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The Drain Experts (Southern) Ltd

9.9/10

Fordingbridge, Hampshire

Checkatrade member since March 2016
5

Accepts Checkatrade Pay

We guarantee the work for up to £1,000 for 12 months. T&Cs apply

Services

  • 24 Hour Drain Clearance
  • CCTV Surveys for Drains
  • Septic Tank Emptying
  • Waste Water Treatment Plant Installations
  • Drain Installation
  • Septic Tank Installation
  • Drain Repair
  • Drainage Investigation
  • Sewage Pump Installation
  • Blocked Drains
  • Soakaway Clearance
  • Emergency Drain / Sewer Clearance Service

Customer Reviews

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9.9 /10

Based on 27 reviews over the past 12 months

Quality of work

9.96

Reliability

9.93

Communication

9.81

What customers are saying

AI-generated from customer reviews over last 24 months

This company is highly praised for its rapid response and professional, friendly service. Customers frequently highlight the team's expertise in solving difficult drainage problems, their clear communication, and their honesty, which has saved some significant amounts of money.

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Reviews (427)

  • 10

    Backed up Waste Drains - Great Customer Service

    Posted 27 January

    I am a Site Manger for a very large Primary school. We had 7x manholes backed up with sewage waste. Neil arrived on time and braved the heavy rain and wind to try and get our drains cleared. 4hrs of hard work and he has managed to unblock them and found the fault, which is off school boundary on to a public road. He helped me log the job with Southern Water to prevent it building up again. Neil was amazing, very happy with his work and how quick the drain experts responded to the job.
    Verified reviewer
    Job location: SP10
  • 10

    Reliable and trustworthy company

    Posted 24 January

    We had the drain experts out to survey our drains as they were holding water, under investigation found it was pitch fibre which was collapsing they were very honest in what work needed to be done and relined all the pipework in the same week brilliant company to deal with and saved us thousands we would recommend the drain experts every time!!
    Verified reviewer
    Job location: PO20
  • 10

    Great experience from the Drain Experts

    Posted 22 January

    We recently had The Drain Experts attend one of our showrooms, and we couldn’t be more impressed. They worked professionally and efficiently while the business was fully open, were great with both our staff and customers, and caused minimal disruption throughout. This was by no means an easy job, but they quickly identified the issue, explained everything clearly, and got it resolved properly. A superb service from start to finish. Highly recommended.
    Job location: BH14
  • 10

    Excellent service

    Posted 21 January

    Great service from The Drain Experts. Came out within a couple of hours of the call, evaluated the job and Neil came back early next morning to carry out the work. Very knowledgeable and explained what was being done. Excellent job - would definitely recommend!
    Verified reviewer
    Job location: SP2
  • 10

    Saved us over £10,000!

    Posted 21 January

    Summary - 3 other companies said we needed a whole new system, but Drain Experts fixed our old one and saved us £10k! TLDR: Whilst selling our house the buyers lender had our spetic tank inspected and ruled it was faulty (broken baffle) and needed a whole new Sewage Treatment Plant (c.£16k+VAT). We called 7 drainage companies, 4 came to look, 1 never came back, 1 agreed with a new STP (£20k+VAT), one said new Septic Tank and new Drainage Field (£12k+VAT), but Drain Experts said it was fixable - 2 half days and a small hole in the lawn and it was repaired and inspected and only cost £3k. Wow!
    Verified reviewer
    Job location: SN8
  • 10

    Brilliant!

    Posted 19 January

    Came out same day. Let me know what time they would be here, and they were very prompt. John & Cameron came out they were very professional and explained everything to me, which was brilliant. I felt valued and trusted them fully. Very happy with the service they gave me. Absolutely Brilliant! Well done The Drain Experts. I would definitely recommend them.
    Verified reviewer
    Job location: SP6

Photos

Company Info

Owner

Mr Stuart Bradford

Ltd Company

10 years on Checkatrade

VAT Registered

Yes: GB233278414

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

Introduction to:-

The Drain Experts Ltd

The Drain Experts Ltd is based on the edge of the New Forest in Hampshire covering an area of Dorset, Wiltshire and Hampshire. The Drain Experts operate with highly knowledgeable members of staff with years of experience in all areas of drainage. Amongst their clients are Local Authorities & others contracted to them, plus insurance works and companies in the construction industry.

  • We have teams who specialize in CCTV investigation work, 24 hour unblocking, high pressure water jetting, servicing of sewerage treatment plant & pump stations, water leak repairs, no dig technology and excavations. We are certified to carry out and supervise excavation works within the footpath and highway.
  • Our CCTV maintenance vehicles carry out CCTV surveys, pre-purchase surveys, HPWJ, root cutting, pitch fibre re-rounding and relining.
  • Surveys carried out have a full written report showing any recommendations, plan, log sheets and CD.
  • We have invested in the latest no dig technology and can reline pipe work up to 100 metres in length in one installation. We can also carry blind shots i.e. to the Local Authority Sewer and carry out lateral cutting.
  • We are able to re-round & reline pitch fibre pipe work alleviating the need to excavate.
  • We carry out excavations for drain repairs, soakaway problems and install septic tanks, sewerage treatment plants and pump stations.
  • A typical project is initiated by a personal visit and a written assessment of our findings together with a detailed solution and fixed price quotation.
  • Our engineers are fully trained and experienced in their duties and are equipped with the right tools, equipment and safety gear to provide the complete service. They are fully aware of Health and Safety and are First Aid qualified.

The company is ISO-9001 certified and monitored to give customer satisfaction. More assurance that we are committed to solving your problems, efficiently and with a minimum disruption. We are also a member of Checkatrade.

For further information then please visit our web site: www.thedrainexperts.co.uk

Accreditations and awards

CHAS
CHAS
Constructionline
Constructionline

This trade passed up to 12 Checkatrade vetting checks

Member since March 2016

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