Reviews

  • Philippa D
    10

    Review front door lock not locking properly

    Posted 12 March

    David was quick and courteous and able to diagnose the problem and had the parts to fix the door and locking mechanism there and then.
    Job location: YO32
  • 10

    Fixed broken backdoor lock

    Posted 01 March

    Quick response, good service.
    Verified reviewer
    Job location: YO30

    Response from Towergate Locksmiths Limited

    Thank you Tom, we appreciate your kind words of support.

  • 10

    Could not be improved apon.

    Posted 13 February

    WOW, First Class. Came in 20 minutes on a Friday evening in York traffic. Immediately sorted the problem. The he diagnosed the underlying causes and fixed those too Full of excellent friendlyy advice. Thank you Dave.
    Verified reviewer
    Job location: YO32

    Response from Towergate Locksmiths Limited

    Fantastic review John, thank you! We appreciate our customers providing feedback on their experience of our service, I’m glad we could provide some additional advice to protect against future occurrence of the issue. Cheers

  • 10

    Efficient,Effective,Friendly Service.

    Posted 10 February

    Came within the hour. Gave excellant information regarding product. Quick ,fair priced efficient service .Highly recommend
    Verified reviewer
    Job location: YO26

    Response from Towergate Locksmiths Limited

    Thank you Heather for your great review, I really appreciate your kind words of support. Hope all goes well with your moving into your new house. Thanks you again

  • 10

    Excellent job, would use again.

    Posted 27 January

    My request for a free quote was answered promptly. Visit for the quote was less than 2 hours later and the job completed there and then. I was given help and advise about different product before deciding what would be best for me. I was also told very clearly how to register the product in case I had any issues at any point. My property was respected by a very polite locksmith and no mess was left. I would certainly use them again.
    Verified reviewer
    Job location: YO30

    Response from Towergate Locksmiths Limited

    Thank you so much for your detailed and very polite review. We appreciate the opportunity to assist you with your lock change. Thank you for your support. 😊

  • 10

    Great service

    Posted 26 January

    We contacted David to arrange a convenient time to do a lock change/ repair. He was knowledgeable and professional. He arrived punctually. He assesssed the problem and gave us good honest advice before we committed to having the work done. He went above and beyond by adapting the handle so ensuring we could safely use the door easily. The cost of the change of lock etc was very reasonable. We will certainly use David and Towergate Locksmith Ltd again if required in the future .
    Job location: YO32

    Response from Towergate Locksmiths Limited

    Thank you Janet for your very kind words of support for our business and the service we have provided. We were happy to assist you with your lock issue and would be on hand for you again should you need us. Cheers, David