The Boiler Co North East Ltd
Newcastle upon Tyne
Checkatrade member since May 2024
Services
- Gas Boiler Installation
- Gas Central Heating Installation
- LPG Central Heating Installation
- LPG Boiler Installation
Customer Reviews
Write a review9.92 /10
Based on 33 reviews over the past 12 months
Quality of work
9.93
Reliability
9.97
Communication
9.8
What customers are saying
AI-generated from customer reviews over last 24 months
This tradesperson is highly regarded for being professional, knowledgeable, and reliable, with customers frequently highlighting their excellent communication and punctuality.
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Reviews (51)
10 Boiler service
Posted 3 days ago
Punctual, knowledgeable, was able to service all parts of the boiler that previous people couldn't do. Booked for gas fire service.Verified reviewerJob location: NE158 Fee structure
Posted 6 days ago
Job location: NE11The annual service was completed as scheduled, and the technician's time management was excellent. However, the billing process caused some confusion. We were unaware that the boiler inspection and cylinder pressure check are itemized charges, a policy that was only disclosed during the service. To prevent future misunderstandings, we recommend providing customers with a full fee breakdown, including VAT, at the time of scheduling.10 Excellent service!
Posted 20 October
Job location: NE5Annual service, wouldn’t go anywhere else. Very knowledgeable, polite, respectful, punctual and reasonable. Absolutely great service from The Boiler Co NorthEast Ltd10 Boiler Repair
Posted 28 September
Job location: NE5Steven was very polite and professional. Arrived at time agreed and completed work quickly and efficiently.10 Very professional
Posted 25 August
From start to finish the contact, arrival updates and work completed was professional and first class, I have already scheduled further works for my other property, its great to have a reliable tradesperson who answers his phone or gets back to youVerified reviewerJob location: NE2910 Gas boiler service
Posted 17 August
Steve came to service my Baxi boiler for the first time , he kept me informed when he was coming and carried out the service, I will be using him again .Very pleased with everything .Verified reviewerJob location: NE5
Photos
Company Info
Owner
Mr Stephen Jones
Ltd Company
1 years on Checkatrade
VAT Registered
No
Hello, I’m Steve, owner of The Boiler Co North East Ltd.
I have 10 years of experience in the gas/heating industry after leaving the Royal Marines in 2014. My experience includes working for a housing association ensuring gas safety checks and solutions were put in place for thousands of properties around Newcastle and the Northeast and working for Baxi the boiler manufacturer as a warranty repair engineer which gave me in-depth knowledge when it comes to repairing modern boilers. I offer boiler servicing, repairs, and installation throughout Newcastle Upon Tyne, Gateshead, Northumberland and Sunderland
The reason I decided to set up The Boiler Co Northeast is that I have seen the standard of other engineers and even big companies work and knew I could provide a better service at a more reasonable price. This also gave me the flexibility to fit my job around my young family.
I have extensive experience when servicing and installing gas appliances and also specialize in repairs, saving my customer's money and time without heating or hot water. As a Baxi-approved Installer, you’ll be eligible for same-day, or next-day warranty calls in the unlikely event that’s required.
I hope to see you sooner and add you to my list of happy, loyal customers.
Steve
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since May 2024
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