Surelock Homes Locksmiths

Reviews (443)

• 10

  Door lock change and keys cut

  Posted 04 March

  We had a door lock stuck, a quick call and they were round the same day. Not only fixed the issue, gave us a new type so we won’t cause the same issue again. Plus cut extra keys on site and tightened up some hinges. Very pleased.
  Verified reviewer
  Job location: TN37
• 10

  Quick, reliable, patient!

  Posted 26 February

  I've called Matt at Surelock Homes on a number of occasions and always found him to be extremely helpful and responsive; he has helped in situations where we've been locked out at lightening speed! Most recently he helped make sure our house was properly secured, advising on locks and costs to help me keep things within budget, and being extremely patient while I decided on lock fixture finishes (gold, brass, mat – and so on!). Most importantly, perhaps, he is reliable – responds to messages quickly and shows up when he says he will. Always my go-to for lock help!
  Job location: TN34
• 10

  Door lock changing and keys cut.

  Posted 17 February

  Matt was fantastic, friendly, knowledgeable, punctual and did a fantastic job. And gave good advice on keeping the property secure. No offence to Thompson, had keys cur there before and had to go back twice . Matt did all the key cutting on site. After changing door lock.
  Verified reviewer
  Job location: TN37
• 10

  Speedy, excellent service

  Posted 12 February

  Matthew repaired and fitted hinges to my front door which did not shut properly and replaced lock on my back door, excellent service and workmanship, it's like having 2 new doors! 5***** Would recommend.
  Verified reviewer
  Job location: TN34
• 10

  Pvc french patio in need of repair

  Posted 15 January

  After explaining my sitiuation with my patio french doors pvc around 26 years old over the phone And being told by glazing firm thats parts to fix said door are no longer available Surelock homes assured me it could be fixed and parts are available and in stock Arrived at my door within the hour and fixed said door Polite professional service from start to finish
  Verified reviewer
  Job location: TN37
• 10

  Professional and Friendly.

  Posted 12 January

  Appointment quickly arranged via the app with a phone call to confirm what the issue was with the lock. They arrived on time and, after an inspection, resolved the matter. Matt, explained the work carried out, was professional and friendly. Advice was provided on other matters affecting the door with minor adjustments being made to other internal and external doors. Overall, a great service from a professional and friendly team.
  Verified reviewer
  Job location: TN31