Spotclean Solutions Limited
10/10
Owner
Mr Dennis Francis Odhialo
Ltd Company
8 years on Checkatrade
VAT Registered
Yes: 102211494
Spotclean Solutions was established in 2008. Prior to that we had a 10 year cleaning experience. From the humble beginning of 2 contracts, the company has many clienteles in our portfolio today. We are a well respected cleaning company amongst our peers delivering professional cleaning services to a broad range of Industries.
Our growth has come largely from London, within the M25 and Birmingham city.The company has, during the past few years, moved from being a traditional office cleaning company to providing a wide range services including floor polishing, carpet cleaning, oven cleaning, after builders cleaning, steam cleaning, upholstery cleaning etc.Our cleaning philosophy is simple: providing solutions to your cleaning needs. Our cleaning staff understand the instruction that they must ensure that our customers experience a clean working space every day.
Our tailored approach means that our clients get exactly what they need. We give our clients every opportunity to comment on our services and provide feedback by having customer service calls and customers care books.
We are flexible and reliable.
Member since 2017
Individual checks
Identification
Proof of address
Financial
Qualifications and accreditations
County court judgement
Open source media
Business checks
Customer Reviews
Company trading history
Company duplication
County court judgement
Public Liability Insurance
Director checks
Based on 1 review over the past 12 months
Quality of work
10
Reliability
10
Posted 29 October 2024
Posted 22 December 2023
Posted 16 November 2023
Posted 23 March 2023
Posted 22 August 2022
Response from Spotclean Solutions Limited
Customer called for a quote to clean bird droppings on roof and just by the door. We gave her the quote and after that asked if we would fix for her bird spikes on the gutter. We told her it’s not what we normally do but will do it for free. We fixed the date of cleaning but a day to the cleaning date she texted to say the spikes had not arrived that she will let us know once they do. We didn’t hear from her until after a week when she asked if we are still coming. We confirmed the Thursday 18th of August. After we cleaned the roof she requested us to clean for her the gutters because there were bird poop. This we did free of charge and fixed the spikes for her as well. We had our own jet wash and cleaned the bird poop on the door steps front door and ground floor windows . Afterwards she wanted the whole front porch area cleaned free of charge against the initial agreement. We advised her that would be a different charge. When she went upstairs to check the roof cleaning,she noticed the window sill was not clean and requested us to do it. We had a short ladder which could not access the window sill and informed of the same. We requested access to the house to the window but she was not willing to let us in. She was not happy about us not having a long ladder. We advised her we normally don’t clean windows using ladders but high reach poles. We advised her that if she is not happy about the window sill we will not take the money. She finally paid us what she felt was our money’s worth which was 40% less the original cost.
Posted 31 March 2022