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That Pond Guy LTD

9.74/10

Burham

Checkatrade member since June 2021

Services

  • Pond Maintenance / Cleaning

Customer Reviews

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9.74 /10

Based on 81 reviews over the past 12 months

Quality of work

9.77

Reliability

9.78

Communication

9.68

What customers are saying

AI-generated from customer reviews over last 24 months

This company is highly recommended by customers for its professional, knowledgeable, and hard-working team who consistently deliver fantastic results and leave everything tidy. While the vast majority of feedback is excellent, a small number of customers have mentioned issues with scheduling and final job details.

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Reviews (333)

  • 10

    Exceptional

    Posted 2 days ago

    Exceptional service from the outset. My failed pond has been saved by Harvey and his team. It's so unusual these days to come across people who are so skilled but who also clearly enjoy what they do. It is astonishing how beautiful my pond is looking now and I'm so grateful for the hard work and dedication. It was a huge job. Cutting my oversized wildlife pond in half, deepening and fibreglassing the "new" pond and setting up a dry garden - in just 5 days, the week before Christmas, from a company based 50 miles away. Amazing! Thank you.
    Verified reviewer
    Job location: SS4
  • 10

    Highly recommended

    Posted 15 December

    Not just the one, we got a whole team! Across a week of applied expertise and persistence (wet weather notwothstanding) a full makeover of the walled pond has been completed. The ledges and shelf effects have been defined like sculpture due to the smooth fibre glass application, opening up a range of ornamental possibilities with rocks and plants. As the work continued the fish were cared for in their own jacuzzi-style tank. The high level of skill across the team was daily apparent. Especially noteworthy was the constant communication sustained by the Chief keeping us in the loop.
    Verified reviewer
    Job location: IG10
  • 10

    Excellent service

    Posted 21 November

    This is the second occasion that I have used That Pond Guy….the first occasion for a major clean out of my pond, the second occasion for a moderately sized maintenance visit. On both occasions I have been thoroughly satisfied with the work. I was given a time of arrival, the team did exactly what I asked, and did it well, were pleasant and courteous and left the area clean and tidy. That Pond Guy will be my ‘contractor’ of choice for all future work on my pond. A very important bonus is that Matt responds to enquiries very quickly. Highly recommended!
    Verified reviewer
    Job location: CM13
  • 10

    Great company, great people

    Posted 21 November

    We bought a house with a pond, arrived on completion day to fish we didn’t expect and all the inner workings to the pond removed. Contacted Matt who gave us a number of options and quoted thoroughly with an explanation of each option and detailed the benefits. We then had Natalie and Bill attend to clean, tidy, fit a pump and fountain to our pond. Natalie took the time to explain to me the condition of the pond and the necessary steps to get it to an optimum position which was much appreciated. All around just a great experience, a thoughtful service and really nice genuine people to deal with
    Verified reviewer
    Job location: TN15
  • 9

    Pond cleaning

    Posted 18 November

    Excellent service, l wouldn't trust my pond with anyone else.
    Verified reviewer
    Job location: DA12
  • 9

    Very pleased

    Posted 05 November

    Very pleased with the work, very efficient, left nice and tidy. Went above and beyond. The 2 chaps were very helpful Very professional and friendly, a weight off my mind, kept me informed of progress of job, would recommend.
    Verified reviewer
    Job location: DA15

Photos

Company Info

Owner

Mr. Matthew Adlington

Ltd Company

4 years on Checkatrade

VAT Registered

Yes: 409699645

Domestic WorkCommercial WorkFree Estimates24 Hour Call-out

Welcome to That Pond Guy! We’re a professional pond contractor company offering comprehensive pond services, from pond cleaning, pond maintenance, and custom pond building to specialised pond fibreglassing, pond equipment supplies, and more. Our mission is to deliver exceptional results for each pond we work on, ensuring pristine water quality and vibrant, healthy environments for your fish—all at a competitive price.


I’m Matt Adlington, from the picturesque village of Burham in Kent. Since founding That Pond Guy in 2021, I've turned my passion for ponds and fish into a trusted service with over 400 online reviews, helping pond owners across the South East create and maintain beautiful aquatic spaces. My journey began in 2018 with the construction of my own pond, which sparked my commitment to sharing my expertise and understanding of what it takes to keep ponds clear, healthy, and teeming with life.


Though based in Kent, we proudly extend our expert pond care services across the entire South East, providing pond maintenance, building, and more in Kent, London, Essex, Surrey, Sussex, Berkshire, and Hampshire. Each pond is unique, and we treat it as such—whether it’s a koi pond, wildlife pond, or large natural garden pond or lake, we bring the same level of care and dedication to every project.


Contact us today for a free quote, and let That Pond Guy take the hassle out of your pond care!

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Member since June 2021

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