Reviews

  • 3.33

    Rushed workers, unlevel doors and bad repairs

    Posted 6 days ago

    The workers they send have no idea what they're doing beyond the standard fitting, which they got wrong anyways. They have installed our new doors crooked, so the doors would not stay open at all, and the step had no support now and collapsed. We have complained multiple times and our problem has not been fixed. We're essentially being ignored and their temporary fix (restrictors) is now failing.
    Verified reviewer
    Job location: CT2

    Response from Totalglaze Windows Limited

    We are sorry to hear that you have had a few issues with your French doors, if you call Mr Steve Wells on 01843 297555 he will be more than happy to review any issues you may have. I would strongly advise you to do this as we will not carry out any work d

  • 10

    Front door

    Posted 28 April

    Excellent service from start to finish. Definitely recommend
    Verified reviewer
    Job location: CT7
  • 10

    Replacement of Front door/Frame

    Posted 02 April

    Great communication from calling the sales office to outline my requirements with Teresa, to Dave the salesman that came and saw me at home, to Mr Knight the surveyor who measured up the job, through to Ricky the fitter. All were polite, helpful, informative and were not pushy. I knew what I wanted. Ricky was caring and helpful, turned up early in the time slot allocated, fitted the door/frame professionally and in a timely manner. Ricky worked tidily and took the old door etc away leaving the site clean and tidy, thankyou. Price was good and I would recommend Total Glaze for your new doors.
    Verified reviewer
    Job location: CT16
  • 10

    Replacement patio doors

    Posted 13 December 2024

    Third time using Toralglaze over the years. As before everyone at the company, from reception through to installation, are polite, helpful, efficient and informative. Always high quality of work carried out by their installation team. This time Mo and Cliff. Clean and tidy and excellent installation. Great representatives of the company. Very professional. Thanks again. And happy Christmas to all at Totalglaze.
    Verified reviewer
    Job location: TN23
  • 10

    New Front door and replacement windows

    Posted 31 October 2024

    Replaced 11 windows and the front door. Finished in 1 and a half days, very good job. Very happy with the sales, fitting and product, would definitely recommend
    Verified reviewer
    Job location: CT20
  • 9

    Conservatory and balcony window and doors

    Posted 23 September 2024

    Totalglaze have done two jobs for me over the last couple of years. No hard sell . The most competitive prices. Work was done to high standards, Fitters were polite and courteous and left the site clean on both occasions. Would definitely recommend
    Job location: CT6