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Surrey Appliances Limited

9.02/10

Woking, Surrey

Checkatrade member since February 2022

Customer Reviews

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9.02 /10

Based on 168 reviews over the past 12 months

Quality of work

9.15

Reliability

9.06

Communication

9.11

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this trade for their prompt, efficient, and professional service, with many highlighting the engineers' polite and communicative approach. A small number of reviewers noted occasions where a repair was not possible or communication could have been better.

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Reviews (325)

  • 8.67

    Oven repair turned replacement

    Posted 1 day ago

    I asked Surrey to come and have a look for a potential repair to my mums oven. They came on time, gave honest feedback and quoted for the parts. As it was old and not very economical to repair the suggested a replacement oven. Their price was decent. It was delivered to them and they came to install. The only niggle was we were due to have an installation and the engineer got busy and didn't show. The office were great and promptly rearranged and they tagged us on to the end of the day. Both gentlemen were quick and professional. I would 100% reccomend
    Job location: E4
  • 8.67

    Great service

    Posted 4 days ago

    Great friendly and efficient service
    Verified reviewer
    Job location: SE8
  • 9.33

    washing machine problem

    Posted 6 days ago

    Umar did everything and was excellent
    Verified reviewer
    Job location: RG40
  • 8.33

    Good

    Posted 22 July

    Communication could be better, they replaced the electric grill but could not locate part for oven. They were good
    Verified reviewer
    Job location: SL5
  • 10

    Good company to use

    Posted 13 July

    Came when they said they would. Completed the work. Polite and courteous.
    Verified reviewer
    Job location: KT4
  • 5.67

    Not helpful

    Posted 11 July

    My washing machine stopped spinning but was still washing. The engineer came, spun the drum once, said it was gone and not worth fixing, then quickly charged £65 and said he'll send quotes for a new one. I asked him to try the belt (a £10 fix), but he dismissed it, saying it would fall off. I asked for quotes for a new machine - they sent overpriced ones and stopped replying when I found cheaper options and asked for something in that region. Disappointing, especially given their good reviews. I expected a more helpful service.
    Job location: EC1V

Photos

+45

Company Info

Owner

Mr Umar Iqba

Ltd Company

3 years on Checkatrade

VAT Registered

Yes: 436243994

Domestic WorkCards AcceptedInsurance Work Undertaken24 Hour Call-out

Surrey appliances is a family run business, entering 20 years of trading in London now expending to surrey. We have grown exponentially over the years. We have more than 10 engineers .We offer competitive prices to our customers, including all the services.

Most of our business growth is down to word of mouth and personal recommendations. This is because we provide clear and honest report with regards to a faulty appliance. We also offer our recommendation, which is in the best interest of the landlords and Customers.

We offer a wide range of services. We carry huge amount of stock on white goods. So we will always have some alternative to what customer is looking for, if not the exact model

REPAIRS on ALL major domestic appliances. We can order all the spares on white goods, which can arrive next working day. We stock Furniture items for the letting market. These includes beds, sofas, table and chairs etc.

We are a ONE-STOP shop for a range of items required in a household.

We have a good relationship with landlords and letting agents, who cannot be present onsite to oversee the job being carried out. They rely on honest and reliable people who can attend and resolve the issue in good time. We offer key collection service for our landlords and agents, for tenants who cannot take time of their busy schedules.

This trade passed up to 12 Checkatrade vetting checks

Member since 2022

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