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Swiftflow Direct

9.56/10

London, London

Checkatrade member since November 2018
5

Accepts Checkatrade Pay

We guarantee the work for up to £1,000 for 12 months. T&Cs apply

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Website

Services

Gas Boiler Installation
Gas Central Heating Installation
Gas Safety Checks - CP12
Gas Cooker Installation
Air Source Heat Pump Installation - ASHP
Gas Boiler Servicing / Repair
Smart Thermostats
Emergency Central Heating Repair
Gas Central Heating Servicing / Repair
Ground Source Heat Pump Installation - GSHP
Ground Source Heat Pump Servicing / Repair - GSHP
LPG Boiler Installation
LPG Central Heating Installation
LPG Central Heating Servicing / Repair
Air Source Heat Pump Servicing / Repair - ASHP

Customer Reviews

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9.56 /10

Based on 39 reviews over the past 12 months

Quality of work

9.77

Reliability

9.67

Communication

9.26

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise their engineers for being professional, knowledgeable, and tidy, often highlighting their clear communication and politeness. A small number of customers mentioned concerns about a lack of transparency on final costs and some communication issues.

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Reviews (372)

9.67
Professional work undertaken
Posted 10 April
The engineer undertook the works in a professional manner. The attitude, skills and knowledge of the works was done with pride.
Job location: EN3
8.67
Desmond did a great job
Posted 01 April
Great tidy work. Desmond knows his stuff
Verified reviewer
Job location: E2
J
Jake B
5.67
The job was fixing a leaking loop on our boiler, required freezing the pipe and replacing it
Posted 01 April
The work was assessed and completed on the day but the communication was terrible - I received text messages requesting payments for the work before it went ahead. As I am a landlord I wasn’t present at the property but could not contact the engineer without getting transferred by the company main line. I was not communicated to around timings after confirming the work would take place. My tenants were waiting for hours for the engineer to come back with no real clarity. The automated text system does not work for this service in my opinion
Verified reviewer
Job location: E2
8.67
Thanks Desmond for great job
Posted 31 March
Desmond was very polite and did a fast, tidy job.
Verified reviewer
Job location: E2
10
Courteous and thorough
Posted 31 March
Engineer checked the gas stove top to see if it could be repaired, measured up for a new one and checked there were no gas leaks.
Verified reviewer
Job location: RM8
10
Changing of the drain for shower
Posted 28 March
Excellent work and very much recommend. Very personable approach and real solution provider - would definitely call back.
Job location: E10

Photos

Call centre's bookings and Accounts Team.

Technicians, purchasing and fleet logistics team.

All our engineers where a company uniform, always present identification and are qualified and accre

+55

Company Info

Owner

Mr. Desmond .Durrant

Sole Trader

8 years on Checkatrade

VAT Registered

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

We are able to offer a complete service embracing all aspects of your Electrical Gas & Plumbing requirements & guarantee the successful completion of your job within the agreed time, our goal is to meet and exceed the expectations of every customer.

You can count on quality and complete satisfaction when you use Swiftflow Direct. Our company & engineers have an extensive range of qualification & registrations i.e. GasSafe, NICEIC, NAPIT, City & Guilds to ensure that you get the very highest levels of service with the minimum levels of disruption.

We take on all types of jobs from small domestic work to larger commercial projects, all carried out to the highest standards, & at very competitive prices. Swiftflow Direct is a progressive forward-looking company that has built up an enviable reputation over the last 40 years.

We have over 40 years’ experience, offering quality advice and services.

Services Offered:

1-3 Hour for Emergency Call Out.
No Call Out fee
72% of our customers come back year after year
83% of jobs completed on first visit.

ALL WORK IS FULLY GUARANTEED AND CARRIED OUT BY PROFESSIONAL CRAFTSMEN ACCREDITED WITHIN THEIR OWN FIELDS. OUR STAFF ARE SUPPLIED WITH A UNIFORM ALONG WITH COMPANY IDENTIFICATION.

Our engineers are highly skilled professionals delivering outstanding quality services on all plumbing and gas works in accordance with the national standards and relevant building regulations.

All plumbing and gas works are done to a very high standard, using the latest and most efficient range of tools to complete all our work.

At our jobs, we take great considerations of all our client’s properties.