The Boiler Co North East Ltd
Newcastle upon Tyne
Checkatrade member since May 2024
Services
- Gas Boiler Installation
- Gas Central Heating Installation
- LPG Central Heating Installation
- LPG Boiler Installation
Customer Reviews
Write a review9.81 /10
Based on 20 reviews over the past 12 months
Quality of work
9.89
Reliability
9.89
Communication
9.63
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently describe this company as professional, punctual, and reliable, frequently praising the excellent communication and high standard of work.
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Reviews (59)
10 Good and reliable .
Posted 3 days ago
Job location: NE40Boiler service carried out, polite , efficient . Good communication arranging appointment.10 Fast & efficient service
Posted 25 March
Used The Boiler Co North East for a landlord gas safety certificate and a new thermostat installation - solid experience from start to finish. They responded quickly and got me booked in without any hassle. Turned up on time, carried out the gas safety check efficiently, and handled the thermostat install smoothly with no issues. Everything was explained clearly, paperwork sorted properly, and pricing was very competitive for both jobs. No delays, no upselling - just got the work done properly. Reliable, straightforward service. Would use them again without hesitation.Verified reviewerJob location: DH98.33 A quick and professional service
Posted 18 February
Job location: NE5Service and boiler repair done professionally and friendly and as quick as it could be done. Located in Newcastle and on a Baxi boiler. Definitely recommend10 Combi boiler repair
Posted 01 February
Boiler repair, Ideal combi. Fast professional service with no high call out feesVerified reviewerJob location: NE4010 Boiler service and system check
Posted 09 January
Job location: NE63Fantastic service. From making the initial call to being kept up to date when Steve was arriving. Courteous, polite, efficient service down to bringing his own covers for shoes! Would definitely recommend the company. Thank you Steve.10 Boiler Service
Posted 18 December 2025
This company was recommended to me for a boiler service. Following my booking an appointment, I was kept updated on the arrival time of the engineer (Steve), which was helpful. I was also able to choose a time convenient for me. Steve was very professional and treat my property with care. I was very happy with this company and wouldn’t hesitate to use again.Verified reviewerJob location: NE40
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Company Info
Owner
Mr Stephen Jones
Ltd Company
2 years on Checkatrade
VAT Registered
No
Hello, I’m Steve, owner of The Boiler Co North East Ltd.
I have 10 years of experience in the gas/heating industry after leaving the Royal Marines in 2014. My experience includes working for a housing association ensuring gas safety checks and solutions were put in place for thousands of properties around Newcastle and the Northeast and working for Baxi the boiler manufacturer as a warranty repair engineer which gave me in-depth knowledge when it comes to repairing modern boilers. I offer boiler servicing, repairs, and installation throughout Newcastle Upon Tyne, Gateshead, Northumberland and Sunderland
The reason I decided to set up The Boiler Co Northeast is that I have seen the standard of other engineers and even big companies work and knew I could provide a better service at a more reasonable price. This also gave me the flexibility to fit my job around my young family.
I have extensive experience when servicing and installing gas appliances and also specialize in repairs, saving my customer's money and time without heating or hot water. As a Baxi-approved Installer, you’ll be eligible for same-day, or next-day warranty calls in the unlikely event that’s required.
I hope to see you sooner and add you to my list of happy, loyal customers.
Steve
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since May 2024
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