Reviews

Response from Surebuild

Inspection of old imperial brick wall. Asked if it could be rebuilt, advised as long as there were enough old bricks. Asked to redo with new bricks. Quote sent 3 times Full breakdown of price sent as client thought price was high Price agreed Photo received day after of how it should be built as listed and worried Option given to take out loose bricks and rebuild using original materials to original height Text received agreeing to this option Day of commencement of works owner I had text conversation with attended and was advised enough existing bricks to rebuild He stated didn’t know I was reusing old but good bricks Text message shown giving this option he was advised it would save £800 Stated he needed to speak with management who came on phone and was extremely disrespectful saying I was the confused one Left site and text message resent showing agreement to commence using using reuse option Message received saying “my bad I was confused “ was asked to return I never replied Next day bad review received “Young educated people with no common sense and no idea of trademanship trying to ruin a business reputation!