The Riviera Group
London, Greater London
Checkatrade member since November 20185
Services
- Emergency Window Cleaning Service
Customer Reviews
Write a review9.42 /10
Based on 20 reviews over the past 12 months
Quality of work
9.4
Reliability
9.4
Communication
9.45
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this company for its professional, friendly, and reliable service, frequently highlighting the team's excellent work and clear communication. Reviewers often commend the punctuality and thoroughness of the cleaning, resulting in sparkling windows.
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Reviews (134)
10 Excellent sparking windows
Posted 2 days ago
Aaron is a professional window cleaner. He is friendly , polite and leaves the windows sparking. I recommend as a returning customer.Verified reviewerJob location: SE23Response from The Riviera Group
Thank you for the lovely review, Catherine! We truly appreciate your continued loyalty and your kind words about Aaron. We're so glad we can keep your windows looking perfect, and we look forward to your next visit!
- GGL
0 Window cleaning
Posted 4 days ago
Very disappointing experience. The employee was supposed to clean only my windows but cleaned my front door without being asked. A large amount of water entered my property and hallway. Before the visit, my door worked perfectly; afterwards it became swollen and difficult to open and close. The employee told me he had insurance and that the door would be repaired, but the company later denied responsibility and claimed the damage was unrelated to the cleaning. No repair, no refund, and no accountability. I would not recommend this company.Verified reviewerJob location: SE22Response from The Riviera Group
We are truly sorry for this experience. It is not the standard we strive for, as showcased by our lack of negative reviews. Our cleaner acted with good intentions, trying to go above and beyond by cleaning your door, but he used an unapproved method against our procedures and has been disciplined accordingly. Regarding your concern, as this involves a property repair, it falls under the window cleaner’s private insurance to ensure it is rectified properly. He remains fully willing to resolve this, and his offer to have your door repaired by him still stands if you would like that to happen.
10 Good job
Posted 11 June
Job location: SE21Aaron has been doing my extension glass for a few years now. He never seems rushed by the job and is always very organised, tidy and lovely.Response from The Riviera Group
Thanks so much for the kind words, Emma! It’s been such a pleasure looking after your extension glass over the last few years. We truly value your loyalty and always enjoy catching up when we visit. See you next time!
10 Great service.
Posted 24 May
Job location: SE5Aaron and his team have always done a great job for us. Highly recommended.Response from The Riviera Group
Always a pleasure working with you, Chris! Thank you for your continued support and the recommendation. See you at the next clean!
- EEdwin D
9.33 Good all round - recommended
Posted 22 May
Good communication, friendly, good price and good quality window/ gutter cleaning. Recommended!Verified reviewerJob location: SE4Response from The Riviera Group
Thanks for the review, Edwin! We’re glad we could provide a great experience with both the cleaning and the communication. We really appreciate the recommendation!
10 A nice company to work with
Posted 16 April
Great company with excellent work . Honest and very reliable. I’ll always use this company. Brilliant. 😆Verified reviewerJob location: SE16Response from The Riviera Group
Thank you for the kind words, Graham! It’s great to know we’ve earned your trust through our work. We really appreciate the support and look forward to seeing you again on your next clean.
Photos
Company Info
Owner
Mr Aaron Young
Sole Trader
8 years on Checkatrade
VAT Registered
No
The Riviera Group are a professional window cleaning company based in South London, specialising in residential and commercial window cleaning and gutter clearing.
Trained in the Reach and Wash and Traditional methods, our specialist window cleaning includes the cleaning of:
- Window cleaning - external and internal (residential and commercial)
- All types of glass and plastic conservatories
- Roof skylights and Velux windows
We recognize that although window cleaning can be time consuming, difficult, and in some cases, a dangerous task, having clean windows can be the difference in making a house feel like a home, giving office workers a view to enjoy, or attracting potential customers to your shop, gallery or restaurant.
For these reasons we value the importance of strong customer relationships and aim to deliver a spotless finish every time.
Our specialist gutter clearing consists of:
- Professional vacuum cleaning method with a state-of-the-art camera
- Clearing of all gutters
- Before and after photos or videos
- Facia and soffit cleaning
- Downpipe flushing
At The Riviera Group, we specialize in gutter clearing using camera technology and state-of-the-art equipment to ensure your gutters are thoroughly cleared.
We also offer optional extras such as fascia cleaning and soffit cleaning, making your gutters not just clear but looking brand new.
Check the upper right corner of our profile to get your free quote.
We look forward to working hearing from you soon!
This trade passed up to 12 Checkatrade vetting checks
Member since November 2018
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