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The Boiler Co North East Ltd

9.92/10

Newcastle upon Tyne

Checkatrade member since May 2024

Services

  • Gas Boiler Installation
  • Gas Central Heating Installation
  • LPG Central Heating Installation
  • LPG Boiler Installation

Customer Reviews

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9.92 /10

Based on 33 reviews over the past 12 months

Quality of work

9.93

Reliability

9.97

Communication

9.8

What customers are saying

AI-generated from customer reviews over last 24 months

This tradesperson is highly regarded for being professional, knowledgeable, and reliable, with customers frequently highlighting their excellent communication and punctuality.

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Reviews (51)

  • 10

    Boiler service

    Posted 3 days ago

    Punctual, knowledgeable, was able to service all parts of the boiler that previous people couldn't do. Booked for gas fire service.
    Verified reviewer
    Job location: NE15
  • 8

    Fee structure

    Posted 6 days ago

    The annual service was completed as scheduled, and the technician's time management was excellent. However, the billing process caused some confusion. We were unaware that the boiler inspection and cylinder pressure check are itemized charges, a policy that was only disclosed during the service. To prevent future misunderstandings, we recommend providing customers with a full fee breakdown, including VAT, at the time of scheduling.
    Job location: NE11
  • 10

    Excellent service!

    Posted 20 October

    Annual service, wouldn’t go anywhere else. Very knowledgeable, polite, respectful, punctual and reasonable. Absolutely great service from The Boiler Co NorthEast Ltd
    Job location: NE5
  • 10

    Boiler Repair

    Posted 28 September

    Steven was very polite and professional. Arrived at time agreed and completed work quickly and efficiently.
    Job location: NE5
  • 10

    Very professional

    Posted 25 August

    From start to finish the contact, arrival updates and work completed was professional and first class, I have already scheduled further works for my other property, its great to have a reliable tradesperson who answers his phone or gets back to you
    Verified reviewer
    Job location: NE29
  • 10

    Gas boiler service

    Posted 17 August

    Steve came to service my Baxi boiler for the first time , he kept me informed when he was coming and carried out the service, I will be using him again .Very pleased with everything .
    Verified reviewer
    Job location: NE5

Photos

Company Info

Owner

Mr Stephen Jones

Ltd Company

1 years on Checkatrade

VAT Registered

No

Domestic WorkFree Estimates24 Hour Call-outCards Accepted

Hello, I’m Steve, owner of The Boiler Co North East Ltd.


I have 10 years of experience in the gas/heating industry after leaving the Royal Marines in 2014. My experience includes working for a housing association ensuring gas safety checks and solutions were put in place for thousands of properties around Newcastle and the Northeast and working for Baxi the boiler manufacturer as a warranty repair engineer which gave me in-depth knowledge when it comes to repairing modern boilers. I offer boiler servicing, repairs, and installation throughout Newcastle Upon Tyne, Gateshead, Northumberland and Sunderland


The reason I decided to set up The Boiler Co Northeast is that I have seen the standard of other engineers and even big companies work and knew I could provide a better service at a more reasonable price. This also gave me the flexibility to fit my job around my young family.


I have extensive experience when servicing and installing gas appliances and also specialize in repairs, saving my customer's money and time without heating or hot water. As a Baxi-approved Installer, you’ll be eligible for same-day, or next-day warranty calls in the unlikely event that’s required.



I hope to see you sooner and add you to my list of happy, loyal customers.


Steve

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since May 2024

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