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That Pond Guy LTD

9.86/10

Burham

Checkatrade member since June 2021

Customer Reviews

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9.86 /10

Based on 82 reviews over the past 12 months

Quality of work

9.88

Reliability

9.88

Communication

9.75

What customers are saying

AI-generated from customer reviews over last 24 months

Customers overwhelmingly praise this company for their professional service and high-quality pond maintenance, cleaning, and repair work. The team is consistently described as knowledgeable, hardworking, polite, and exceptionally tidy.

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Reviews (306)

  • 10

    Professional and reliable

    Posted 1 day ago

    Our leaking pond was emptied, cleaned out and relined with fibreglass with a final black coating. It looks great. All work was done professionally and to the timescale promised. Communication with Matt was easy, polite and prompt all through the job from initial contact to final completion. We are very pleased with the result and wouldn’t hesitate to recommend That Pond Guy.
    Job location: DA9
  • 10

    Excellent and pleased to recommend

    Posted 18 July

    punctual, professional and polite Natalie and Bill arrived as agreed, worked hard and did a fantastic job
    Verified reviewer
    Job location: TN8
  • 10

    Outstanding service

    Posted 15 July

    We had a persistent pond leak that required daily refilling. W contacted That Pond Guy to see about getting the pond relined. With a tight deadline, we we really hoping they could help. Although they were fully booked for the next few weeks, they made it happen. Natalie and Bill came on a very hot Sunday to do the job. They were very professional, friendly, and worked incredibly hard, paying attention to every detail, despite the heat and weekend hours. They took a great care of our fish and plants. We couldn't be more grateful and will highly recommend them. We will definitely use them again.
    Verified reviewer
    Job location: ME10
  • 10

    Exceptional good company

    Posted 09 July

    We were very sceptical trying to find someone who could repair the leek that was costing us a lot of money keeping topping the pond up every day. What we wanted was a reliable professional company that would take care in the work that was required. Thankfully we found the right person who exceeded our expectation and they couldn't do enough to get the pond up and running. Matt understands how fish should be handled in transferring them from the pond to a holding tank and what was required to rectify the problem. We can't thank him enough and would recommend this company to anyone.
    Verified reviewer
    Job location: IG10
  • 10

    Upgrade pond

    Posted 07 July

    Our overall experience with that pond guy company was great. The young lads worked really hard and the other team members were 100% confident in their abilities to give us a lovely pond which they did. I would recommend this company to anybody who is considering having a pond built or maintenance for an existing pond, the knowledge and experience they have is invaluable. We went on Matts recommendation for a Burtons Drum Filter for low maintenance, we also felt the the price was justified for the preparation and work carried out it wasn’t cheap but worth it for what we had done.Really pleased
    Job location: SE3
  • 10

    Relining garden pond and installing filtration.

    Posted 06 July

    Carried out in just over half a day with three workman it made a previously neglected area of a garden a feature to be proud of
    Job location: ME15

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Company Info

Owner

Mr. Matthew Adlington

Ltd Company

4 years on Checkatrade

VAT Registered

Yes: 409699645

Domestic WorkCommercial WorkFree Estimates24 Hour Call-out

Welcome to That Pond Guy! We’re a professional pond contractor company offering comprehensive pond services, from pond cleaning, pond maintenance, and custom pond building to specialised pond fibreglassing, pond equipment supplies, and more. Our mission is to deliver exceptional results for each pond we work on, ensuring pristine water quality and vibrant, healthy environments for your fish—all at a competitive price.


I’m Matt Adlington, from the picturesque village of Burham in Kent. Since founding That Pond Guy in 2021, I've turned my passion for ponds and fish into a trusted service with over 400 online reviews, helping pond owners across the South East create and maintain beautiful aquatic spaces. My journey began in 2018 with the construction of my own pond, which sparked my commitment to sharing my expertise and understanding of what it takes to keep ponds clear, healthy, and teeming with life.


Though based in Kent, we proudly extend our expert pond care services across the entire South East, providing pond maintenance, building, and more in Kent, London, Essex, Surrey, Sussex, Berkshire, and Hampshire. Each pond is unique, and we treat it as such—whether it’s a koi pond, wildlife pond, or large natural garden pond or lake, we bring the same level of care and dedication to every project.


Contact us today for a free quote, and let That Pond Guy take the hassle out of your pond care!

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