SPECTRA CLEAN LTD

Reviews (22)

• L
  Laura B
  10

  Carpet cleaning of stairs and landing

  Posted 2 days ago

  Super quick to respond with a quote which was good value. Came next day (even though it was a Sunday) to undertake cleaning. They used state of the art cleaning machine. They wore foot coverings to keep the house clean and quietly got the job done in an hour. Carpets look good as new after a thorough clean. Excellent service and would highly recommend.
  Job location: CB23
• 10

  Exceeded expectations

  Posted 2 days ago

  Spectra responded immediately to my cry for urgent help. A visiting dog was ill on our brand new lounge carpet. Sadly the mess was not in one place but Thomas worked his expert professional magic and now there is no sign of it at all. No smell either, in fact it smells lovely. He has lots of equipment and special solutions to treat bio hazards. We strongly recommend this lovely respectful young man.
  
  Verified reviewer
  Job location: YO8
• R
  Reizel K
  10

  Clean & Good pricing

  Posted 5 days ago

  Very happy with the outcome, And reasonabley priced.
  Verified reviewer
  Job location: PE19

  Response from SPECTRA CLEAN LTD

  Thank you for the great review! We’re really glad you’re happy with the outcome and appreciated our clean work and fair pricing. Your support means a lot to us!

• A
  Amy H
  10

  3 bedroom carpets, landing and stairs were cleaned

  Posted 1 week ago

  Wasil was communicative from the beginning. He ran through what he was going to do and the stains which may be stubborn. he called me 15 minutes before ne finished to allow me to get there and when I checked it the carpets looked fantastic. all stains removed except one which was left by rust but even this was hardly noticeable. Many thanks
  Verified reviewer
  Job location: CO6

  Response from SPECTRA CLEAN LTD

  Thank you for your kind review. I’m glad you were happy with the communication and the results, and I appreciate your understanding regarding the rust stain. It was a pleasure working with you, and thank you for choosing our service.

• 4

  Cleaning sofa

  Posted 24 January

  The company did not do work they subcontracted to local business that did job well. However on numerous occasions this involved phone calls as they tried to locate a worker to do job well - this is not my understanding of how Checkatrade works - should be stress free with guarantees on business contracted with not the most stressful works I've had done. The payment process has also been awful with company trying to pressure me to pay invoice and not use Checkatrade - I will never use this business again and unlikely to use Checkatrade in future - I am as you will have gathered very unhappy.
  Verified reviewer
  Job location: CO16

  Response from SPECTRA CLEAN LTD

  Thank you for your feedback. We’re sorry that your experience felt stressful, as this is not the level of service we aim to provide. While some specialist work is carried out by trusted local subcontractors, we acknowledge that communication and coordination could have been smoother, and we are taking steps to improve this. We’re pleased the work itself was completed to a good standard, but regret that the overall process caused frustration. We also apologise for any misunderstanding around payment and would like to reassure customers that we aim to operate transparently. Spectra Clean

• 9

  Did a decent job

  Posted 17 January

  Its looks a lot cleaner. You can still see one or two stains, its a lot lighter but he didn't manage to clean it all. To be fair, some stains were really bad, I was not expecting 100%. Overall, I'm happy with the job.
  
  Job location: DG8

  Response from SPECTRA CLEAN LTD

  Thanks for your feedback! We’re glad to hear you’re happy with the overall result. We definitely understand that some stains can be tough to get out, but we always aim to do our best. We appreciate your understanding and are happy to know you noticed the improvement! If you need any further assistance or cleaning in the future, don't hesitate to reach out!