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Surrey Appliances Limited

9.12/10

Woking, Surrey

Checkatrade member since February 2022

Customer Reviews

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9.12 /10

Based on 166 reviews over the past 12 months

Quality of work

9.23

Reliability

9.15

Communication

9.2

What customers are saying

AI-generated from customer reviews over last 24 months

Surrey Appliances generally receives praise for their prompt service, efficient repairs, clear communication, and reasonable pricing. However, a small number of customers have reported issues with engineers not attending appointments and occasional communication problems.

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Reviews (309)

  • 9

    Electric oven repair

    Posted 2 days ago

    They were responsive and they turned up when they said they would, after giving me a bit of notice. They were honest with me: nothing's actually wrong with my oven, there is no need to replace anything. They were cheaper than the other traders who quoted me too. I'll use them again when my oven is actually broken!
    Verified reviewer
    Job location: E15
  • 5.33

    Oven not working

    Posted 05 June

    An engineer from Surrey Appliances attended to fix my oven issue but unfortunately, within 5 minutes of arriving, the engineer identified the issue as electrical and told me he couldn't fix it. I then had to pay for the visit and the engineer advised me to contact an electrician to fix it. This was disappointing as it seemed to be a common electrical fault and they could advise from the start whether they could cover it.
    Job location: E16
  • 10

    oven repair.

    Posted 05 June

    prompt acknowledgements . arrived on time. diagnosed, parts orderd, and came back promptly to repair. price quoted was price paid and thoroughly reasonable. thanks very much.
    Verified reviewer
    Job location: RG12
  • 10

    Fair pricing

    Posted 02 June

    Did what they said they would do, when they said they would do it. Reasonable price
    Job location: SE13
  • 10

    Oven repair

    Posted 01 June

    Quick and easy response. Arrived on time. Efficiently diagnosed and repaired oven. Priced well. A very good service.
    Verified reviewer
    Job location: TW14
  • 10

    Highly recommended

    Posted 31 May

    I filled in the form on Checkatrade and within minutes I received 2 quotes. I went with Surrey Appliances as theirs was the cheapest and am 100% satisfied with their service. I was booked for the repair visit for 2 days later, the engineer called me 15 minutes before arrival, which is great customer support! He was thorough, worked quickly and explained everything he was doing and now my Miele dishwasher is in perfect working order. Cannot recommend Surrey Appliances highly enough, first class service.
    Verified reviewer
    Job location: SE9

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Company Info

Owner

Mr Umar Iqba

Ltd Company

3 years on Checkatrade

VAT Registered

Yes: 436243994

Domestic WorkCards AcceptedInsurance Work Undertaken24 Hour Call-out

Surrey appliances is a family run business, entering 20 years of trading in London now expending to surrey. We have grown exponentially over the years. We have more than 10 engineers .We offer competitive prices to our customers, including all the services.

Most of our business growth is down to word of mouth and personal recommendations. This is because we provide clear and honest report with regards to a faulty appliance. We also offer our recommendation, which is in the best interest of the landlords and Customers.

We offer a wide range of services. We carry huge amount of stock on white goods. So we will always have some alternative to what customer is looking for, if not the exact model

REPAIRS on ALL major domestic appliances. We can order all the spares on white goods, which can arrive next working day. We stock Furniture items for the letting market. These includes beds, sofas, table and chairs etc.

We are a ONE-STOP shop for a range of items required in a household.

We have a good relationship with landlords and letting agents, who cannot be present onsite to oversee the job being carried out. They rely on honest and reliable people who can attend and resolve the issue in good time. We offer key collection service for our landlords and agents, for tenants who cannot take time of their busy schedules.

This trade passed up to 12 Checkatrade vetting checks

Member since 2022

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