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Transgas Services

9.95/10

Surbiton, Surrey

Checkatrade member since September 2006
15

Services

  • Gas Boiler Installation
  • Gas Central Heating Installation
  • Gas Safety Checks - CP12
  • Gas Cooker Installation
  • Gas Boiler Servicing / Repair
  • Gas Central Heating Servicing / Repair
  • Smart Thermostats

Customer Reviews

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9.95 /10

Based on 61 reviews over the past 12 months

Quality of work

9.9

Reliability

9.97

Communication

9.97

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this company for its professional, prompt, and reliable service for boiler installations, repairs, and plumbing. The engineers are frequently described as knowledgeable, efficient, and friendly.

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Reviews (1079)

  • 10

    Fast and efficient

    Posted 5 days ago

    Finding myself without hot water, I sent an urgent message to Transgas. Their engineer turned up within a few hours and was able to identify the failing part of the water heating system and instal a new part, which fixed the fault and restored the hot water. Additionally, since the annual boiler service was due soon, he took the opportunity to carry it out there and then, thus doing two jobs in one visit and saving me money. This is wonderful service. I have used Transgas for twelve years and have never had cause for complaint. They are utterly reliable and pleasant to deal with. Top marks.
    Job location: KT5
  • 9.67

    Professional plumbing and boiler company

    Posted 05 March

    I had a leak from the bathroom radiator and called Transgas to isolate the radiator to stop the leak and to install a new radiator. The engineer Louis came to isolate the radiator and once the new radiator arrived, he installed it for me and took the old one away. Friendly guy who talked me through what he needed to do and completed the works by himself. I have used Transgas before who installed a new boiler three years ago and fixed a valve that seised last year. Great to have a local company who can deal with my plumbing needs who respond quickly.
    Verified reviewer
    Job location: KT10
  • 10

    Emergency call out repair and fix

    Posted 24 February

    Our boiler had stopped working when we were away. On our return, Transgas came next day to make a temporary repair and order a part. It was successfully fix. As always the engineers were informative, helpful and quick to sort the problems. Grateful for their help and also for the annual services. My boiler is over 12 years old and still working well.
    Verified reviewer
    Job location: KT7
  • 10

    First Experience

    Posted 11 February

    The gentleman that came to sort my boiler out was friendly, courteous, efficient and informative. I cannot say the same for the accounts lady who accused me today of not paying my bill when she did not even have the correct e-mail address. Please ensure your accounts have the correct facts before they start accusing people of not paying their accounts.
    Job location: KT6
  • 10

    Reliable and efficient boiler replacement

    Posted 06 February

    The Transgas engineers were extremely efficient and the new boiler was installed within the time predicted. I had expected dust and noise, but these were kept to a minimum. I would strongly recommend this company to anyone needing to replace their heating system. They make the process as easy as possible for the customer.
    Verified reviewer
    Job location: KT4
  • Ken C
    10

    Found toilet waste pipe detached behind ducting, opened for access, fitted a new flexible coupling.

    Posted 28 January

    Transgas consistently stick to timetable and estimates.
    Verified reviewer
    Job location: KT10

Photos

Company Info

Owner

Mr John Halliwell

Sole Trader

20 years on Checkatrade

VAT Registered

Yes: 156884759

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken

Transgas Services is a small family run business. Having left British Gas in order to establish Transgas Services in 2003, we now have many fully qualified engineers.

This growth is due to a few key factors, including: Reliability, Reasonable pricing, a polite and courteous attitude with attention to detail and commitment to the customer.

All this leads to recommendations, repeat business and good feedback on the website, available for you to see.


WE NOW HAVE VIDEO TESTIMONIALS TOO! VIEW THEM IN OUR GALLERY. ***12 YEAR GUARANTEE FOR BOILER INSTALLATIONS AVAILABLE****** FINANCE OPTIONS NOW AVAILABLE******MAJOR CREDIT CARDS ACCEPTED***Over our years in trading we have teamed up with several good tradesmen that we use when undertaking projects that include skills needed that we do not have.

This enables us to offer an even wider range of services, including all aspects of building works, kitchens, bathrooms and tiling.

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since September 2006

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