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The Steam Mop

7.11/10

Belper, Derbyshire

Checkatrade member since May 2025

Accepts Checkatrade Pay

We guarantee the work for up to £1,000 for 12 months. T&Cs apply

Customer Reviews

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7.11 /10

Based on 3 reviews over the past 12 months

Quality of work

7.67

Reliability

6.67

Communication

7

Reviews (3)

  • 2

    Unprofessional

    Posted 09 July

    We used Hannah for a month or two. All was fine at first, good actually. Last week she showed up with a second person, charging us £81 /4.5h for a job where she left 2 of the 3 bedrooms in our small cottage untouched. When we inquired about the issue she told us it had taken her ages "to clean the toaster" in the kitchen. Later, communication became decively unprofessional. In addition, we had put an advert for a dog friendly cleaner out she responded to.. The Steam Mop is not dog friendly, in fact, they just invented a "policy" that dogs need locking in this week. Avoid at all cost!
    Verified reviewer
    Job location: DE56

    Response from The Steam Mop

    Good Afternoon Sonja It has been a pleasure working both with you and for you, and I’m happy we parted ways amicably. Thank you for your feedback, we have liaised fully with Checkatrade and their decision will be reached in 48 hours.

  • 9.33

    Kitchen and hallway cleaning

    Posted 01 July

    Hannah and her colleague were very friendly and left my kitchen looking and smelling great! Tha k ladies!
    Verified reviewer
    Job location: DE56
  • 10

    House cleaning

    Posted 18 June

    Hannah is excellent and a proper "life saver". She is responsive and flexible. I also find that Hannah's work is immaculate, she works fast, and takes pride in her work.
    Verified reviewer
    Job location: DE22

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Company Info

Owner

Mr Hannah Adams

Sole Trader

Member since 2025

VAT Registered

No

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The Steam Mop started trading in 2016; the company covers Belper and is able to support homeowners with jobs in the following categories: Cleaning Services.

This trade passed up to 12 Checkatrade vetting checks

Member since 2025

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