TMG Plumbing

Reviews (39)

• 10

  Removed broken taps and replaced the new ones I had bought

  Posted 14 April

  Craig Called to let me know when he was coming to my house. Explained what he was doing and was friendly and helpful, left it tidy when the job was done. I would recommend him to my friends and family. Good job done well.
  Job location: MK13
• 10

  Complete bathroom refurbishment

  Posted 07 March

  Excellent job . My new bathroom looks great. Kept me updated on project and very neat & tidy worker. Definitely will be using again . 5star service
  Verified reviewer
  Job location: LU7
• 10

  Trv install and radiator install

  Posted 03 February

  Job took longer than expected on the day but team carried on until all finished. happy with final outcome, all working perfectly and new radiators look solid
  Verified reviewer
  Job location: MK4
• 10

  Fitting bathroom tap

  Posted 22 January

  Craig was very accommodating and scheduled the property visit at a time that suited me. He called 45 minutes to an hour prior to his arrival to confirm that I would be home. He was friendly and helped me understand what needed to be done, offering valuable recommendations. His work was completed quickly and at a reasonable price. I will certainly hire Craig again for future home projects. Thank you so much!
  
  Job location: LU1
• 2

  Organisation

  Posted 08 October 2024

  Made arrangements for visit changed my day to make this work. Was told PM, as expected I had to chase for any update at all, Was told at 2pm would be 2 hours or so and would call before leaving 4pm came and went. I then blocked job only to be called at 6pm albeit very politely to find out company does not cover my area. He did offer advice which was kind however it doesn’t take away from time being wasted waiting for a tradesman to arrive, a stereotype I would love to not exist.
  Verified reviewer
  Job location: MK18

  Response from TMG Plumbing

  I arranged with the client that I would visit the property in the afternoon, with no time slot, but that I would give him a 30 minute warning before I arrived. I received a message in the chat around 2.15 I replied at 2.25, advising I would be at least 1 – 2 hours and re-iterated that I would give him a 30 minute warning before arrival. I was resolving a problem which had been more difficult than expected, I was not able to elaborate further at the time. Once I finished (it was around 5.45pm at this point), I called the client to advise that I was on my way and as I had his contact details in my phone, I didn’t see that he had cancelled the job in the Checkatrade chat. I apologised to the client for the lateness and gave him advice on what could be the cause and how to possibly resolve his shower problem. It is disappointing to know that the client, on this occasion, believes that I didn’t manage his expectations, but I will learn from this experience.

• 10

  Fixing Bathroom shower

  Posted 01 October 2024

  Pro-active approach to solving the problem
  Verified reviewer
  Job location: MK17