Totalglaze Windows Limited

Reviews (134)

• 10

  Absolutely great job

  Posted 29 September

  The fitters were professional and kept me informed whilst they were fitting the doors. Great bunch of lads at great price. Would certainly use again.
  
  Verified reviewer
  Job location: ME15

  Response from Totalglaze Windows Limited

  Thank you for leaving us a review, if we can be of any more help please just call us on 01843297555

• 10

  Conservatory Ceiling

  Posted 23 September

  Matt and Chris came today to fit a T.L.C Roof to my conservatory they worked very hard even through the torrential rain. They cleared all the rubbish and left the room tidy. They were polite and helpful. Our whole experience with Totalglaze has been very good from walking into their office to make an enquiry to having the work completed
  Verified reviewer
  Job location: CT7

  Response from Totalglaze Windows Limited

  Thank you for using Totalglaze Windows, it was a pleasure to work for you.

• 0.33

  Absolutely Avoid

  Posted 07 August

  Totalglaze installed our windows/doors +conservatory. We had issues throughout including damage to internal frames and glass due to careless installation and they also managed to smash our kitchen sink. The final products, especially the conservatory is horrendous. In total we've had 5 follow up visits to either re-trim, re-silicone or re-fit component parts due to damage and many email exchanges with the management who just want to send another. Raised a formal complaint, met the owner numerous times who said he'd fix it. Dont make the same mistake I did. I'm now escalating the matter
  
  Verified reviewer
  Job location: CT12
• 3.33

  Rushed workers, unlevel doors and bad repairs

  Posted 24 July

  The workers they send have no idea what they're doing beyond the standard fitting, which they got wrong anyways. They have installed our new doors crooked, so the doors would not stay open at all, and the step had no support now and collapsed. We have complained multiple times and our problem has not been fixed. We're essentially being ignored and their temporary fix (restrictors) is now failing.
  Verified reviewer
  Job location: CT2

  Response from Totalglaze Windows Limited

  We are sorry to hear that you have had a few issues with your French doors, if you call Mr Steve Wells he will be more than happy to review any issues you may have. I would strongly advise you to do this as we will not carry out any work d

• 10

  Front door

  Posted 28 April

  Excellent service from start to finish. Definitely recommend
  Verified reviewer
  Job location: CT7

  Response from Totalglaze Windows Limited

  Thank you for your review.

• 10

  Replacement of Front door/Frame

  Posted 02 April

  Great communication from calling the sales office to outline my requirements with Teresa, to Dave the salesman that came and saw me at home, to Mr Knight the surveyor who measured up the job, through to Ricky the fitter. All were polite, helpful, informative and were not pushy. I knew what I wanted. Ricky was caring and helpful, turned up early in the time slot allocated, fitted the door/frame professionally and in a timely manner. Ricky worked tidily and took the old door etc away leaving the site clean and tidy, thankyou. Price was good and I would recommend Total Glaze for your new doors.
  
  Verified reviewer
  Job location: CT16

  Response from Totalglaze Windows Limited

  Thank you for your review and for choosing Totalglaze Windows