Surrey Clean Team

Reviews (51)

• 0

  Potential End of Tenancy Clean

  Posted 23 February

  I emailed about an end of tenancy clean. They responded, answered my questions & gave me a quote. I was happy so far. I then asked them via email about a static caravan clean, as at the time I was potentially going to move into one. Utter silence. I followed up. Twice. No response. I then made a formal complaint. They responded and said they must have "some how missed" my caravan emails. I re-sent them. No response. If they didn't want to do a caravan clean, they just had to say, but ghosting me is unacceptable. They've now lost two jobs & got a bad review instead. Disgraceful behaviour
  Verified reviewer
  Job location: RH6

  Response from Surrey Clean Team

  I explained to this customer that I had some unexpected family commitments that needed me to be away from work, hence the slow/lack of replying. We are a small company, with myself being on the road everyday working, and dealing with all admin tasks for the business as well as a family. When an emergency happens, naturally work will take a back seat, and replying to jobs can be slow. I have apologiesed to the customer directly, as this may be frustrating on there part, but unfortunately this time it was out my hands. I have not had a reply from the cutomer.

• 10

  End of Tenancy, Oven, and Carpet Clean

  Posted 06 February

  I booked Surrey Clean Team through Checkatrade, and they were quick to provide a full quote. The team arrived early, and did and excellent job! Highly recommend!
  Verified reviewer
  Job location: RH5
• 10

  End of tenancy clean

  Posted 28 October 2024

  Excellent, clear and fast communication to quote and book the job. Easy to work with and clean carried out to the exact specifications we need at the end of our rental contract
  Verified reviewer
  Job location: RH12
• 10

  End of tenancy cleaning

  Posted 10 August 2024

  Initially I inquired about carpet cleaning and SCT was the best quote. I then found that some additional cleaning was required when the tenants checked out and asked them to undertake that too. Dean identified some areas that needed a further clean, which hadn't been brought to my attention, and kindly did that as well. So, I was very happy.
  Verified reviewer
  Job location: SM1
• 9.25

  End of tenancy clean

  Posted 21 June 2024

  Dean and Charlotte did a great job providing an end of tenancy clean. They were very friendly and the end result was awesome. Especially recommend their carpet clean - very powerful and they did a great job with some hard to remove stains.
  Verified reviewer
  Job location: CR5
• 10

  Deep clean if flat

  Posted 11 June 2024

  Excellent team . Arrived on time and did a fabulous job. Would definately recommend xx
  Verified reviewer
  Job location: KT21