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Reviews

  • 10

    Absolutely great job

    Posted 29 September

    The fitters were professional and kept me informed whilst they were fitting the doors. Great bunch of lads at great price. Would certainly use again.
    Verified reviewer
    Job location: ME15

    Response from Totalglaze Windows Limited

    Thank you for leaving us a review, if we can be of any more help please just call us on 01843297555

  • 10

    Conservatory Ceiling

    Posted 23 September

    Matt and Chris came today to fit a T.L.C Roof to my conservatory they worked very hard even through the torrential rain. They cleared all the rubbish and left the room tidy. They were polite and helpful. Our whole experience with Totalglaze has been very good from walking into their office to make an enquiry to having the work completed
    Verified reviewer
    Job location: CT7

    Response from Totalglaze Windows Limited

    Thank you for using Totalglaze Windows, it was a pleasure to work for you.

  • 0.33

    Absolutely Avoid

    Posted 07 August

    Totalglaze installed our windows/doors +conservatory. We had issues throughout including damage to internal frames and glass due to careless installation and they also managed to smash our kitchen sink. The final products, especially the conservatory is horrendous. In total we've had 5 follow up visits to either re-trim, re-silicone or re-fit component parts due to damage and many email exchanges with the management who just want to send another. Raised a formal complaint, met the owner numerous times who said he'd fix it. Dont make the same mistake I did. I'm now escalating the matter
    Verified reviewer
    Job location: CT12
  • 3.33

    Rushed workers, unlevel doors and bad repairs

    Posted 24 July

    The workers they send have no idea what they're doing beyond the standard fitting, which they got wrong anyways. They have installed our new doors crooked, so the doors would not stay open at all, and the step had no support now and collapsed. We have complained multiple times and our problem has not been fixed. We're essentially being ignored and their temporary fix (restrictors) is now failing.
    Verified reviewer
    Job location: CT2

    Response from Totalglaze Windows Limited

    We are sorry to hear that you have had a few issues with your French doors, if you call Mr Steve Wells he will be more than happy to review any issues you may have. I would strongly advise you to do this as we will not carry out any work d

  • 10

    Front door

    Posted 28 April

    Excellent service from start to finish. Definitely recommend
    Verified reviewer
    Job location: CT7

    Response from Totalglaze Windows Limited

    Thank you for your review.

  • 10

    Replacement of Front door/Frame

    Posted 02 April

    Great communication from calling the sales office to outline my requirements with Teresa, to Dave the salesman that came and saw me at home, to Mr Knight the surveyor who measured up the job, through to Ricky the fitter. All were polite, helpful, informative and were not pushy. I knew what I wanted. Ricky was caring and helpful, turned up early in the time slot allocated, fitted the door/frame professionally and in a timely manner. Ricky worked tidily and took the old door etc away leaving the site clean and tidy, thankyou. Price was good and I would recommend Total Glaze for your new doors.
    Verified reviewer
    Job location: CT16

    Response from Totalglaze Windows Limited

    Thank you for your review and for choosing Totalglaze Windows