stacy were doing very clearly and patiently. He took away the old radiator and installed a new one, then he explained how my whole heating system worked. He was honest and did an excellent job. I have no hesitation in recommending Tru-Heat.
  Verified reviewer
  Job location: SW1V
• 10

  fixing a radiator leak

  Posted 22 October 2024

  Ross was truly fantastic, I can definitely recommend him! He is very knowledgeable and polite--the interaction with him has been outstanding from the moment I made a booking until he resolved the issue. Needless to say, he did a great job on fixing the leak on one of my radiators and I am sure I will be using his services in the future.
  Verified reviewer
  Job location: NW6
• 10

  Toilet fixing

  Posted 19 October 2024

  Thank you so much Ross for such fantastic service! I needed to have my toilet urgently fixed (it wouldn’t flush), so I asked if he could come that day. Originally he said 18:00, but if he was able to come earlier, would let me know. And before I knew it, he had come and gone by 16:15. Really impressed; very polite, friendly, and knowledgeable. Would definitely recommend.
  Verified reviewer
  Job location: SW19