Reviews

  • 10

    Reliable

    Posted 4 days ago

    Really helpful and efficient and didn’t mind travelling out of his area to help me out. Would definitely recommend
    Verified reviewer
    Job location: DH8
  • 10

    Boiler service and CP12

    Posted 5 days ago

    Steve is very professional and booked in my CP12. At one property and a boiler service at my own property. Very polite and courteous. His rates are very competitive. Great job.
    Verified reviewer
    Job location: NE40
  • 10

    Boiler service

    Posted 05 November

    Punctual, knowledgeable, was able to service all parts of the boiler that previous people couldn't do. Booked for gas fire service.
    Verified reviewer
    Job location: NE15
  • 8

    Fee structure

    Posted 02 November

    The annual service was completed as scheduled, and the technician's time management was excellent. However, the billing process caused some confusion. We were unaware that the boiler inspection and cylinder pressure check are itemized charges, a policy that was only disclosed during the service. To prevent future misunderstandings, we recommend providing customers with a full fee breakdown, including VAT, at the time of scheduling.
    Job location: NE11
  • 10

    Excellent service!

    Posted 20 October

    Annual service, wouldn’t go anywhere else. Very knowledgeable, polite, respectful, punctual and reasonable. Absolutely great service from The Boiler Co NorthEast Ltd
    Job location: NE5
  • 10

    Boiler Repair

    Posted 28 September

    Steven was very polite and professional. Arrived at time agreed and completed work quickly and efficiently.
    Job location: NE5