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Sterling Softeners

10/10

Chesham

Checkatrade member since September 2012
10

Services

  • Water Softeners
  • Water Filters
  • Purifiers

Customer Reviews

Write a review

10 /10

Based on 16 reviews over the past 12 months

Quality of work

10

Reliability

10

Communication

10

Reviews (899)

  • 10

    A Water Softener System Replacement

    Posted 17 December

    From enquiry to site visit was about a day and the face to face discussions were extremely informative, unbiassed and in some depth. Nick both informed and also listened and we received a reasonable quote. We mulled all this over and of course got two other very similar product quotes. Sterling was the best both in being reasonably pitched and for the advice given. The actual installation was quickly handled, fast and very efficient. We were kept informed very efficiently throughout the entire process. A very good friendly and efficient service was given. Definitely recommended.
    Verified reviewer
    Job location: HP15

    Response from Sterling Softeners

    Thank you very much for taking the time to share your experience and feedback. It is truly appreciated!

  • 10

    Genuinely exceptional

    Posted 10 December

    Genuinely exceptional from my first phone call all the way through to commissioning and beyond. It's very difficult to find specialist companies who excel in all departments and I can tell you Sterling exceed the mark in every way possible. Radina works at lightning speed with quotations and enquiries, Nick was super knowledgeable and efficient with his site survey and design, especially given some complexities with our installation and building. David our installation engineer was clearly an expert by all accounts. I thought the pricing for works was very reasonable. Can highly highly re
    Verified reviewer
    Job location: TW10
  • Dharati P
    10

    Water softener repair

    Posted 31 October

    Excellent service! Very professional, punctual, and did a great job.
    Verified reviewer
    Job location: WD19
  • 10

    Excellent service - water softener installation

    Posted 31 October

    I was very impressed with the water installation service. The installer was extremely friendly, polite, and respectful of our home. He took great care to keep the kitchen and surrounding areas clean throughout the job, showing real awareness of being in someone else’s house. He was pleasant to talk to and explained everything clearly, making the whole process easy to understand. I would highly recommend his service!
    Verified reviewer
    Job location: HP11
  • 10

    Great job done !

    Posted 23 August

    Delighted with service received today from Sterling Softeners. We had an Harvey Minimax Innova softener installed by an excellent, efficient and polite engineer. Was a challenging installation location but was carried out without fuss, after completion of installation was given a thorough briefing and help in installing the app, there will be a follow up visit in about three weeks time to ensure that everything is working perfectly.
    Verified reviewer
    Job location: SL9
  • 10

    Water Softener installation

    Posted 09 July

    Excellent service from both advice, sorting and installation - really took care to make sure everything was all ok and what a real nice touch of a follow up curtesy visit a few weeks later. If you want soft water in your house do not go anywhere else
    Verified reviewer
    Job location: HP22

Photos

Company Info

Owner

Mr Simon Howton

Ltd Company

13 years on Checkatrade

VAT Registered

Yes: 90354357

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken

Your local, independent, water treatment specialists. We are a family run business established in 1992. We supply, install and service water softeners and drinking water systems to both households and businesses, as well as offering a comprehensive water softener repair service.

We offer a full service to our customers within a 25-mile radius of Amersham – covering Bucks, Berks, Herts, Middx & Oxon.

Why choose Sterling Softeners


  • As an independent dealer we offer a range of manufacturer’s products, including Ecowater – The world’s largest domestic water softener system manufacturer.
  • We supply block salt water softeners, so we can always recommend the right product for your situation.
  • We offer a free site survey with no obligation, to give you best advice on where to install a softener or drinking water system and what plumbing will be required.
  • Our professional installation team have many years’ experience installing water softeners and drinking water systems and can install in the tightest of spaces.
  • As a service company we understand just how important it is to look after our customers. Whatever your problem, we will always try our hardest to resolve it.
  • We can service softeners from most manufacturer’s including Aquadial, Autotrol, Permutit, Culligan, Liff, Waterside, Fleck, Tapworks, Crown, Minimax and other Block Salt softeners
  • We offer both a salt delivery and replacement drinking water filter service and when we deliver we are always happy to check that your softener is working correctly.


Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since September 2012

Individual checks

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  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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