Reviews

Prompt response to our enquiry, extremely knowledgeable and helpful survey and quotation process, excellent and efficient installation. All our communications with Sterling Softener have been professional and very helpful. Highly recommend.

We highly recommend Sterling Softeners for those who are interested in installing water softener in their homes. Communication was outstanding. Radina was very quick to reply to our emails - always within 1 working day. Questions were always answered clearly. Immediately after installation we were sent warranty, invoice, and a schedule for a follow up visit. Everything was organised perfectly. Nick who came for our free home visit was clearly very knowledgeable in his field. He laid out all of our options, the pros and cons of all products, and all the prices. David who came to install ou

Great Service. I live in a hard water area and needed a new water softener to replace my old one. They came out quickly and recommended a good system to replace my old one that would be effective for the size of my house. The installation was quick, clean and very well done. The new system was setup in a nice and tidy location and topping up with salt is very easy to do. Would highly recommend Sterling Softeners if you live in a hard water and are looking to install a water softener

From enquiry to site visit was about a day and the face to face discussions were extremely informative, unbiassed and in some depth. Nick both informed and also listened and we received a reasonable quote. We mulled all this over and of course got two other very similar product quotes. Sterling was the best both in being reasonably pitched and for the advice given. The actual installation was quickly handled, fast and very efficient. We were kept informed very efficiently throughout the entire process. A very good friendly and efficient service was given. Definitely recommended.

Genuinely exceptional from my first phone call all the way through to commissioning and beyond. It's very difficult to find specialist companies who excel in all departments and I can tell you Sterling exceed the mark in every way possible. Radina works at lightning speed with quotations and enquiries, Nick was super knowledgeable and efficient with his site survey and design, especially given some complexities with our installation and building. David our installation engineer was clearly an expert by all accounts. I thought the pricing for works was very reasonable. Can highly highly re

Excellent service! Very professional, punctual, and did a great job.