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Towergate Locksmiths Limited

10/10

York

Checkatrade member since September 2023

Services

  • Digital Smart Door Lock Installation
  • Doors Opened / Unlocked
  • Emergency Locksmith Service
  • Lock Fitting
  • Lock Repair
  • Security Door Locks
  • Snap Locks
  • Van Security Locks
  • Window Lock Fitting
  • Window Lock Repair

Customer Reviews

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10 /10

Based on 28 reviews over the past 12 months

Quality of work

10

Reliability

10

Communication

10

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this locksmith for their incredibly prompt and professional service, often arriving within an hour to efficiently resolve issues. Reviewers also frequently mention how friendly and knowledgeable the service is, with clear explanations and helpful advice provided.

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Reviews (160)

  • 10

    Professional locksmith

    Posted 1 week ago

    Very professional
    Verified reviewer
    Job location: HG5
  • 10

    Very professional and great work carried out promptly very pleased

    Posted 24 April

    Very happy with the full experience from the phone call to the quote to an excellent job being done fixing a new lock and very promptly too I can highly recommend them
    Verified reviewer
    Job location: YO61
  • 10

    Extremely prompt and professional

    Posted 13 April

    He replied within less than a minute of me sending the request and was at my house in less than an hour. He was very professional and knowledgeable and advised me on what needed to be carried out and a price. The work was carried out immediately and it was lovely to be able to lock my door again with ease.
    Verified reviewer
    Job location: YO17
  • 10

    Extremely quick, knowledgeable and thorough

    Posted 08 April

    My email enquiry was answered by a phone call within seconds and within an hour he was at my house and replacing my lock as requested! Talk about speedy service. Very knowledgeable, friendly and polite and went above and beyond helping me. I wouldn't hesitate to recommend him or ask him to come back and do another job!
    Verified reviewer
    Job location: YO17
  • Sharon P
    10

    Replace broken lock

    Posted 30 March

    Great communication, prompt (early!), solved a tricky problem. Very polite and professional. Would definitely recommend.
    Verified reviewer
    Job location: YO25

    Response from Towergate Locksmiths Limited

    Hi Sharon and thank you very much for your wonderful review. It really is nice to be rewarded with positive comments for your work. I appreciate you taking the time to provide some feedback. Many thanks again!

  • Philippa D
    10

    Review front door lock not locking properly

    Posted 12 March

    David was quick and courteous and able to diagnose the problem and had the parts to fix the door and locking mechanism there and then.
    Job location: YO32

    Response from Towergate Locksmiths Limited

    Thank you Philippa, we really appreciate you taking the time to share your experience and feedback. We are pleased we could provide the solutions to your lock issue in the spot. Thank you again for your support.

Photos

Company Info

Owner

Mr David Pemberton

Ltd Company

3 years on Checkatrade

VAT Registered

No

Domestic WorkFree EstimatesCards Accepted24 Hour Call-outCommercial WorkInsurance Work Undertaken

Towergate Locksmiths Ltd is an independent local locksmith company providing fast, reliable, and friendly service by experienced tradespeople.

Our business and reputation have been built on ensuring that our customers are entirely happy with the work and service we provide them.

We understand that if you're looking for a locksmith then typically one or more of your window or door locks has stopped working properly, has completely broken, or perhaps you just got your key stuck in the lock or you've misplaced or lost the keys. No matter what the problem may be, we will have a fast and efficient solution for you, ensuring your property is always protected.

As an independent local company, we’ll guarantee that when you contact us, we will;

· Always guarantee you speak directly to a locksmith not a call centre who may not be able to understand your needs.

· Always answer the phone or call you back immediately.

· Always ensure you are fully informed about the worked required to be done and the associated costs before the work is commenced.

· Always provide you with choices about the type and quality of locks that could be fitted to ensure you are comfortable about the level of security they provide.

Our Services include.

Lock Repair & Replacement

· We can fix most failing locks before they break. Or if a lock is beyond even our ability to repair, we can replace it from the extensive range we carry.

uPVC Door & Window Locks

· uPVC doors can easily jam in their frame and sliding patio doors stick in their tracks. Ask us to resolve these problems so you will not have to replace those units which can be very expensive.

Lock Installations

· We can install new locks to improve security or where a new door may require a lock fitting from scratch.

Low Prices

· We think we have some of the best locksmith prices in North Yorkshire. Call for a no obligation quote and compare our fees to local and national competitors.

No Call-Out Fee

· 24/7 Service for Emergency Lockouts and No Call-Out Fee. And no fee either for a scheduled appointment which will always be arranged to suit you.

No VAT to Pay!

· As a smaller independent locksmith, unlike National affiliates, we don’t have to charge VAT. That’s usually a saving of at least 20% on prices immediately!

Moved Property Lock Changes

· Homeowners and Tenants – When you move into a new property it is unlikely that you know how many keys for your new property are in circulation and this may be an unwanted and unnecessary risk. For valuable peace of mind and security, we can replace all external door locks at a special package price.

Locks and Handles Etc.

· Locks -We carry a large range of locks which include varying levels of security right through to British Standard and high security options. At the very minimum we will only install locks that are rated as Snap Safe.

As a company we are very proud of the quality of our work and services we provide. To see what our customers say about us please check out our reviews. If you would like to know more about our company and some of the other services we provide then you can visit our website at www.towergatelocksmiths.co.uk

This trade passed up to 12 Checkatrade vetting checks

Member since September 2023

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