Spick & Span

Reviews (34)

• 1.67

  Poor Deep Clean

  Posted 5 days ago

  Poor “deep clean” service, for £200 little was done other than a mop and vac. They advertise cheap weekly cleans which lured us in, but even after giving the benefit of doubt after the “deep clean” we were then given reasons why they couldn’t attend the weekly cleans. I thought long and hard about leaving this review as I don’t like to leave negative ones, but for me the service is not at the level expected.
  Verified reviewer
  Job location: CV7

  Response from Spick & Span

  Hi Mark, Thank you for your review. Unfortunately, we have no record of providing services to anyone by this name or at the postcode provided, so we are unable to identify this booking. We take all feedback seriously and would welcome the opportunity to investigate your concerns. Please contact us directly with the booking name, address, and date of service so we can look into this matter and respond appropriately.

• H
  Helen A
  5.67

  OK for a quick clean, unimpressed with their "Deep Clean"

  Posted 08 June

  Friendly mother and daughter team, OK for general cleaning, but if you want a proper "Deep Clean" be sure to get a list of what exactly they propose to do. In my case they claimed to have Deep Cleaned my 4 bedroom house in under 2 hours, but I'm still finding the bits they missed.
  Verified reviewer
  Job location: CV9

  Response from Spick & Span

  Thank you for your feedback, Helen. We’re sorry to hear you were disappointed, especially as no concerns were raised on the day. Our deep cleans are carried out based on the service agreed and the number of cleaners attending. Had you contacted us directly, we would have happily discussed any issues and looked at a resolution. We appreciate your comments and wish you all the best moving forward.

• 10

  Excellent cleaning service

  Posted 27 May

  Excellent cleaning service
  Verified reviewer
  Job location: CV8
• 2.67

  Unreliable

  Posted 26 May

  They approached me themselves through Checkatrade and quoted £200 for a deep clean. The initial clean itself was done fairly well and I was pleased with the standard of cleaning provided. We agreed they would return every two weeks, however they never turned up after the first visit. There were also repeated last-minute appointment changes and a real lack of communication throughout. Unfortunately, the unreliability means I wouldn’t use them again.
  Verified reviewer
  Job location: CV47

  Response from Spick & Span

  Thank you for your feedback, Dhamini. We’re pleased to hear you were happy with the standard of cleaning provided. Unfortunately, due to unforeseen circumstances at the time, we experienced some disruption to our schedule and communication, for which we apologise. We always try to keep clients informed and accommodate changes where possible. We’re sorry that on this occasion we fell short of your expectations and wish you all the best going forward.

• 10

  beautiful clean

  Posted 02 March

  excellent clean and really friendly ladies, will definitely be having regular cleans. thankyou girls
  Job location: CV6
• 10

  Fantastic cleaning company

  Posted 02 March

  Delightful friendly girls doing an excellent job of cleaning, attention to detail is second to none that makes all the difference to the finishing touch It’s so nice to go home to a beautiful clean home that smells amazing as well I would definitely recommend ⭐️⭐️⭐️⭐️⭐️
  Verified reviewer
  Job location: CV3