The workers they send have no idea what they're doing beyond the standard fitting, which they got wrong anyways. They have installed our new doors crooked, so the doors would not stay open at all, and the step had no support now and collapsed. We have complained multiple times and our problem has not been fixed. We're essentially being ignored and their temporary fix (restrictors) is now failing.
Response from Totalglaze Windows Limited
We are sorry to hear that you have had a few issues with your French doors, if you call Mr Steve Wells on 01843 297555 he will be more than happy to review any issues you may have. I would strongly advise you to do this as we will not carry out any work d