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That Pond Guy LTD

9.69/10

Burham

Checkatrade member since June 2021

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Website

Services

  • Pond Maintenance / Cleaning

Customer Reviews

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9.69 /10

Based on 74 reviews over the past 12 months

Quality of work

9.7

Reliability

9.73

Communication

9.64

What customers are saying

AI-generated from customer reviews over last 24 months

This company is highly recommended for its professional, friendly, and knowledgeable service. Customers are consistently delighted with the high quality of work, from cleaning to full builds, frequently praising the team's great communication and tidiness.

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Reviews (352)

  • 10

    If you need your pond cleaned, then call "That Pond Guy"

    Posted 5 days ago

    I would highly recommend That Pond Guy to anyone who has a pond, I got a text on the day they were due giving me an arrival time which they met, they carried out the pond clean to a high standard. The guys were very professional and gave me some sound advice on how to keep my pond clean and healthy. When they left they left no mess and I was left with a clean and healthy pond.
    Verified reviewer
    Job location: ME8
  • 9.67

    As above

    Posted 30 April

    I was rather surprised and very pleased to see 2 women, Natalie and Charlotte who came to sort out my damaged, empty, overgrown pond. They worked really well as a team and were very efficient, thoughtful and attentive to my foibles and made the final pond environs look wonderful and neat before they left. I would highly recommend 'That Pond Guy's (women!) Claire Wyatt
    Verified reviewer
    Job location: RH18
  • 9

    Clean pond

    Posted 24 April

    We were very pleased with the pond cleaning service we received today The murky pond was sparkling clean when Natalie and Ash were finished, They are a lovely couple very professional and efficient,would certainly recommend them.Matt was very helpful and kept in touch with us with our enquiries.
    Job location: RM14
  • 10

    Punctual, professional and good communication

    Posted 20 April

    Full pond build with viewing windows. Harvey and his team did an excellent job and were happy to explain everything as they went along. It was a full on build, foundations,drainage and electrics but all executed in a professional manner. Would highly recommend.
    Verified reviewer
    Job location: TN28
  • 10

    Excellent service from start to finish

    Posted 19 April

    I had a great experience with That Pond Guy from start to finish. They were incredibly responsive to my initial enquiry, gave me the most competitive quote, and were able to come on site within a week. The team were professional, friendly, and clearly took pride in their work. They worked really hard and the finished result was excellent. I am absolutely delighted with the refurbishment and would not hesitate to recommend them to anyone looking for a reliable pond specialist.
    Job location: SL5
  • 10

    Customer service is second to none

    Posted 02 April

    Excellent business, we've now used this guy a few times and he always overdelivers on what has been asked
    Verified reviewer
    Job location: ME15

Photos

+106

Company Info

Owner

Mr. Matthew Adlington

Ltd Company

5 years on Checkatrade

VAT Registered

Yes: 409699645

Domestic WorkCommercial WorkFree Estimates24 Hour Call-out

Welcome to That Pond Guy, your trusted specialist for pond cleaning, pond maintenance, and custom pond building across Kent, London and the South East. Whether your pond needs a thorough clean, professional koi pond construction, or specialist fibreglass lining, we provide practical, expert solutions designed to keep your pond clear, healthy, and thriving.


Alongside domestic garden ponds and koi ponds, we also work on large ponds and lakes, offering ongoing maintenance and supplying high quality pond equipment to support long term water quality and reliability.


Founded in 2021 and based in Burham, Kent, That Pond Guy has built a strong reputation as a trusted pond contractor, now supported by over 400 five star customer reviews from homeowners, estates, and organisations across the South East.


The business was built on a genuine passion for ponds, with hands on experience in koi ponds and water feature maintenance shaping the practical, detail focused approach applied to every project today.


Over time, That Pond Guy has grown into a dedicated team of pond specialists. We now operate multiple pond cleaning and maintenance teams, alongside a separate pond building and construction team, allowing us to deliver everything from routine pond care through to complex bespoke builds efficiently and reliably.


We proudly work across Kent, London, Essex, Surrey, Sussex, Berkshire, and Hampshire, delivering professional pond cleaning, maintenance, and building services tailored to each pond’s individual needs, from small garden ponds through to large natural lakes.


Get in touch today for a free quote and let That Pond Guy look after all aspects of your pond with experienced workmanship and honest advice.

This trade passed up to 12 Checkatrade vetting checks

Member since June 2021

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