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Sterling Softeners

9.97/10

Chesham

Checkatrade member since September 2012
10

Customer Reviews

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9.97 /10

Based on 21 reviews over the past 12 months

Quality of work

10

Reliability

10

Communication

10

Reviews (891)

  • 10

    Install water softener

    Posted 2 days ago

    Had a fantastic experience with Sterling Softeners. The engineer who visited for the assessment and installation was clearly highly experienced and very knowledgeable—he explained everything thoroughly and conducted himself with complete professionalism. We couldn’t be happier with the water softener he recommended. The difference in water quality before and after is honestly shocking. Our only regret is not having done it sooner. Highly recommend Sterling Softeners, and if you’re on the fence about getting a water softener, just do it. You won’t look back.
    Verified reviewer
    Job location: HA5
  • 10

    New replacement water softener

    Posted 30 May

    Sterling Softeners have been brilliant throughout - helpful and very efficient in all that they do from servicing my old softener to helping me through the process of installing a new one when the old one finally died. Everyone there is very friendly and helpful. I couldn't recommend them highly enough.
    Verified reviewer
    Job location: WD4
  • 10

    Fitting a water softener

    Posted 02 March

    From start to finish, the process was very smooth and good communication. The customer service was great as well as the installation service.
    Verified reviewer
    Job location: HP2
  • 10

    New Water Softener

    Posted 28 February

    We have had a Harvey water softener for around 25 years. Sterling refurbished it about 14 years ago and now it has been time for a complete replacement. They were able to test the existing machine, diagnose the issue and provide a competitive quote for replacement very quickly. Their staff appear to be knowledgeable and are efficient and tidy up at each visit!
    Verified reviewer
    Job location: HP6
  • 10

    Water softener fitted in the kitchen.

    Posted 23 February

    Sterling delivered this installation extremely quickly, with excellent communication and service. They were accommodating and helpful throughout. Shak who fit the system is a very capable plumber, whose work was tidy and fast. He was also willing to look at our system as a whole, checking taps and showers. I highly recommend this company and installer combination. I am very pleased.
    Verified reviewer
    Job location: HP23
  • 10

    Water Softener

    Posted 08 February

    Installation of new Water Softener. Work carried out on Tuesday 4th Feb. The installer (plumber) was excellent. Had to redesign some of the pipework needed and did a really great job. Nothing was too much trouble and the job completed in 3 hours. All paperwork and invoicing done promptly with checks from office to make sure all was ok. Follow up due in 3 weeks time.
    Verified reviewer
    Job location: UB10

Photos

Company Info

Owner

Mr Simon Howton

Ltd Company

13 years on Checkatrade

VAT Registered

Yes: 90354357

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken

Your local, independent, water treatment specialists. We are a family run business established in 1992. We supply, install and service water softeners and drinking water systems to both households and businesses, as well as offering a comprehensive water softener repair service.

We offer a full service to our customers within a 25-mile radius of Amersham – covering Bucks, Berks, Herts, Middx & Oxon.

Why choose Sterling Softeners


  • As an independent dealer we offer a range of manufacturer’s products, including Ecowater – The world’s largest domestic water softener system manufacturer.
  • We supply block salt water softeners, so we can always recommend the right product for your situation.
  • We offer a free site survey with no obligation, to give you best advice on where to install a softener or drinking water system and what plumbing will be required.
  • Our professional installation team have many years’ experience installing water softeners and drinking water systems and can install in the tightest of spaces.
  • As a service company we understand just how important it is to look after our customers. Whatever your problem, we will always try our hardest to resolve it.
  • We can service softeners from most manufacturer’s including Aquadial, Autotrol, Permutit, Culligan, Liff, Waterside, Fleck, Tapworks, Crown, Minimax and other Block Salt softeners
  • We offer both a salt delivery and replacement drinking water filter service and when we deliver we are always happy to check that your softener is working correctly.


Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since 2012

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