Taylor & Chang Removals LTD

Reviews (17)

• S
  Scarlett A
  4.67

  Move garden furniture

  Posted 1 day ago

  Great and accommodating at short notice, good price. Hard job getting table out collection garden. En-route I had to leave and left a video with instructions including where money was. Only thing they replied with was ‘where’s the money’. Didn’t reply to other messages when they were 20 mins late. On arrival someone called and was extremely rude. The table wouldn’t fit - instead of breaking the news politely, they complained that they weren’t paid enough to do it, made it out like they were doing a favour because of low price, patronising, telling me I didn’t know how big table was.
  Verified reviewer
  Job location: KT6

  Response from Taylor & Chang Removals LTD

  It’s Unfortunate you feel this way, in actual fact the table did not fit out the sellers garden and without my staff the job could not have proceeded. Before arrival we were informed the customer had to leave so we simply enquired who would pay us ? Not in a rude way as was suggested . No consideration was given by the customer if the table would fit through a very tight walk way and it clearly did not even with scaffolding making it impossible. I regret this customer felling we felt short on this occasion and we will look at things to improve for the future .

• C
  Charlie S
  10

  Great Packaging Service.

  Posted 25 July

  The packaging team at Taylor & Chang Removals did an amazing job protecting our fragile items. They used high-quality materials and packed everything with great attention to detail. Not a single item was damaged during the move.
  Job location: SM1
• J
  John M
  10

  Professional Man and Van Service.

  Posted 18 July

  I booked the Man and Van service for a smaller move, and it exceeded my expectations. The driver was courteous, arrived on time, and helped load and unload everything efficiently. It was excellent value for money and completely hassle-free.
  Job location: KT17
• C
  Catherine D
  10

  A tricky job handled with care and professionalism

  Posted 10 June

  The guys were great. It was a tricky job all handled with care and in a friendly way. Much appreciated. Would recommend them to anyone.
  Job location: RH10
• T
  Tom T
  10

  Excellent Emergency Removal Service

  Posted 07 June

  Taylor & Chang Removals came to our rescue when we needed a last-minute move. Their team arrived quickly, handled everything professionally, and made a stressful situation feel manageable. The service was efficient, careful, and friendly from start to finish.
  Verified reviewer
  Job location: KT17
• W
  William R
  10

  Outstanding Storage & Packaging Support.

  Posted 03 June

  I used Taylor & Chang Removals for packaging and storage while renovating my home. Everything was packed securely and stored safely. The team kept great communication throughout the process, and I felt confident my items were in good hands.
  Job location: KT17