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Surebuild

9.08/10

Bristol, Gloucestershire

Checkatrade member since 2014
10

Public liability insurance is unverified

Customer Reviews

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9.08 /10

Based on 5 reviews over the past 12 months

Quality of work

10

Reliability

10

Communication

9.25

Reviews (39)

  • Anonymous
    9.67

    Rebuilding a stone garden wall

    Posted 06 June

    Steve did an excellent job, and the end result is great
    Job location: GL16
  • Anonymous
    10

    Taking down stone and brick retaining garden wall, and rebuild

    Posted 11 May

    Couldn't be happier with the work carried out and the service. Communication was great from the start and the wall looks great. Professional, and reliable. Would definitely recommend.
    Verified reviewer
    Job location: BS4
  • 10

    Cotswold stone roof repairs

    Posted 02 May

    Surebuild did an excellent rebuild and repair on a garage roof that was in danger of collapse. Very responsive and reliable, they did a first class job in a timely fashion.
    Job location: SN16
  • Anonymous
    9.33

    We had some old walls rebuilt.

    Posted 30 March

    We had some old walls rebuilt. Steve always turned up on time and worked hard to get the job done. The walls looked really good when complete.
    Verified reviewer
    Job location: BS39
  • 1

    Wall rebuild

    Posted 10 December 2024

    Came to look at wall which was over 100 years old and had fallen down in the storm. quoted what seemed like a reasonable price. Turned up to the job with no bricks. Thought he was going to use the existing ones even though they were lying in pieces on the ground. Complete waste of time.
    Verified reviewer
    Job location: BS16

    Response from Surebuild

    Inspection of old imperial brick wall. Asked if it could be rebuilt, advised as long as there were enough old bricks. Asked to redo with new bricks. Quote sent 3 times Full breakdown of price sent as client thought price was high Price agreed Photo received day after of how it should be built as listed and worried Option given to take out loose bricks and rebuild using original materials to original height Text received agreeing to this option Day of commencement of works owner I had text conversation with attended and was advised enough existing bricks to rebuild He stated didn’t know I was reusing old but good bricks Text message shown giving this option he was advised it would save £800 Stated he needed to speak with management who came on phone and was extremely disrespectful saying I was the confused one Left site and text message resent showing agreement to commence using using reuse option Message received saying “my bad I was confused “ was asked to return I never replied Next day bad review received “Young educated people with no common sense and no idea of trademanship trying to ruin a business reputation!

  • Anonymous
    10

    To replace an existing brick wall

    Posted 18 May 2024

    This is the second job that Surebuild have completed for us.They are a genuine, friendly company with an excellent work ethic. Steve and Mitch were very professional and very helpful. Easy to contact and happy to give advice where needed. Would recommend Surebuild to anyone.
    Verified reviewer
    Job location: BS37

Photos

Company Info

Owner

Mr Stephen Hale

Sole Trader

11 years on Checkatrade

VAT Registered

Yes: 822055461

Domestic WorkCommercial WorkFree EstimatesInsurance Work Undertaken
Surebuild was established in 1991. We are family based LABC business with 25 years experience.
A business that specialises in new build, extensions, renovations,barn conversions, all types of boundary walls including dry stone and stone walling, patios, driveways, roofing and all general building and maintenance work.
No job is too small or too large, you can rest assured that we will be both professional and competent at all times. Give us a call !

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