The Boiler Installation Specialists Ltd

Reviews (518)

• 10

  Excellent

  Posted 14 June

  Boiler upgrade and pipework/location move went splendid. Great company overall with a special shout out to Chris and Jordan.
  Verified reviewer
  Job location: RM3
• 2.67

  No aftersales service

  Posted 11 June

  Had boiler/pump fitted last year after a Sunday call-out, which we appreciated. Later reported a vibration issue and initially had poor communication/missed visit, so I left a review. The business later explained there were extenuating circumstances. I asked for the review to be removed but was advised it could only be updated. Chris has since attended, checked the issue, made small adjustments and asked me to send another video if it happens again. The noise could not be recreated, but I have not heard it since.
  Verified reviewer
  Job location: CM17

  Response from The Boiler Installation Specialists Ltd

  We are sorry to see this review, but we strongly dispute that it fairly reflects our workmanship or reliability. We installed the boiler over a year ago, and the boiler itself is still working perfectly When we attended the property recently, the issue raised was found to be unrelated to our original installation. The customer has also contacted Checkatrade to confirm this and has tried to have the review removed. Checkatrade informed customer they cannot remove review so Jenny (customer) could only leave reply to her original review

• 10

  New boiler Installation

  Posted 27 May

  I spoke with Chris and his Team about changing my boiler. They were prompt, professional and most of all engaged with the client at all times. The installation was completed efficiently, on time and they left the workspace tidy and clean. I would highly recommend The Boiler Installation Specialists for anyone looking to replace or install a boiler. I will be using them again when it comes to annual boiler services.
  Verified reviewer
  Job location: CB1
• 10

  Outstanding service from beginning to end

  Posted 18 May

  From the initial assessment by Chris to tidying up at the end of- this team were exceptional. Jordan and Mason were professional, polite, grafted non stop and I can recommend them highly enough. When writing a good review I always like to point out one area for improvement to demonstrate I’m not a friend or family- I honestly don’t have one. Having overcome a potential problem that we thought may occur they ended up charging me less than the initial quote. Add Honesty to the list of compliments.
  Verified reviewer
  Job location: CM21
• 10

  Oil Tank Replacement Service

  Posted 11 March

  Excellent experience. Immediate response to an emergency situation with our oil tank. All organised swiftly and completed as agreed. Thank you to a great company that delivers . Paul Blosse
  Verified reviewer
  Job location: CB10
• 10

  This is a GENUINE one stop shop with highly experienced engineers to tackle everything.

  Posted 02 February

  Our boiler broke just before Christmas. The installation was more than 40 years old and was complex within a five bedroom listed farmhouse. It took us until January to find the most appropriate firm. We received a fixed cost for what turned out to be a premium service. The team of 4 arrived at 0800 and finished the whole job (immaculately) ten and a half hours later. The whole previous system has been updated and Hive electronic controls installed. And now the whole house can be temperature controlled all day long.
  Verified reviewer
  Job location: CM5