That Pond Guy LTD
Burham
Checkatrade member since June 2021
Services
- Pond Maintenance / Cleaning
Customer Reviews
Write a review9.75 /10
Based on 83 reviews over the past 12 months
Quality of work
9.77
Reliability
9.78
Communication
9.69
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this company for their professional, friendly, and knowledgeable team who deliver high-quality pond cleaning, repair, and maintenance. Reviewers frequently mention the excellent results and how tidy the team leaves the work area, with many stating they would happily recommend the service.
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Reviews (337)
10 Excellent service
Posted 27 January
Good company, we use them regularly to sort out any issues with our pond.Verified reviewerJob location: ME159 Pleased with the work carried out.
Posted 20 January
Job location: ME1I was very pleased with the work carried out on my pond. It was cleared of weeds etc. and then put back as requested. I will use them again and can recommend their work.10 A superb job!
Posted 17 January
Really pleased with the pond cleaning service from That Pond Guy. Natalie and Billy arrived right on time and were friendly, polite, and easy to talk to. They took great care with both my ponds, checked with me whenever something wasn’t clear, and made sure everything was done exactly how I wanted. The ponds look great now — clear water, refreshed, and everything left tidy. You can tell they take pride in their work. I’d happily recommend them for reliable and professional pond maintenance.Verified reviewerJob location: ME1010 Spotless, book ASAP
Posted 29 December 2025
Job location: SE5Couldn't recommend Matt and his team more highly. His communication was personable and friendly, and the guys did a fantastic job leaving out very murky back garden pond totally spotless. My only criticism is that we had to wait a little while for an appointment, because they are clearly so in demand! Will only use TPG for our pond needs moving forwards.10 Exceptional
Posted 20 December 2025
Exceptional service from the outset. My failed pond has been saved by Harvey and his team. It's so unusual these days to come across people who are so skilled but who also clearly enjoy what they do. It is astonishing how beautiful my pond is looking now and I'm so grateful for the hard work and dedication. It was a huge job. Cutting my oversized wildlife pond in half, deepening and fibreglassing the "new" pond and setting up a dry garden - in just 5 days, the week before Christmas, from a company based 50 miles away. Amazing! Thank you.Verified reviewerJob location: SS410 Highly recommended
Posted 15 December 2025
Not just the one, we got a whole team! Across a week of applied expertise and persistence (wet weather notwothstanding) a full makeover of the walled pond has been completed. The ledges and shelf effects have been defined like sculpture due to the smooth fibre glass application, opening up a range of ornamental possibilities with rocks and plants. As the work continued the fish were cared for in their own jacuzzi-style tank. The high level of skill across the team was daily apparent. Especially noteworthy was the constant communication sustained by the Chief keeping us in the loop.Verified reviewerJob location: IG10
Photos
Company Info
Owner
Mr. Matthew Adlington
Ltd Company
5 years on Checkatrade
VAT Registered
Yes: 409699645
Welcome to That Pond Guy, your trusted specialist for pond cleaning, pond maintenance, and custom pond building across Kent, London and the South East. Whether your pond needs a thorough clean, professional koi pond construction, or specialist fibreglass lining, we provide practical, expert solutions designed to keep your pond clear, healthy, and thriving.
Alongside domestic garden ponds and koi ponds, we also work on large ponds and lakes, offering ongoing maintenance and supplying high quality pond equipment to support long term water quality and reliability.
Founded in 2021 and based in Burham, Kent, That Pond Guy has built a strong reputation as a trusted pond contractor, now supported by over 400 five star customer reviews from homeowners, estates, and organisations across the South East.
The business was built on a genuine passion for ponds, with hands on experience in koi ponds and water feature maintenance shaping the practical, detail focused approach applied to every project today.
Over time, That Pond Guy has grown into a dedicated team of pond specialists. We now operate multiple pond cleaning and maintenance teams, alongside a separate pond building and construction team, allowing us to deliver everything from routine pond care through to complex bespoke builds efficiently and reliably.
We proudly work across Kent, London, Essex, Surrey, Sussex, Berkshire, and Hampshire, delivering professional pond cleaning, maintenance, and building services tailored to each pond’s individual needs, from small garden ponds through to large natural lakes.
Get in touch today for a free quote and let That Pond Guy look after all aspects of your pond with experienced workmanship and honest advice.
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Member since June 2021
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