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Towergate Locksmiths Limited

10/10

York

Checkatrade member since September 2023

Services

  • Digital Smart Door Lock Installation
  • Doors Opened / Unlocked
  • Emergency Locksmith Service
  • Lock Fitting
  • Lock Repair
  • Security Door Locks
  • Snap Locks
  • Van Security Locks
  • Window Lock Fitting
  • Window Lock Repair

Customer Reviews

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10 /10

Based on 28 reviews over the past 12 months

Quality of work

10

Reliability

10

Communication

10

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this locksmith for their exceptionally quick and punctual response, often arriving within the hour. Reviewers also highlight the professional, knowledgeable, and friendly service, noting that issues are fixed efficiently with helpful advice provided.

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Reviews (155)

  • Philippa D
    10

    Review front door lock not locking properly

    Posted 12 March

    David was quick and courteous and able to diagnose the problem and had the parts to fix the door and locking mechanism there and then.
    Job location: YO32
  • 10

    Fixed broken backdoor lock

    Posted 01 March

    Quick response, good service.
    Verified reviewer
    Job location: YO30

    Response from Towergate Locksmiths Limited

    Thank you Tom, we appreciate your kind words of support.

  • 10

    Could not be improved apon.

    Posted 13 February

    WOW, First Class. Came in 20 minutes on a Friday evening in York traffic. Immediately sorted the problem. The he diagnosed the underlying causes and fixed those too Full of excellent friendlyy advice. Thank you Dave.
    Verified reviewer
    Job location: YO32

    Response from Towergate Locksmiths Limited

    Fantastic review John, thank you! We appreciate our customers providing feedback on their experience of our service, I’m glad we could provide some additional advice to protect against future occurrence of the issue. Cheers

  • 10

    Efficient,Effective,Friendly Service.

    Posted 10 February

    Came within the hour. Gave excellant information regarding product. Quick ,fair priced efficient service .Highly recommend
    Verified reviewer
    Job location: YO26

    Response from Towergate Locksmiths Limited

    Thank you Heather for your great review, I really appreciate your kind words of support. Hope all goes well with your moving into your new house. Thanks you again

  • 10

    Excellent job, would use again.

    Posted 27 January

    My request for a free quote was answered promptly. Visit for the quote was less than 2 hours later and the job completed there and then. I was given help and advise about different product before deciding what would be best for me. I was also told very clearly how to register the product in case I had any issues at any point. My property was respected by a very polite locksmith and no mess was left. I would certainly use them again.
    Verified reviewer
    Job location: YO30

    Response from Towergate Locksmiths Limited

    Thank you so much for your detailed and very polite review. We appreciate the opportunity to assist you with your lock change. Thank you for your support. 😊

  • 10

    Great service

    Posted 26 January

    We contacted David to arrange a convenient time to do a lock change/ repair. He was knowledgeable and professional. He arrived punctually. He assesssed the problem and gave us good honest advice before we committed to having the work done. He went above and beyond by adapting the handle so ensuring we could safely use the door easily. The cost of the change of lock etc was very reasonable. We will certainly use David and Towergate Locksmith Ltd again if required in the future .
    Job location: YO32

    Response from Towergate Locksmiths Limited

    Thank you Janet for your very kind words of support for our business and the service we have provided. We were happy to assist you with your lock issue and would be on hand for you again should you need us. Cheers, David

Photos

Company Info

Owner

Mr David Pemberton

Ltd Company

3 years on Checkatrade

VAT Registered

No

Domestic WorkFree EstimatesCards Accepted24 Hour Call-outCommercial WorkInsurance Work Undertaken

Towergate Locksmiths Ltd is an independent local locksmith company providing fast, reliable, and friendly service by experienced tradespeople.

Our business and reputation have been built on ensuring that our customers are entirely happy with the work and service we provide them.

We understand that if you're looking for a locksmith then typically one or more of your window or door locks has stopped working properly, has completely broken, or perhaps you just got your key stuck in the lock or you've misplaced or lost the keys. No matter what the problem may be, we will have a fast and efficient solution for you, ensuring your property is always protected.

As an independent local company, we’ll guarantee that when you contact us, we will;

· Always guarantee you speak directly to a locksmith not a call centre who may not be able to understand your needs.

· Always answer the phone or call you back immediately.

· Always ensure you are fully informed about the worked required to be done and the associated costs before the work is commenced.

· Always provide you with choices about the type and quality of locks that could be fitted to ensure you are comfortable about the level of security they provide.

Our Services include.

Lock Repair & Replacement

· We can fix most failing locks before they break. Or if a lock is beyond even our ability to repair, we can replace it from the extensive range we carry.

uPVC Door & Window Locks

· uPVC doors can easily jam in their frame and sliding patio doors stick in their tracks. Ask us to resolve these problems so you will not have to replace those units which can be very expensive.

Lock Installations

· We can install new locks to improve security or where a new door may require a lock fitting from scratch.

Low Prices

· We think we have some of the best locksmith prices in North Yorkshire. Call for a no obligation quote and compare our fees to local and national competitors.

No Call-Out Fee

· 24/7 Service for Emergency Lockouts and No Call-Out Fee. And no fee either for a scheduled appointment which will always be arranged to suit you.

No VAT to Pay!

· As a smaller independent locksmith, unlike National affiliates, we don’t have to charge VAT. That’s usually a saving of at least 20% on prices immediately!

Moved Property Lock Changes

· Homeowners and Tenants – When you move into a new property it is unlikely that you know how many keys for your new property are in circulation and this may be an unwanted and unnecessary risk. For valuable peace of mind and security, we can replace all external door locks at a special package price.

Locks and Handles Etc.

· Locks -We carry a large range of locks which include varying levels of security right through to British Standard and high security options. At the very minimum we will only install locks that are rated as Snap Safe.

As a company we are very proud of the quality of our work and services we provide. To see what our customers say about us please check out our reviews. If you would like to know more about our company and some of the other services we provide then you can visit our website at www.towergatelocksmiths.co.uk

This trade passed up to 12 Checkatrade vetting checks

Member since September 2023

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